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Head Of Workplace Experience Jobs (NOW HIRING)

Decagon

Head of Workplace Services

New York, NY · On-site

$220K - $280K/yr

About the Role The Head of Workplace will lead Decagon's global workplace strategy and operations ... Experience working across geographies in the US and Europe Compensation * $220K-$280K + equity ...

Gen Digital Inc

Workplace Experience Manager

New York, NY · On-site

$140K - $160K/yr

When you're part of Gen, you'll have the flexibility, tools and support to do your best work and ... The Workplace Experience Manager is responsible for coordinating workplace services, fostering ...

JLL

Workplace Experience Ambassador

Boston, MA · On-site

$16.25 - $21/hr

This role leads to the execution of workplace experience programs, fosters strong partnerships ... across facilities, vendors, and service teams, and ensures a welcoming, safe, and high-performing ...

Latham & Watkins

Workplace Experience Agent

Manhattan, NY · On-site

$65K - $75K/yr

About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the ... About the Role The Workplace Experience Agent is an integral part of Latham's Workplace Experience ...

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Head Of Workplace Experience information

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How much do head of workplace experience jobs pay per year?

As of Sep 12, 2026, the average yearly pay for head of workplace experience in the United States is $159,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,000.00 and $170,000.00 per year, depending on experience, location, and employer.

What does a head of workplace experience do?

A Head Of Workplace Experience is responsible for creating and overseeing strategies that enhance the overall work environment for employees. This role involves managing office spaces, amenities, and services to ensure they support productivity, well-being, and company culture. They often collaborate with HR, facilities, and leadership teams to implement programs and initiatives that improve employee satisfaction and engagement. The Head Of Workplace Experience plays a key part in making the workplace a positive, inclusive, and efficient space for everyone.

What are the key skills and qualifications needed to thrive as a head of workplace experience, and why are they important?

To thrive as a Head Of Workplace Experience, you need expertise in facilities management, employee engagement, and organizational development, often supported by a relevant bachelor’s or master’s degree. Familiarity with workplace technology platforms (such as IWMS systems), project management tools, and certifications like WELL or LEED accreditation are highly beneficial. Exceptional leadership, communication, and problem-solving abilities help drive cultural change and foster positive work environments. These skills ensure the design and maintenance of effective, engaging spaces that boost productivity, employee satisfaction, and organizational success.

How does the head of workplace experience collaborate with other departments to enhance employee satisfaction?

The Head of Workplace Experience typically works closely with HR, Facilities, IT, and Operations to ensure that the workplace environment supports employee well-being and productivity. This role often leads cross-functional initiatives like space planning, wellness programs, and technology integration, requiring regular communication and alignment with other department leaders. By fostering collaboration, the Head of Workplace Experience helps create a cohesive strategy that addresses both employee needs and organizational goals. This collaborative approach not only enhances satisfaction but also drives continuous improvement in the workplace.

What is the difference between Head Of Workplace Experience vs Workplace Coordinator?

AspectHead Of Workplace ExperienceWorkplace Coordinator
ResponsibilitiesStrategic planning, overseeing workplace initiatives, enhancing employee experienceManaging daily office operations, coordinating events, administrative support
Required SkillsLeadership, project management, strategic thinkingOrganization, communication, multitasking
Work EnvironmentLeadership role, cross-department collaborationOffice-based, administrative setting
Common UsageUsed in corporate, large organizations focusing on employee experienceUsed in corporate, facilities, and administrative teams

The Head Of Workplace Experience focuses on strategic initiatives to improve the overall employee environment, while the Workplace Coordinator handles daily operational tasks. Both roles are essential but differ in scope and seniority.

What cities are hiring for Head Of Workplace Experience jobs?

Cities with the most Head Of Workplace Experience job openings:

What states have the most Head Of Workplace Experience jobs?

States with the most job openings for Head Of Workplace Experience jobs include:

What are popular job titles related to Head Of Workplace Experience jobs?

For Head Of Workplace Experience jobs, the most frequently searched job titles are:

Head Of Workplace Experience jobs near you
Infographic showing various Head Of Workplace Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $159,999 per year, or $76.9 per hour.

Head of Workplace Services

New York, NY • On-site

Decagon
See more jobs at Decagonexternal

$220K - $280K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Lead and grow the global workplace team, setting vision and scalable processes for office operations.

  • Oversee real estate strategy by negotiating leases, managing vendors, and managing office build-outs and openings across multiple locations.

  • Manage workplace budgets and optimize spend to ensure operational efficiency and high standards for safety, compliance, and employee experience.

Job description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
At Decagon, our offices are more than workplaces - they're the center of how we build, collaborate and move fast together. From our San Francisco headquarters to expanding spaces in New York, Europe, Australia, and beyond, we create workplaces that are functional, inspiring and deeply aligned with Decagon's culture.
The Workplace team owns the strategy and operations behind our work environments, from real estate strategy and build-outs to the systems that keep our offices running seamlessly day to day. Our work directly shapes how Decagon operates, bringing intention and precision to the spaces where innovation happens.
About the Role
The Head of Workplace will lead Decagon's global workplace strategy and operations, ensuring our physical environments scale in step with our growth. You will oversee real estate and expansion projects, manage a team of office leaders, and build the systems that keep our spaces running with precision and purpose.
This role requires equal parts strategy and execution. You will shape Decagon's long-term workplace vision, from how we design and open new offices to how we evolve our day-to-day operations, ensuring every detail reflects the company's values and pace.
As a senior leader, you will partner closely with People, Finance, IT and the executive team to deliver world-class spaces that enable collaboration, drive productivity and embody Decagon's culture of excellence.
In this role, you will
  • Lead and grow the Workplace team, setting vision and scalable processes for global office operations.
  • Drive Decagon's real estate strategy by negotiating leases, managing brokers/vendors, and overseeing build-outs and office openings across San Francisco, New York and Europe.
  • Manage workplace budgets and optimize spend across real estate, operations and vendors to ensure efficiency at scale
  • Ensure operational excellence in offices, maintaining high standards for safety, compliance, and employee experience.
  • Partner with People, Finance, IT, and Leadership to plan for growth and deliver spaces that enable collaboration and high performance
  • Build programs and policies that create a consistent, high-quality workplace experience across all locations.

Your background looks something like this
  • 6-8+ years of experience in workplace, real estate, or operations, ideally in high-growth startups or tech.
  • Proven track record leading multi-site expansions and office build-outs.
  • Skilled in vendor management, project execution, and global workplace operations.
  • Strong people leadership, with the ability to build, inspire and scale a team.
  • Comfortable moving fluidly between strategic planning and tactical hands-on execution.
  • Experience working across geographies in the US and Europe

Compensation
  • $220K-$280K + equity

Benefits
We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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