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Head Customer Service Rep Jobs in Ridgefield, CT

Customer Service Representative

New Haven, CT ยท On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Bridgeport, CT

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Danbury, CT ยท On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Danbury, CT

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Bridgeport, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

New Haven, CT ยท On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Orange, CT ยท On-site

$17.25 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Stamford, CT ยท On-site

$17 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to ...

Customer Service Rep

Mahopac, NY ยท On-site

$20 - $30/hr

Customer Service Representative -- ProboTalent Job Summary ProboTalent is on a mission to transform how companies hire by bringing trust and transparency to talent acquisition. We're looking for a ...

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Head Customer Service Rep information

See Ridgefield, CT salary details

$9

$18

$26

How much do head customer service rep jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for head customer service rep in Ridgefield, CT is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions typically require advanced skills, extensive experience, or significant business ownership, and often involve demanding schedules and high responsibility levels.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and a strong understanding of customer relations and business operations.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What is the 10/5/3 rule in customer service?

The 10/5/3 rule in customer service refers to response time standards where a representative should acknowledge a customer within 10 seconds, respond to their inquiry within 5 minutes, and resolve the issue within 3 hours or days depending on the context. For a Head Customer Service Rep, understanding these benchmarks helps ensure timely and effective support, improving customer satisfaction and loyalty.

What job makes $10,000 a month without a degree?

A Head Customer Service Representative typically does not earn $10,000 a month without significant experience or bonuses, as this level of income is uncommon for the role. High-paying customer service roles in specialized industries or management positions may reach this level, often requiring strong leadership skills, industry knowledge, and sometimes certifications. Most jobs with such earnings usually involve sales, entrepreneurship, or executive roles rather than entry-level customer service positions.
What are the most commonly searched types of Customer Service Rep jobs in Ridgefield, CT? The most popular types of Customer Service Rep jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Head Customer Service Rep jobs? Cities near Ridgefield, CT with the most Head Customer Service Rep job openings:
Customer Service Representative

Customer Service Representative

Hamilton Connections

Danbury, CT โ€ข On-site

$20 - $28/hr

Contractor

Posted 10 days ago


Job description

Job Description
Hamilton Connections is seeking candidates for a customer service representative position at a manufacturing company in Danbury CT. This is a temp-to-hire position.
The customer service representative is the face of the company, and supports sales goals through good customer service, maintaining quality relations with existing accounts and providing production support.
The hours are 9 a.m.-5 p.m., Monday-Friday. The salary is $20-$28 an hour, depending on experience.
Job Responsibilities:
  • Provide excellent customer service by responding to inquiries and complaints in a diplomatic manner; log complaints on the customer issues log
  • Receive all incoming purchase orders and verify order information
  • Acknowledge customers' orders and enter orders in Global Shop Solutions
  • Maintain, update, organize and purge customer files
  • Submit updates and comments to weekly order reports for customers
  • Respond to all emails regarding order status updates
  • Contact customers and secondary houses, as required, regarding order updates from production
  • Calculate 3 month booked sales twice a month
  • Route all incoming RFQs to engineering for feasibility
  • Prepare, print and send formal quotes to potential customers
  • Update RFQ information on database and company scorecard
  • Send product samples to "no quote" potential customers for future sales opportunity
  • Prepare supplier form requests and other trade documents
  • Prepare customer service surveys through Survey Monkey, and analyze and summarize results
  • Attend weekly production meetings, bringing any relevant customer service issues to attention
  • Other duties as assigned

Job Requirements:
  • Strong customer service experience
  • Office administration experience
  • Order and data entry experience
  • Excellent computer skills, including Microsoft Office suite
  • Experience with Global Shop Solutions software a plus
  • Math skills
  • Communication and customer relations skills
  • Detail-oriented and organized
  • Able to manage multiple projects at same time
  • High school diploma or equivalent
  • Able to pass pre-employment screenings

Additional Information
Please select "Apply Online" to submit your application for this position.
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