1

Head Of Creative Operations Jobs in Virginia (NOW HIRING)

Head of Claims The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function ... Drive process, technology, and operational improvements to improve efficiency, consistency, and ...

Head of Claims

Falls Church, VA · On-site

$115 - $165/hr

Head of Claims The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function ... Drive process, technology, and operational improvements to improve efficiency, consistency, and ...

The Head of Purchasing & Supply Chain is responsible for leading Busch Group USA's purchasing ... Lead inventory and supply strategies that balance customer requirements, operational efficiency ...

Collaborate with and manage the relationship with third party agencies for creative and digital ... Measure and hold all direct reports accountable for meeting defined goals and operational standards.

Collaborate with and manage the relationship with third party agencies for creative and digital ... Measure and hold all direct reports accountable for meeting defined goals and operational standards.

Showing results 41-60

Head Of Creative Operations information

What is a head of creative operations?

A Head of Creative Operations is a senior leader responsible for overseeing the workflow, processes, and efficiency of a creative team or department. They bridge the gap between creative talent and business objectives, ensuring projects are delivered on time, within budget, and at the highest quality. Their role often involves resource management, strategic planning, process optimization, and fostering collaboration across teams. By streamlining operations, they help creative teams focus on delivering innovative solutions that align with organizational goals.

How does the head of creative operations collaborate with cross-functional teams to ensure project success?

The Head of Creative Operations plays a pivotal role in bridging the gap between creative teams and other departments such as marketing, product development, and client services. They facilitate communication, align project objectives, and ensure that timelines and budgets are met. By implementing streamlined processes and regular check-ins, they help mitigate potential bottlenecks and keep projects on track. This role requires strong leadership and the ability to translate creative vision into actionable plans that resonate across the organization.

What are the key skills and qualifications needed to thrive as a head of creative operations, and why are they important?

To thrive as a Head of Creative Operations, you need expertise in project management, creative workflow optimization, and team leadership, often supported by a bachelor’s degree in a relevant field and significant experience in creative environments. Familiarity with project management tools like Asana or Trello, digital asset management systems, and budgeting software is vital. Strong interpersonal, problem-solving, and organizational skills help foster collaboration and drive efficiency within creative teams. These skills and qualities are crucial for consistently delivering high-quality creative output on time and within budget, while nurturing a productive and innovative team culture.

What are popular job titles related to Head Of Creative Operations jobs in Virginia?

For Head Of Creative Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Head Of Creative Operations jobs in Virginia look for?

The top searched job categories for Head Of Creative Operations jobs in Virginia are:

What cities in Virginia are hiring for Head Of Creative Operations jobs?

Cities in Virginia with the most Head Of Creative Operations job openings:

Infographic showing various Head Of Creative Operations job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago


Job description

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Head of Claims
Job Description:
The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function across all property and casualty lines for HITT Contracting and its affiliated operating companies. This role is responsible for enterprise claims strategy, portfolio performance, reserve adequacy, litigation oversight, and total cost of risk while leading the claims organization and partnering with executive leadership on risk financing and insurance program strategy.
The Senior Manager establishes claim handling standards, authority levels, and escalation protocols while overseeing internal claims staff, carriers, third-party administrators, and defense counsel. This role also partners with Finance and actuarial resources on reserving, loss forecasting, captive insurance reporting, and renewal strategy.
As the organization's senior claims advisor, the Senior Manager provides strategic guidance on complex claims, insured litigation, and coverage matters, translating technical concepts into practical business recommendations for operations and executive leadership.
SCOPE
  • Enterprise ownership of claims across HITT Contracting and affiliated companies
  • Lead and develop the enterprise claims organization
  • Oversee all property and casualty claims, including OCIP/CCIP programs
  • Exercise reserve and settlement authority within delegated limits
  • Manage performance of carriers, TPAs, defense counsel, and claims consultants

RESPONSIBILITIES
Claims Strategy & Leadership
  • Develop and execute the enterprise claims strategy aligned with the Insurance & Risk Management plan and business objectives.
  • Establish claims governance, including SOPs, authority levels, escalation protocols, and performance standards across all lines of coverage.
  • Lead and develop the claims team members including workload planning, growth, and capability.
  • Drive process, technology, and operational improvements to improve efficiency, consistency, and outcomes.

Claims Management & Financial Stewardship
  • Oversee claim strategy, resolution, reserving, and loss development across the enterprise portfolio.
  • Partner with carriers, TPAs, brokers, and internal stakeholders to improve severity, cycle time, closure rates, and litigation outcomes.
  • Support captive insurance programs through claims analytics, reserve oversight, funding recommendations, and executive reporting.
  • Provide insights to inform retention, deductible, renewal, and risk financing decisions.
  • Manage claims-related expenses, including TPA fees, allocated expenses, and legal spend.

Litigation & High-Exposure Claims
  • Lead insured litigation strategy, including panel counsel management, budgets, guidelines, and performance oversight.
  • Direct resolution strategy for complex, catastrophic, and reputationally-sensitive matters.
  • Provide expertise in New York Labor Law matters, including oversight of defense counsel, consultants, and insurers.
  • Coordinate cross-functional response with Legal, Safety, Operations, and executive leadership.

Program & Recovery Management
  • Oversee OCIP/CCIP claims, tender strategy, contractual risk transfer, additional insured issues, and recovery opportunities.
  • Partner with Safety, HR, and Benefits on workers' compensation strategy, return-to-work programs, and claim closure discipline.
  • Provide quarterly forecasts on claims expenditures and recoveries
  • Drive improvements in experience modification outcomes across operating entities.

Analytics, Reporting & Risk Culture
  • Own claims reporting, KPIs, analytics, and executive insights related to trends, exposures, and projected outcomes.
  • Define strategy for claims technology and risk management information systems.
  • Promote risk awareness through education, communications, and training initiatives, including HITT University.
  • Partner with Safety to translate loss trends into prevention strategies.

QUALIFICATIONS
  • Bachelor's degree in Risk Management, Business, Finance, Economics, Safety, or a related field preferred; equivalent experience accepted.
  • 12+ years of multi-line commercial claims experience, including at least 5 years in leadership.
  • Experience with large deductible, self-insured, captive, and OCIP/CCIP insurance programs.
  • Multi-jurisdictional claims expertise, including New York Labor Law.
  • Experience in the construction (AEC) industry or commercial real estate preferred.
  • Expertise in insurance coverage, reserving, litigation management, and total cost of risk.
  • Strong executive presence with exceptional communication, analytical, financial, and problem-solving skills.
  • Proficiency in data analysis, Microsoft Excel, and translating complex information into business recommendations.
  • Ability to manage multiple priorities in a fast-paced environment and travel as needed.
  • Professional designations (CPCU, AIC, ARM, CRM, CRIS, P&C License) and/or advanced degrees (JD, MBA, LLM, MS-RMI) preferred.

In accordance with Virginia Senate Bill 215 (SB 215), the base salary range for this position is:
$115,000.00 - $165,000.00
Compensation in other cities and states may vary. HITT Contracting offers a competitive total benefits and compensation package including performance-based bonuses, premium health care coverage including vision and dental, employer-matched 401(k), wellness reimbursement program, paid holidays and time-off, and other voluntary benefits and leave types. The determination of salary is based on the candidate's individual professional experience, qualifications, education, skills, and training.
HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.