1

Headend Engineer Jobs in Arizona (NOW HIRING)

Pass through SUMMARY The Service Activation Engineer I is responsible for the deployment of Cable ... Works remotely with local technicians to install new CPE (Customer Premise Equipment), headend, and ...

Pass through SUMMARY The Service Activation Engineer I is responsible for the deployment of Cable ... Works remotely with local technicians to install new CPE (Customer Premise Equipment), headend, and ...

Come join our team of engineers and experts that guide our customers toward the right choices to ... General understanding of HFC headend networks and optical systems (forward and return paths), along ...

Headend Engineer information

What are the typical daily responsibilities of a Headend Engineer?

Headend Engineers are responsible for maintaining, troubleshooting, and optimizing the primary signal processing equipment that delivers video, data, and voice services. Daily tasks often include monitoring system performance, ensuring signal quality, performing software or firmware upgrades, and responding to technical issues or outages. Collaboration with field technicians, network operations teams, and sometimes vendors is common to ensure seamless operation and quick issue resolution. This role may also include planning for capacity upgrades and participating in the rollout of new services or technologies.

What is a Headend Engineer job?

A Headend Engineer is responsible for managing and maintaining the central hub of a cable or telecommunications network, known as the headend. They ensure seamless transmission of video, internet, and data services by configuring, monitoring, and troubleshooting equipment like modulators, routers, and signal processors. Their role involves optimizing signal quality, preventing service disruptions, and staying updated with emerging technologies to improve network performance.

What are the key skills and qualifications needed to thrive in the Headend Engineer position, and why are they important?

To thrive as a Headend Engineer, a strong background in electronic communications, RF engineering, and digital video technologies is essential, often supported by a degree in electrical engineering or a related field. Experience with headend equipment such as modulators, encoders, multiplexers, and monitoring systems, along with certifications like SCTE or CCNA, is typically required. Attention to detail, problem-solving skills, and effective teamwork set outstanding candidates apart. These qualities ensure reliable signal delivery and system performance in environments where uptime and broadcast quality are critical.

What job categories do people searching Headend Engineer jobs in Arizona look for? The top searched job categories for Headend Engineer jobs in Arizona are:
Infographic showing various Headend Engineer job openings in Arizona as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
Service Activation Engineer

Service Activation Engineer

IntraEdge

Phoenix, AZ

Full-time

Posted 4 days ago


Job description

Pass through

SUMMARY
The Service Activation Engineer I is responsible for the deployment of Cable One's Enterprise Fiber Technologies using an advanced skillset in the daily configuration, Deployment and troubleshooting of the Ciena, Juniper, Cisco, Nokia, and IP Infusion switch and router platforms for the delivery of our CDS (Commercial Data Service) offerings which includes: BGP (Border Gateway Protocol), Cellular Backhaul, DIA (Direct Internet Access), EPL (Ethernet Private Line) and Type2 (Carrier circuits).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position.
  • Configures switches and routers to ensure remote engineering accessibility for customer activations.
  • Works remotely with local technicians to install new CPE (Customer Premise Equipment), headend, and hub equipment.
  • Reviews Network Design and oversees hardware logistics for Enterprise Fiber projects.
  • Works directly with customers to ensure acceptance of Cellular Backhaul, DIA, EPL and Type2 circuits.
  • Partners with local technicians to upgrade existing switching, routing, and optical platforms. (Lifecycle management.)
  • Deploys new status monitoring equipment to support business circuits.
  • Supports the Business NOC team with customer installation issues.
  • Works with continuous delivery deadlines in a fast-paced environment.
Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.

Associate's degree (A.A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS
  • Entry level routing and/or optical certification required. The equivalent in related work experience and self-study may be substituted.
  • Associate level routing, switching and/or optical certification preferred.
OTHER QUALIFICATIONS
  • Familiarity with Change Control and Method of Procedure processes preferred.
  • Strong understanding of Metro Ethernet design concepts and delivery methods preferred.
  • Strong understanding of BGP, IEEE 802.1Q, Spanning Tree, MPLS and OSPF preferred.
  • Proficient computer skills including Microsoft Excel and Microsoft Visio.
  • Strong analytical skills.
  • A self-starter with sound problem-solving and troubleshooting skills.
  • Must have solid interpersonal and organizational skills.
  • Position may require up to 10% travel.

IntraEdge logo

About IntraEdge

Sourced by ZipRecruiter

At heart, we are a technology, products and services organization In our soul, it’s the people who make us what we are — the professionals we train and connect to next-level opportunities and the experts who create innovative solutions and value for our national and international partners. It’s true that innovative technology can provide a major boost to your business, but you also need the right talent pushing it forward. This critical combination is what we offer all of our partners: cutting edge tech solutions and the expertise to bring it to life.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chandler, AZ, US

Year founded

2002

Social media