ZipRecruiter

Log In

1

Hardware Infrastructure Support Technician Jobs

cyberThink, Inc.

IT Support Associate

Pittsburgh, PA · On-site

$20 - $27.50/hr

The Associate, IT Support Technician, works on the Infrastructure Operations Team within ... Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A ...

Scriptwellrx

Infrastructure Support Engineer

Boston, MA · On-site

$116K - $153K/yr

Provide Tier 1/2 support for employee hardware, software, and account issues via a ticketing system ... Infrastructure Support: Assist with our on‑prem virtualization environment (Proxmox), networking ...

Luxoft

Hardware Support Engineer

Castle Rock, CO · On-site

$126K - $166K/yr

Project description Hardware Support Managed Services is aimed to provide professional services in supporting data center hardware infrastructure for DIRECTV in Castle Rock, CO Responsibilities

Scriptwellrx

$79K - $104K/yr

Provide Tier 1/2 support for employee hardware, software, and account issues via a ticketing system ... Infrastructure Support: Assist with our on‑prem virtualization environment (Proxmox), networking ...

Black Rock Group

Infrastructure Support Engineer

Plano, TX · On-site

$103K - $135K/yr

Job Title: Infrastructure Support Engineer Location: Plano, TX Years of Experience: 3-10 Years ... Customize desktop hardware to meet user specifications and site standards Diagnose and quickly ...

Tecology

Be Seen First

Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

SUPPORT TECHNICIAN Description The Support Technician role requires a multi-talented individual who ... and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software ...

SPACE EXPLORATION TECHNOLOGIES CORP

$123K/yr

MANAGER, DATA CENTER HARDWARE & INFRASTRUCTURE (TS/SCI) Our data centers and high-performance ... technicians, systems engineers, and infrastructure specialists supporting Hawthorne and all SpaceX ...

Tecology, Inc.

Support Technician

Vancouver, WA · On-site

The Support Technician role requires a multi-talented individual who will work to resolve basic to ... and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software ...

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

... Technician with infrastructure upgrades and maintenance activities. Qualifications Education ... Computer hardware troubleshooting * Printer support * Basic networking concepts (TCP/IP, WiFi, VPN)

MetroSys

NC · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide ... hardware. * Basic understanding of networking, Wi-Fi, switches, routers, and office infrastructure.

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsHardware Infrastructure Support Technician Jobs

Hardware Infrastructure Support Technician information

See salary details

$12

$24

$48

How much do hardware infrastructure support technician jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hardware infrastructure support technician in the United States is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.88 per hour, depending on experience, location, and employer.

What are popular job titles related to Hardware Infrastructure Support Technician jobs?

For Hardware Infrastructure Support Technician jobs, the most frequently searched job titles are:

IT Support Associate

Pittsburgh, PA • On-site

cyberThink, Inc.
Recruiting and Staffing Services • 201 - 500 employees
Learn more about cyberThink, Inc.external

$20 - $27.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

Duties:

The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person s primary responsibilities include On-Boarding, Off-Boarding, resolving internal user problems, and ensuring the correct operation of personal computers. This person will maintain proper documentation of all equipment and procedures and log all work within the company s incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support Client business operations.

What You Will do:

  • Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
  • Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
  • Image, configure, and deploy Windows 10 workstations.
  • Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
  • Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
  • Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
  • Work to meet all Service Level Agreements (SLAs) for production systems.
  • Assist the extended IT Infrastructure Team as needed.

Skills:

What We Need From You:

  • Associate 0 to 2 years supporting IT Infrastructure functions
  • Windows 10 workstations, printers, and basic networking.
  • Healthcare IT Infrastructure and HIPAA compliance experience a plus.
  • Solid understanding of desktop systems and OTS applications.
  • Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
  • Support of Apple Macs and mobile devices in a corporate environment is a plus.
  • Excellent customer service skills.
  • Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
  • Excellent knowledge of Windows 10, Active Directory, Group Policy, DNS, and DHCP.
  • Good knowledge of cloud-based infrastructure support tools and technology.
  • Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.

Education:

  • Bachelor s degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred.

Languages:

English

Read

Write

Speak

Certifications & Licenses:

A+

MCSA

Net+

Skills:

Required

IT INFRASTRUCTURE SUPPORT

WINDOWS 10

PRINTERS

BASIC NETWORKING

DESKTOP SYSTEMS

Additional

ORGANIZATION

MULTI-TASKING

HIPAA COMPLIANCE

SUPPORT OF APPLE MACS

OFF-THE-SHELF APPLICATIONS

HARDWARE TROUBLESHOOTING

DELL LAPTOPS

LENOVO LAPTOPS

PERIPHERAL EQUIPMENT

ACTIVE DIRECTORY

GROUP POLICY

DNS

DHCP

CLOUD-BASED INFRASTRUCTURE SUPPORT TOOLS

CUSTOMER SERVICE

TROUBLESHOOTING

TIER 1 IT ISSUE RESOLUTION

TIER 2 IT ISSUE RESOLUTION

WRITTEN COMMUNICATION

VERBAL COMMUNICATION

ATTENTION TO DETAIL

CALM UNDER PRESSURE

HEALTHCARE IT INFRASTRUCTURE

SUPPORT OF MOBILE DEVICES IN A CORPORATE ENVIRONMENT

Minimum Degree Required:

Bachelor's Degree

Apply