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Health Care Advisor Jobs (NOW HIRING)

NCD

Customer Care Advisor

$17.50 - $18.50/hr

Customer Care Advisor Life is too short to work with jerks. Join our team at NCD, a top-tier ... Educates members about managing their health and well-being so they can select the best benefit ...

Family Private Care

Senior Care Advisor

Roswell, GA · On-site

$125K - $126K/yr

Established, successful home care company in Atlanta, Georgia is seeking a Senior Care Advisor (SCA ... Represent company at health fairs, symposiums, marketing events, and other community outreach ...

Honor

Client Care Advisor

Chicago, IL · On-site

$80K - $88K/yr

Experience working with older adults and families or a background in Healthcare Administration ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

BAM Ventures

Client Care Advisor

Chicago, IL · On-site

$80K - $88K/yr

Experience working with older adults and families or a background in Healthcare Administration ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

NCD

Customer Care Advisor

$17.50 - $18.50/hr

Customer Care Advisor Life is too short to work with jerks. Join our team at NCD, a top-tier ... Educates members about managing their health and well-being so they can select the best benefit ...

Sharecare

Care Advisor - Veteran Support (Remote)

Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... As a Care Advisor supporting Veterans Affairs programs, you will serve as a trusted liaison between ...

Busey

Customer Care Advisor

Champaign, IL · On-site

$19 - $21/hr

Customer Care Advisor The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Busey

Customer Care Advisor

Edwardsville, IL · On-site

$19 - $21/hr

Customer Care Advisor The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Busey

Customer Care Advisor

Tomahawk, WI · On-site

$19 - $21/hr

Customer Care Advisor The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Sharecare

Care Advisor - Veteran Support (Remote)

Sharecare is a digital healthcare company that delivers software and tech-enabled services to ... As a Care Advisor supporting Veterans Affairs programs, you will serve as a trusted liaison between ...

Honor

Client Care Advisor

Chicago, IL · On-site

$80K - $88K/yr

Experience working with older adults and families or a background in Healthcare Administration ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

Busey

Customer Care Advisor

Fort Myers, FL · On-site

$19 - $21/hr

Customer Care Advisor The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

J.CON Salon Spa

Guest Care Advisor

Saint Petersburg, FL · On-site

$13 - $16/hr

The Guest Care Advisor is a champion of J.Con's mission, vision, and values, and should demonstrate ... Health, Dental, Accident, Life, Vision * Paid Time Off * Employee Discounted Services and much more!

Honor

Client Care Advisor

San Antonio, TX · On-site

$72K - $80K/yr

Experience working with older adults and families or a background in Healthcare Administration ... Client Care Advisors start with the client and work backward. They prioritize decisions that ...

J Con Salon LLC

Guest Care Advisor

Saint Petersburg, FL · On-site

$13 - $16/hr

The Guest Care Advisor is a champion of J.Con's mission, vision, and values, and should demonstrate ... Health, Dental, Accident, Life, Vision * Paid Time Off * Employee Discounted Services and much more!

Populous

Continuing Care Advisor

Houston, TX · On-site

From CrossFit in London, to the Noosa Triathlon in Australia to mental health check-ins in the ... Continuing Care Advisor - Landscape Management Consultant Location: Houston, TX Job Id: 3233 # of ...

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Health Care Advisor information

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How much do health care advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for health care advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a health care advisor?

Health Care Advisors are professionals who provide guidance and support to individuals seeking information about healthcare options, medical treatments, and wellness programs. They help patients navigate the healthcare system, understand their insurance coverage, and make informed decisions about their health. Health Care Advisors often work in clinics, hospitals, insurance companies, or as independent consultants, and they play a crucial role in ensuring that patients receive appropriate care and resources tailored to their needs.

How does a health care advisor typically collaborate with other healthcare professionals to support patient care?

Health Care Advisors work closely with a multidisciplinary team, including doctors, nurses, social workers, and insurance specialists, to ensure that patients receive comprehensive support. They often act as a bridge between patients and providers, helping to coordinate care plans, clarify medical information, and address any barriers to treatment. Effective communication and teamwork are essential, as Health Care Advisors regularly participate in meetings, share updates, and advocate for patient needs to achieve optimal health outcomes.

What are the key skills and qualifications needed to thrive as a health care advisor, and why are they important?

To thrive as a Health Care Advisor, you need a solid background in health sciences, healthcare policy, and patient care, often supported by a relevant degree or certification in health services or public health. Familiarity with electronic health record (EHR) systems, healthcare regulations, and patient management software is typically required. Strong interpersonal skills, active listening, and the ability to communicate complex information clearly help build trust with clients and facilitate effective guidance. These skills ensure that Health Care Advisors can provide accurate, personalized recommendations and navigate the complexities of the healthcare system to support patient well-being.

What is the difference between Health Care Advisor vs Health Coach?

AspectHealth Care AdvisorHealth Coach
CredentialsCertifications in healthcare or related fields, sometimes licensedCertifications in health coaching or wellness
Work EnvironmentHealthcare settings, insurance companies, clinicsWellness centers, gyms, private practice
Employer & IndustryHealthcare providers, insurance firms, hospitalsFitness centers, wellness programs, private clients

While both roles focus on improving health outcomes, a Health Care Advisor typically works within healthcare systems or insurance companies providing guidance on medical options, whereas a Health Coach emphasizes lifestyle changes and wellness strategies directly with clients. Understanding these differences helps in choosing the right career path or service provider.

How to become a health care advisor?

To become a health care advisor, typically a bachelor's degree in health administration, public health, or a related field is required. Relevant experience in healthcare settings, strong communication skills, and knowledge of healthcare policies are also important; some roles may require certifications such as Certified Healthcare Access Manager (CHAM) or similar credentials.
More about Health Care Advisor jobs

What states have the most Health Care Advisor jobs?

States with the most job openings for Health Care Advisor jobs include:

What are popular job titles related to Health Care Advisor jobs?

For Health Care Advisor jobs, the most frequently searched job titles are:

Health Care Advisor jobs near you
Infographic showing various Health Care Advisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Customer Care Advisor

Remote

NCD
See more jobs at NCDexternal

$17.50 - $18.50/hr

Other

Medical, Dental, Life, Retirement

Re-posted 18 days ago

Job description

Customer Care Advisor

Life is too short to work with jerks. Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let's drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

  • Handles both inbound and outbound communication with members and/or providers.
  • Communicates with clients across multiple channels, including phone, email, and chat.
  • Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
  • Refers new product enrollment or changes to existing enrollment to a licensed agent.
  • Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
  • Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
  • Continually maintains working knowledge of all company products and services.
  • Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
  • Builds trust with members across the healthcare life cycle and improves member retention.
  • Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
  • Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

  • 2+ years of customer service or call center experience
  • College degree preferred, but not required
  • Excellent verbal and written communication skills
  • Proficient computer skills including MS Word, Excel, Outlook, Teams
  • Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
  • Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

  • Company-paid health, dental, life, and disability insurance
  • 401(k) with employer match
  • Opportunity for professional development
  • Work from home allowance and support
  • Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

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