ZipRecruiter

Log In

1

Head Of Customer Success Manager Jobs (NOW HIRING)

Veracode

Customer Success Manager

Burlington, MA

The CSM reports to the Manager of Customer Success within the Services Organization. Responsibilities: · Build and maintain strong relationships within assigned accounts. · Promote customer ...

Roofr

Head of Customer Experience

That's what makes Roofr's CRM special. We started by building essential sales tools like aerial ... Success in this role requires an operator who can balance strategy and tactical execution to build ...

GovWorx

Customer Success Manager

Customer Success Manager GovWorx is transforming how public safety agencies hire, train, and retain ... Act as the voice of the customer internally, sharing feedback with Product, Engineering, and ...

AspenTech

Customer Success Manager

Houston, TX · On-site

The driving force behind our success has always been the people of AspenTech. What drives us, is ... The Role The Customer Success Manager (CSM) is responsible for building and maintaining strong ...

ATR

Customer Success Manager

San Francisco, CA · On-site

$157K - $212K/yr

Customer Success Manager (Senior and Junior openings available) Location: San Francisco, CA Length ... The role sits at the intersection of customer strategy, product expertise, and hands-on execution.

AirPay Inc.

Customer Success Manager

$100K - $145K/yr

Customer Success Manager At AirPay, we are on a mission to improve the consumer experience for ... Our company is backed by top tier VC's led by IA Ventures along with the founders of Flatiron ...

Slang AI

Customer Success Manager

You'll report to the Head of Customer Experience at Slang. You'll work day to day alongside a team ... Experience: 3+ years in customer success, account management, or another client-facing role owning ...

OpenLoop Health, Inc

Director of Customer Success

In this role, you will lead, mentor, and manage a team of Customer Success Managers responsible for driving net revenue retention through adoption, retention, and expansion across a scaled, digital ...

Appian Corporation

Enterprise Platform Advisor

Mclean, VA · On-site

$102K - $135K/yr

As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program ...

Solera, Inc.

Customer Success Manager

Customer Success Manager / Eagan, MN or Virtual (US) Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected ...

Twilio

Customer Success Manager

We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work ...

8am, Inc.

Customer Success Manager

$54K - $70K/yr

As a Customer Success Manager at 8am, you will guide customers through every stage of the lifecycle, from onboarding and adoption to value realization, expansion, and retention. You will use data and ...

Cohere Beauty

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...

Almaz Capital

Customer Success Manager

Enterprise Customer Success Manager (Bilingual) MariaDB is making a big impact on the world ... Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of ...

Netrio

Customer Success Manager

Golden Valley, MN · On-site

SUMMARY OF POSITION Through team leadership and outstanding communication regarding what matters to our customers, this role will inspire Customer Success across all of Netrio. The Customer Success ...

Energy Exemplar

Customer Success Manager

Columbus, OH · On-site +1

Some of our recent accolades include: * SaaS Company of the Year (2025) - Global Business Tech ... The Customer Success Manager will act as the primary advocate for customers, guiding them along ...

Clockwork

Customer Success Manager

Chicago, IL · On-site

$60K - $80K/yr

Customer Success Manager Millions of companies fail each year because of poor financial management. Growing companies and their advisors are severely under-equipped to manage their company's cash ...

SHI International

Customer Success Manager

Austin, TX · On-site

But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy ... The Customer Success Manager (CSM) serves as a strategic advisor and trusted partner for managed ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsDirector Of Customer Service JobsHead Of Customer Success Manager Jobs

Head Of Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do head of customer success manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for head of customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Head Of Customer Success Manager jobs?

Cities with the most Head Of Customer Success Manager job openings:

What states have the most Head Of Customer Success Manager jobs?

States with the most job openings for Head Of Customer Success Manager jobs include:

What are popular job titles related to Head Of Customer Success Manager jobs?

For Head Of Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Head Of Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Burlington, MA

Veracode
Network Security • 501 - 1,000 employees
Learn more about Veracodeexternal

Full-time

Re-posted 4 days ago

Job description

Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM works closely with our customers alongside Sales, Support, Account Management, Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully. The CSM reports to the Manager of Customer Success within the Services Organization.

Responsibilities:

·         Build and maintain strong relationships within assigned accounts.

·         Promote customer satisfaction and loyalty by demonstrating an understanding of their critical business issues and needs while delivering products and services that help them meet their business objectives.

·         Educate customers on the use and benefits of the Veracode solutions.

·         Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives.

·         Work with management team to ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution.

·         Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering.

·         Prepare, schedule, and conduct quarterly account reviews; maintain accurate record of discussions and action items.

·         Provide monthly account reporting to management and internal stakeholders.

·         Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.

·         Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers.

·         Collaborate with Sales team on account strategy, and identify opportunities for selling products and services within accounts.

Apply