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Head Of Debt Collection Jobs (NOW HIRING)

RNR Tire Express

Collection Specialist

Saint Louis, MO · On-site

$20/hr

Knowledge of debt collection regulations (e.g., FDCPA) is a plus.Ability to work in an office setting with occasional after-hours calls if necessary.Must comply with drug-free workplace program and ...

Lone Star Llc

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Knowledge of debt collection laws and regulations preferred * Comfortable working with Microsoft Office, Excel, and computer databases, * Ability to work well under pressure * Ability to navigate ...

Lone Star Llc

Collection Agent

Buffalo, NY

$16 - $20/hr

Knowledge of debt collection laws and regulations preferred * Comfortable working with Microsoft Office, Excel, and computer databases, * Ability to work well under pressure * Ability to navigate ...

Lone Star Llc

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Knowledge of debt collection laws and regulations preferred * Comfortable working with Microsoft Office, Excel, and computer databases, * Ability to work well under pressure * Ability to navigate ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Thorough understanding of debt collection laws, regulations, and compliance requirements, with a ... commitment to ethical conduct, integrity, and professionalism. * Excellent analytical and problem ...

MCI

Debt Recovery Director

Tampa, FL · On-site

Thorough understanding of debt collection laws, regulations, and compliance requirements, with a ... commitment to ethical conduct, integrity, and professionalism. * Excellent analytical and problem ...

LP Finance

Be Seen First

Loan Servicing Specialist

Johnson City, TN · On-site

$17 - $25/hr

This is an office environment in which this position performs administrative duties related to the collection of delinquent and inactive accounts, assessment of debtor ability to pay, and ...

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$57K

$101.2K

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How much do head of debt collection jobs pay per year?

As of Sep 13, 2026, the average yearly pay for head of debt collection in the United States is $101,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Head Of Debt Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,171 per year, or $48.6 per hour.

Collection Specialist

Saint Louis, MO • On-site

RNR Tire Express
Manufacturing • 501 - 1,000 employees
Learn more about RNR Tire Expressexternal

$20/hr

Full-time

Re-posted 29 days ago

RNR Tire Express rating

4.9

Company rating: 4.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Job Summary:We are seeking a motivated and organized Collection Specialist to manage past-due accounts within our rent-to-own tire and wheel business. The specialist will actively contact customers to arrange payments, negotiate solutions, and coordinate merchandise returns while ensuring adherence to company policies and maintaining high levels of customer satisfaction. This is an office-based role with no field visits required.Key Responsibilities:Customer Contact & Collections:Proactively contact past-due customers via phone to arrange payments, resolve delinquencies, or coordinate merchandise returns.Negotiate payment plans and work toward mutually beneficial resolutions while following company policies and compliance guidelines.Handle customer inquiries and provide clear, professional, and empathetic communication.Escalate complex or sensitive customer issues to the Account Management Supervisor as needed.Account Management & Reporting:Maintain accurate records of customer interactions, payment arrangements, and account activity in the company CRM system.Monitor account status and provide feedback to supervisors regarding trends, challenges, and opportunities for improvement.Follow up consistently to ensure past-due accounts are managed effectively and collection goals are met.Operational Compliance:Adhere to all company policies, procedures, and regulatory requirements, including federal and state debt collection laws (e.g., FDCPA).Support team initiatives to improve efficiency, collections processes, and customer outcomes.Performance Goals:Achieve or exceed individual collection targets.Maintain high standards of customer service and professionalism in every interaction.Contribute to a productive and collaborative team environment.Qualifications:Experience:1-2 years of experience in collections, account management, or customer service, preferably in a rent-to-own, retail, or financial services environment.Skills:Strong communication and negotiation skills.Ability to handle challenging customer interactions with professionalism and empathy.Basic proficiency with CRM software, Microsoft Office, and data tracking for performance metrics.Strong organizational and time-management abilities.Education:High school diploma or equivalent required; associate's or bachelor's degree in business, finance, or related field preferred.Other Requirements:Knowledge of debt collection regulations (e.g., FDCPA) is a plus.Ability to work in an office setting with occasional after-hours calls if necessary.Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

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