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Head Customer Service Rep Jobs in Fulton, MS (NOW HIRING)

Mitchell & Mitchell Agency

Be Seen First

Financial Service Representative (Entry Level Management)

Tupelo, MS · On-site

$30K - $100K/yr

Financial Services Representative (No Experience Needed - Training Provided) Mitchell & Mitchell ... Company Description The Mitchell & Mitchell Agency is dedicated to providing exceptional customer ...

Kana Hotel Group

Guest Service Representative

Tupelo, MS

$12.75 - $15.75/hr

... Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures ...

Home Depot

Pro Customer Service/Sales

Saltillo, MS

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Saltillo, MS · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

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All JobsHead Customer Service Rep JobsHead Customer Service Rep Jobs in Fulton, MS

Head Customer Service Rep information

See Fulton, MS salary details

$9

$17

$24

How much do head customer service rep jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for head customer service rep in Fulton, MS is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions typically require advanced skills, extensive experience, or significant business ownership, and often involve demanding schedules and high responsibility levels.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and a strong understanding of customer relations and business operations.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What is the 10/5/3 rule in customer service?

The 10/5/3 rule in customer service refers to response time standards where a representative should acknowledge a customer within 10 seconds, respond to their inquiry within 5 minutes, and resolve the issue within 3 hours or days depending on the context. For a Head Customer Service Rep, understanding these benchmarks helps ensure timely and effective support, improving customer satisfaction and loyalty.

What job makes $10,000 a month without a degree?

A Head Customer Service Representative typically does not earn $10,000 a month without significant experience or bonuses, as this level of income is uncommon for the role. High-paying customer service roles in specialized industries or management positions may reach this level, often requiring strong leadership skills, industry knowledge, and sometimes certifications. Most jobs with such earnings usually involve sales, entrepreneurship, or executive roles rather than entry-level customer service positions.
What are the most commonly searched types of Customer Service Rep jobs in Fulton, MS? The most popular types of Customer Service Rep jobs in Fulton, MS are:
What cities near Fulton, MS are hiring for Head Customer Service Rep jobs? Cities near Fulton, MS with the most Head Customer Service Rep job openings:
Head Customer Service Rep jobs near you

Service Representative/Driver (Class A)

Mitchell Companies

Shannon, MS • On-site

$48K - $50K/yr

Full-time

Posted 4 days ago

Be an early applicant

Job description

JOB DESCRIPTION

Position: Service Representative (Class A License Required)

Reports to: Delivery Manager

Schedule: Tuesday-Friday 5:00 A.M - 3:30 P.M or Until Finished

Starting Pay: $48,000 - $50,000 annually

Job Summary

The Service Representative is responsible for delivering products to retail accounts safely and efficiently, ensuring exceptional customer service, market compliance, and merchandising standards. This position also supports promotional execution and acts as a key liaison between the company and retail customers. The Service Representative is expected to operate company vehicles professionally and comply with all applicable safety and DOT regulations.

Essential Duties and Responsibilities

  1. Delivery and Servicing
  • Deliver assigned product routes efficiently, accurately, and safely.
  • Perform check in process with customer and rotate product (FIFO) at designated point of sale location.
  • Load all products into assigned location ensuring product labels are faced and visible to consumers at point of sale.
  • Handle product returns and manage inventory within accounts.
  • Provide outstanding customer service, respond to customer requests, and escalate issues to the supervisor when needed.
  • Monitor backroom inventory and ensure stock is kept clean, neat, and organized.
  • Support “on-call” deliveries, pull-ups, and special events as scheduled.
  • Inform office staff of any changes in assigned account details.
  1. Merchandising and Promotion
  • Execute all authorized promotional activities and display standards in accounts.
  • Apply themed point-of-sale (POS) materials based on marketing plans.
  • Assist in building and maintaining primary and secondary product displays.
  • Maintain accurate, organized records of POS tools on the delivery vehicle.
  • Monitor product performance and report slow-moving inventory for redistribution.
  • Ensure Mitchell Distributing dominates shelf and display space using all available POS materials.
  1. Sales and Account Development
  • Partner with pre-sales personnel to prevent out-of-stocks and improve order accuracy.
  • Identify new sales opportunities within assigned accounts and report findings to your pre-sales representative.
  • Build and maintain goodwill with all assigned accounts by representing Mitchell Distributing in a professional, courteous, and respectful manner.
  • Supervise, train, and evaluate Route Assistants to ensure quality service.
  1. Safety and Compliance
  • Maintain a valid Class A Commercial Driver’s License (CDL) and inform your supervisor of any violations or changes.
  • Maintain a current DOT physical card.
  • Complete daily pre- and post-trip inspections and document findings per DOT and company guidelines.
  • Drive assigned vehicle safely and maintain a clean driving record.
  • Maintain a clean delivery vehicle (interior and exterior) and a clean working area daily.
  • Follow all company safety practices and Anheuser-Busch procedures.
  • Report any accidents or equipment damage immediately using company documentation.
  • Safeguard all company property, equipment, and funds—responsibility for lost or damaged assets may result in reimbursement requirements.
  1. Administrative and Operational Responsibilities
  • Make accurate daily bank deposits for route collections.
  • Complete all delivery paperwork, route logs, and impact documentation accurately and on time.
  • Communicate competitive activity, route issues, or service opportunities to management.
  • Adhere to all company policies and procedures, including those in the Employee Handbook.
  • Represent Mitchell Distributing and Anheuser-Busch positively at all times.

Minimum Requirements

  • High school diploma or GED
  • Valid Class A CDL and clean driving record
  • Ability to supervise and train Route Assistants
  • Basic communication and customer service skills
  • Willingness to work a flexible schedule including weekends and holidays as needed
  • Basic understanding of sales and merchandising principles
  • Strong attention to detail and organizational skills

Physical Requirements

  • Ability to lift and carry up to 50 lbs routinely
  • Ability to push and pull carts weighing over 100 lbs
  • Ability to stoop, bend, reach overhead, and walk throughout the day
  • Frequent entry and exit from commercial trucks
  • Must be able to meet physical demands required for safe and efficient delivery operations

Work Environment

  • Exposure to outdoor elements during loading/unloading
  • Fast-paced delivery environment requiring attention to timing and accuracy
  • Frequent customer interaction and team collaboration

Additional Information

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign other related duties and responsibilities as needed to meet organizational needs.

Equal Employment Opportunity Statement

Mitchell Companies is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.


Employment offers are conditional and subject to the satisfactory completion of a background check and drug screening. Failure to meet the company’s established criteria may result in withdrawal of the employment offer.