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Health Insurance Call Center Jobs in Oklahoma (NOW HIRING)

Insurance Call Center Representative

Tulsa, OK · On-site

$14.50 - $18.25/hr

Essential Job Functions: Execute business process transactions, focusing on accuracy and adherence to procedures.Collaborate with senior analysts and managers.Participate in process improvement ...

Health insurance * Training & development * Vision insurance A neurology Call Center Representative is a healthcare-focused customer service role that supports patients, providers, and administrative ...

Call Center Rep

Ardmore, OK · On-site

$13.50 - $17/hr

Benefits: 401(k) Dental insurance Health insurance Training & development Vision insurance A neurology Call Center Representative is a healthcare-focused customer service role that supports patients ...

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support ...

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support ...

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support ...

A neurology Call Center Representative is a healthcare-focused customer service role that supports ... Medical, Dental, and Vision insurance * Paid Time Off * 401(k) Retirement Plan * Great Work ...

A neurology Call Center Representative is a healthcare-focused customer service role that supports ... Medical, Dental, and Vision insurance * Paid Time Off * 401(k) Retirement Plan * Great Work ...

At CVS Health ® , you'll be surrounded by passionate colleagues who care deeply, innovate with ... Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date * Bi ...

Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company ... health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP ...

Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company ... health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP ...

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Health Insurance Call Center information

See Oklahoma salary details

$9

$16

$23

How much do health insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for health insurance call center in Oklahoma is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.74 per hour, depending on experience, location, and employer.

What is the difference between Health Insurance Call Center vs Health Insurance Customer Service Representative?

AspectHealth Insurance Call CenterHealth Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training on insurance policiesHigh school diploma or equivalent; certification may be preferred
Work EnvironmentCall center setting, often in a corporate officeOffice environment, interacting directly with clients or via phone
Employer & IndustryInsurance companies, third-party administratorsInsurance providers, healthcare organizations
Common Search & ComparisonFocuses on call center operations, volume, and support rolesEmphasizes direct customer interaction and service quality

The main difference is that a Health Insurance Call Center role typically involves handling high-volume calls in a centralized setting, focusing on support and information dissemination. In contrast, a Health Insurance Customer Service Representative often interacts directly with clients, providing personalized assistance. Both roles require similar credentials but differ mainly in scope and work environment.

What does a health insurance call center representative do?

A Health Insurance Call Center representative assists customers with inquiries about their health insurance policies, such as coverage details, claims, billing, and enrollment. They provide information, resolve issues, and guide callers through processes related to their health insurance plans. Representatives often handle a high volume of calls, requiring strong communication and problem-solving skills. Their role is crucial in ensuring customer satisfaction and helping people understand their health insurance benefits.

What are the key skills and qualifications needed to thrive as a health insurance call center representative?

To thrive as a Health Insurance Call Center Representative, you need a solid understanding of health insurance policies, benefits, and claims processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes HIPAA certification is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in assisting diverse callers and resolving issues efficiently. These skills ensure accurate information delivery, customer satisfaction, and compliance within a high-volume, regulated environment.

What are some common challenges faced by health insurance call center representatives, and how can they be managed?

Health Insurance Call Center representatives often handle high call volumes and interact with customers who may be frustrated or anxious about their coverage. Balancing empathy with efficiency while navigating complex policy details can be challenging. To manage these demands, representatives typically receive comprehensive training, utilize knowledge bases and digital tools, and rely on support from team leads or supervisors. Regular team meetings and ongoing professional development also help staff stay updated on policy changes and improve customer service skills.
Infographic showing various Health Insurance Call Center job openings in Oklahoma as of August 2026, with employment types broken down into 75% Full Time, 6% Temporary, and 19% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $34,401 per year, or $16.5 per hour.

Insurance Call Center Representative

DXC Technology

Tulsa, OK • On-site

$13.75 - $17.25/hr

Other

Posted 10 days ago


DXC Technology rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

150th of 223 rated it services


Job description

Job Description:

Essential Job Functions:

  • Execute business process transactions, focusing on accuracy and adherence to procedures.

  • Collaborate with senior analysts and managers.

  • Participate in process improvement projects and data analysis.

  • Assist in identifying process bottlenecks and quality assurance.

  • Ensure compliance with established standards and procedures.

  • Support senior analysts in analyzing data trends and reporting.

  • Assist in updating and maintaining process documentation.

  • Work with the team to meet performance targets and quality standards.

Basic Qualifications:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience

  • Typically, 2+ years of relevant work experience

  • Proven experience in business process transactions

  • Proficiencies in business process management and optimization

  • A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

  • Advanced degree in a relevant field a plus

  • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .


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