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Head Concierge Jobs in Riverside, CA (NOW HIRING)

Nordstrom

Beauty Concierge - Ontario Mills Mall Rack

Ontario, CA

$18.85 - $19.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in ... A calm head in a busy retail environment * Solid math, verbal, and written communications skills

New

BlackHawk Industrial

Senior Customer Service Representative

Tustin, CA · On-site

$20.25 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection ... Employee Assistance Program (EAP) - Includes concierge services and travel assistance. * Paid Time ...

All JobsHead Concierge JobsHead Concierge Jobs in Riverside, CA

Head Concierge information

See Riverside, CA salary details

$13

$22

$35

How much do head concierge jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for head concierge in Riverside, CA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $30.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head concierge?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a head concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What is a head concierge?

A head concierge is a senior hospitality professional responsible for managing guest services, providing local information, and coordinating requests in hotels or luxury residences. They often oversee a team of concierges and require strong communication, organizational skills, and knowledge of local amenities. The role typically involves delivering personalized service to enhance guest experiences.

What is the role of a head concierge?

A head concierge oversees the concierge team in a hotel or luxury residence, ensuring guest services such as reservations, transportation, and local recommendations are efficiently handled. They coordinate staff, manage guest requests, and maintain high service standards, often requiring strong communication and organizational skills.

What are the most commonly searched types of Concierge jobs in Riverside, CA?

The most popular types of Concierge jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Head Concierge jobs?

Cities near Riverside, CA with the most Head Concierge job openings:

Head Concierge jobs near you
Infographic showing various Head Concierge job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,572 per year, or $22.9 per hour.

Beauty Concierge - Ontario Mills Mall Rack

Nordstrom

Ontario, CA

$18.85 - $19.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Nordstrom rating

6.8

Company rating: 6.8 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

4th of 21 rated department stores

Job description

Job Description

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.

A day in the life...

  • Share your love of beauty trends and tell customers all about product knowledge

  • Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for

  • Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed

  • Defuse customer situations and provide resolution in a timely and effective manner

  • Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

You own this if you have...

  • Enthusiasm and a sense of adventure, see the glass as half full

  • Accountability, initiative, and a high level of ownership

  • Organizational skills, attention to detail, and ability to prioritize multiple tasks

  • A calm head in a busy retail environment

  • Solid math, verbal, and written communications skills

  • Physical Requirements:

  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

  • Frequent use of hands for grasping, fine manipulation, pushing and pulling

  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.

  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds


Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$18.85 - $19.65 Hourly

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.


Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

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