ZipRecruiter

Log In

1

Head Of Community Jobs in Rochester, NY (NOW HIRING)

Jako Enterprises LLC

Head Manager

Rochester, NY

$18.38 - $27.57/hr

In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into ...

Snipes

Head Manager

Rochester, NY · On-site

$18.38 - $27.57/hr

In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into ...

next page

Showing results 1-20

All JobsHead Of Community JobsHead Of Community Jobs in Rochester, NY

Head Of Community information

See Rochester, NY salary details

$21.7K

$95.3K

$218.1K

How much do head of community jobs pay per year?

As of Sep 5, 2026, the average yearly pay for head of community in Rochester, NY is $95,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $123,800.00 per year, depending on experience, location, and employer.

What does a head of community do?

A Head of Community is responsible for building, managing, and engaging a company's community, both online and offline. They develop strategies to foster a positive and active environment where members feel valued and connected to the brand. Their duties often include organizing events, moderating forums, gathering feedback, and collaborating with other teams to ensure the community's needs are met. This role is crucial in shaping the culture and overall experience for community members.

What are the key skills and qualifications needed to thrive as a head of community, and why are they important?

To thrive as a Head Of Community, you need expertise in community management, strategic planning, and a track record of building and scaling engaged user groups, often supported by a relevant degree or experience in communications or marketing. Familiarity with community platforms (like Discord, Slack, or Discourse), analytics tools, and customer relationship management (CRM) systems is typically required. Outstanding communication, empathy, conflict resolution, and leadership skills help foster strong relationships and maintain a positive, inclusive environment. These abilities are crucial for driving engagement, loyalty, and growth within the community, directly impacting organizational success.

How does the head of community collaborate with other departments to enhance member engagement?

As a Head Of Community, you'll work closely with marketing, product, and customer support teams to ensure community initiatives align with overall company goals. This often involves sharing community feedback with product managers, partnering with marketing to promote events, and coordinating with support to address member concerns. Strong cross-functional communication is key, as your insights help shape product development and brand messaging. Regular meetings and collaborative projects are common, making teamwork a central part of the role.

What is the difference between Head Of Community vs Community Manager?

AspectHead Of CommunityCommunity Manager
ResponsibilitiesStrategic planning, overseeing community growth, policy developmentDaily engagement, content creation, responding to community members
Required CredentialsExperience in community strategy, leadership skillsCommunication skills, social media proficiency
Work EnvironmentLeadership teams, executive meetingsOnline platforms, social media channels
Industry UsageTech, gaming, SaaS companiesBrands, startups, online communities

The Head Of Community focuses on strategic leadership and long-term growth of the community, often working with executive teams. In contrast, the Community Manager handles day-to-day engagement and community interactions. Both roles require strong communication skills, but the Head Of Community typically has more experience in strategy and leadership, making it suitable for senior professionals aiming to shape overall community direction.

Are head of community managers in demand?

Head of Community roles are increasingly in demand as companies focus on building strong online communities and brand engagement. These positions often require skills in communication, social media management, and strategic planning, with demand growing across industries such as technology, entertainment, and consumer brands.

What are the most commonly searched types of Of Community jobs in Rochester, NY?

The most popular types of Of Community jobs in Rochester, NY are:

What job categories do people searching Head Of Community jobs in Rochester, NY look for?

The top searched job categories for Head Of Community jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Head Of Community jobs?

Cities near Rochester, NY with the most Head Of Community job openings:

Head Of Community jobs near you
Infographic showing various Head Of Community job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $95,366 per year, or $45.8 per hour.

Executive Communications Vice President for Regulatory Operations and Collections

JPMorgan Chase & Co.

Rochester, NY • On-site

$140 - $190/hr

Other

Posted 14 days ago

Key responsibilities

  • Partner with senior leaders to develop clear, compelling messages that reflect the organization's vision and business priorities.

  • Lead the production, drafting, and editing of executive communications such as emails, scripts, newsletters, and presentations.

  • Plan and execute employee events and develop supporting communications to engage employees and support organizational initiatives.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

This role supports internal and executive communications forthe Head of Regulatory Operations and the Head of Collections, Recovery & Auto Operations and their organizations, reporting tothe Head of Consumer and Community Banking Core Operations Communications. As part of theCore Operationscommunications team, you will play a critical role ensuring employees receive timely, clear information and understand business priorities.

As an Executive Communications VP for Regulatory Operations and Collections within Consumer and Community Banking, you will support executive communications for the Head of Regulatory Operations and the Head of Collections, Recovery & Auto Operations and their organizations by crafting strategic communication plans, collaborating with senior leaders to create compelling messages, and inspiring employees through storytelling that reinforces business priorities and outcomes. In addition, you will manage communications channels and employee events (e.g., town halls, site visits, offsites, conferences), develop executive-ready materials (briefings, talking points, presentations), and partner across a matrixed organization to align messaging and integrate plans across teams.

Job responsibilities
  • Partner withthe Head of Regulatory Operations and the Head of Collections, Recovery & Auto Operations and senior leaders to develop clear, compelling messages that reflect the organization’s vision, enhance leadership presence, and strengthen the employee experience.
  • Serve as a trusted advisor to executive clients – provide strategic communications counsel and advice on key business initiatives; develop messaging strategies and engagement plans that drive business results.
  • Develop and maintain an executive communications strategy for the Head of Regulatory Operations and the Head of Collections, Recovery & Auto Operationsincluding a visibility plan that tracks and measures how often the executive is communicating, when they are communicating (i.e. forums and communications channels), the top business priorities and key messages to help deliver on the overall business strategy.
  • Lead production, drafting, and editing of executive communications (emails, scripts, newsletters, intranet articles, briefings, talking points, presentations).
  • Plan and execute employee events (town halls, site visits, offsites, conferences, senior leader gatherings) and develop supporting communications.
  • Collaborate across a large, matrixed organization to ensure cohesive, integrated, and consistent communications across business units and corporate functions.
  • Work with leaders and partner with broader communications teams to engage employees and raise awareness for their organization’s growth and contributions across CCB and the firm.
  • Design and implement channel strategies across Teams, Outlook, intranet, video, and live events to maximize message delivery and engagement.
  • Measure and analyze effectiveness (open rates, event survey results, article clicks) and incorporate learnings into go-forward plans.
  • Contribute to internal editorial strategy and amplify stories across the business through modern channels and tactics.
  • Partner with social media teams to create and manage an executive LinkedIn content strategy.
Required qualifications, capabilities, and skills:
  • 7+ years of professional communications experience in a large, matrixed organization.
  • Bachelor’s degree in communications, journalism, public relations, marketing, or related field.
  • Strong executive presence and experience counseling and supporting senior leaders.
  • Exceptional writing, editing, and storytelling skills with an audience-first mindset.
  • Strong project management discipline; ability to manage complex, high-visibility work with precision and attention to detail.
  • Proactive, resourceful problem-solver with strong judgment; able to thrive in a fast-paced environment with flexibility and adaptability.
  • Proficiency in Word, Excel, PowerPoint, and Teams.
Preferred qualifications, capabilities, and skills:
  • Experience with tools such as Canva, Photoshop, and Adobe Creative Suite.
  • Familiarity with using AI large language models as part of modern communications workflows.
  • Experience translating complex or technical concepts into accessible language (as relevant totheHead of Regulatory Operations and the Head of Collections, Recovery & Auto Operations scope).
  • Financial services experience
#J-18808-Ljbffr

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply