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Head Customer Service Rep Jobs in Springdale, AR

InnoSource

Customer Service Representative

Lowell, AR · On-site

$13/hr

Customer Service Representative Lowell, Arkansas Hybrid With Benefits! Description Are you looking for an entry-level customer service position where you can work from the comfort of your own home?

U-Haul

Customer Service Representative

Bentonville, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Bentonville, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

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All JobsHead Customer Service Rep JobsHead Customer Service Rep Jobs in Springdale, AR

Head Customer Service Rep information

See Springdale, AR salary details

$8

$16

$23

How much do head customer service rep jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for head customer service rep in Springdale, AR is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What does a head customer service representative do?

A head customer service representative oversees the customer service team, ensuring high-quality support and resolving complex issues. They develop policies, train staff, monitor performance metrics, and collaborate with other departments to improve customer satisfaction and service processes.

What is the highest position in customer service?

The highest position in customer service is typically a Customer Service Director or Vice President, responsible for overseeing the entire customer service department, setting strategic goals, and ensuring customer satisfaction. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and processes.

What are the most commonly searched types of Customer Service Rep jobs in Springdale, AR?

The most popular types of Customer Service Rep jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Head Customer Service Rep jobs?

Cities near Springdale, AR with the most Head Customer Service Rep job openings:

Head Customer Service Rep jobs near you

CSR Customer Service Representative

Gas Express LLC

Fayetteville, AR • On-site

$15.25 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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