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Head Design Jobs in Arizona (NOW HIRING)

Head of People Operations

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Role The Head of People Operations leads the compliance & governance, and People Operations ... Bachelor's degree in Human Resources, Business, Organizational Design, or a related field.

Head of Procurement

Scottsdale, AZ · Hybrid

$120K - $150K/yr

Reporting to the Vice President, Finance, the Head of Procurement will serve as a strategic ... The target compensation package for this role is between CAD $120,000 and CAD $150,000, subject to ...

The Head of IT integrations provides strategic leadership to the development of solutions for ... design, development, and implementation of Enterprise Service Bus (ESB) applications for internal ...

The Head of IT integrations provides strategic leadership to the development of solutions for ... design, development, and implementation of Enterprise Service Bus (ESB) applications for internal ...

The Data Office Head leads the establishment of a robust data foundation for Globe, serving as the ... Target Operating Models Design & Development * Organizational Change Management * Knowledge of ...

Showing results 21-40

Head Design information

What are the roles and responsibilities of a head of design?

The Head of Design is responsible for leading and managing the design department within an organization. This role involves setting the overall creative direction, developing design strategies, and ensuring that all design work aligns with the company's brand and business goals. The Head of Design oversees the work of design teams, collaborates with other departments, and often represents the design function in executive meetings. They are also responsible for mentoring team members, fostering innovation, and maintaining high standards of quality across all design outputs.

What skills and qualifications are needed to thrive as a head of design?

To thrive as a Head of Design, you need extensive experience in design principles, creative direction, and a strong portfolio, often supported by a degree in design or a related field. Familiarity with industry-standard design tools (such as Adobe Creative Suite, Figma, and Sketch) and experience managing design systems are typically required. Leadership, strategic vision, and excellent communication skills help you inspire teams and collaborate across departments. These skills ensure cohesive brand identity, high-quality output, and alignment with business goals.

How does the head of design typically collaborate with other departments to ensure cohesive brand and product experiences?

The Head of Design plays a crucial role in partnering with teams such as product management, engineering, and marketing to align design strategies with overall business objectives. Regular cross-functional meetings and workshops are common, where the Head of Design communicates the vision, gathers input, and ensures consistency across all touchpoints. This collaborative approach helps to streamline workflows, foster innovation, and maintain a unified brand identity throughout the organization.

What is the difference between Head Design vs Design Manager?

AspectHead DesignDesign Manager
Required CredentialsTypically a degree in design, architecture, or related field; extensive portfolioSimilar credentials; often requires leadership experience
Work EnvironmentLeadership role overseeing design teams, strategic planningManages design projects and teams, collaborates with stakeholders
Industry UsageUsed in creative, architecture, and product design firmsCommon in corporate, agency, and in-house design departments

While both roles involve overseeing design work, the Head Design typically holds a higher strategic leadership position, focusing on overall design vision and direction. The Design Manager manages day-to-day project execution and team coordination. Understanding these differences helps clarify career paths and job expectations in the design industry.

What does a head design do?

A head designer is responsible for leading the creative process of developing visual concepts and designs, often overseeing a team of designers. They work on projects such as branding, product design, or fashion, using tools like Adobe Creative Suite and collaborating with clients or stakeholders to ensure the design aligns with objectives.

What are the most commonly searched types of Design jobs in Arizona?

The most popular types of Design jobs in Arizona are:

Infographic showing various Head Design job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 2% Temporary, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.

Head of Base Management for Multi Product Ownership

Globe Telecom, Inc.

Globe, AZ

$221K - $232K/yr

Full-time

Re-posted 12 days ago


Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The Head of Base Management for MPO is responsible for maximizing lifetime value, retention, and loyalty of the MPO customer base. This role owns the post-activation lifecycle, including retention, expansion, care, and loyalty execution.
The Head of Base Management for MPO is accountable for maximizing the lifetime value of Globe's MPO customer base. This role owns the post-activation customer lifecycle, including onboarding, retention, expansion, loyalty, and care-led differentiation.
The role designs and executes lifecycle management strategies that ensure MPO customers feel recognized, rewarded, and supported over time. This includes CLM programs, moments-based engagement, proactive churn prevention, expansion initiatives, and differentiated service experiences aligned with MPO value propositions.
The Head of Base Management partners closely with Care, CX, Loyalty, and Digital teams to operationalize tier-based benefits, service guarantees, and recovery journeys. The role uses data and insights to identify churn risks, growth opportunities, and experience gaps, continuously refining programs to improve tenure, CLV, and customer advocacy.
This role assumes ownership after successful activation and does not manage acquisition or GTM execution.

DUTIES AND RESPONSIBILITIES:
1) Own MPO lifecycle strategy from post-activation through retention and expansion
2) Design and execute CLM and moments-based engagement programs
3) Lead MPO-specific care, service guarantees, and recovery journeys
4) Drive expansion initiatives (additional lines, upgrades, add-ons)
5) Partner with Loyalty teams to operationalize tier-based rewards
6) Use data to identify churn risk and growth opportunities
7) Close feedback loops with CX, Care, and Channel teams
Top 5 Deliverables:


1) MPO Lifecycle and Retention Strategy
2) CLM and Journey Orchestration Playbooks
3) MPO Care and Service Differentiation Framework
4) Retention, Churn, and Expansion Dashboard
5) Loyalty and Tier Progression Programs
KPIs:


1) MPO Churn Rate vs Single-Product
2) Tenure and CLV Uplift
3) Expansion and Add-On Attach Rate
4) MPO Net Promoter Score (NPS) / Customer Engagement Score (CES)
5) Care SLA Compliance
Competencies:


1) Customer lifecycle and loyalty management
2) Customer insighting and analytics
3) Strategic thinking
4) Operational and care excellence
5) Cross-functional collaboration

QUALIFICATIONS:

1) At least 5 years experience in base management, CRM, or lifecycle roles
2) Strong understanding of retention economics
3) Experience running loyalty or care-led programs
4) People management experience

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.