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Head Customer Service Rep Jobs in Rutland, VT (NOW HIRING)

The Cashier/Store Customer Service Representative (CSR) plays a vital role in delivering an exceptional shopping experience by efficiently managing transactions and providing friendly, knowledgeable ...

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Head Customer Service Rep information

See Rutland, VT salary details

$10

$19

$27

How much do head customer service rep jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for head customer service rep in Rutland, VT is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What are the most commonly searched types of Customer Service Rep jobs in Rutland, VT? The most popular types of Customer Service Rep jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Head Customer Service Rep jobs? Cities near Rutland, VT with the most Head Customer Service Rep job openings:
Customer Service Representative

Customer Service Representative

Dead River Company

Wood Stock, VT • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Dead River Company rating

7.2

Company rating: 7.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Join Our Team - Find Your Future!
$22-$25/hr. - based on individual skillset and experience, plus commission
Position Summary:
Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.
Essential Functions:
  1. Courteously answer incoming telephone calls and assist walk-in customers.
  2. Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.
  3. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.
  4. Develop a thorough knowledge of all departments, products, services, and delivery schedules.
  5. Enthusiastically participates in annual market objectives, promotional programs and contests.
  6. Support other members of the office staff by cross-training within the department and offering assistance as needed.
  7. Perform other miscellaneous office duties such as filing, photocopying, and shredding.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
  • Health Insurance - Premiums as low as $6 for full time employees!
  • Dental insurance and Vision Insurance
  • Company Provided Life insurance, Short-term and Long-Term disability
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Tuition assistance for employees and scholarships available for employees' children
  • Discounts on our products and services
  • Opportunities for growth throughout our footprint.

Other Attributes Required:
  1. Dependability
  2. Good communication and listening skills
  3. Accuracy, organization, and attention to detail
  4. Ability to work in a dynamic environment without distraction
  5. Courteous demeanor and professional appearance
  6. Flexibility to work seasonal overtime
  7. Trouble shooting skills - within and between departments
  8. The ability to adapt to change

Education:
A high school diploma or equivalent is preferred.
Experience: One year of previous customer service experience including computer work is preferred.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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