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Hardware Department Associate Jobs in Arizona (NOW HIRING)

Service Department Associate

Sun City West, AZ · On-site

$14.25 - $19/hr

... Department Associate will assist customers with items that require assistance in assembly or ... Provide a positive representation of Big K Ace Hardware. Proactively assist customers in solving ...

... Department Associate will assist customers with items that require assistance in assembly or ... Provide a positive representation of Big K Ace Hardware. * Proactively assist customers in solving ...

Join Ace Hardware as a Highly Skilled Lead Associate! Are you looking for a fun and dynamic work ... Knowledge of various departments is a plus * Willingness to learn about our products and services

Lead Associate

Buckeye, AZ · On-site

$18 - $24/hr

Join Ace Hardware as a Highly Skilled Lead Associate! Are you looking for a fun and dynamic work ... Knowledge of various departments is a plus * Willingness to learn about our products and services

Department Supervisor

Flagstaff, AZ · On-site

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Flagstaff, AZ · On-site

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Tucson, AZ · On-site

$19.50 - $21.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Prescott Valley, AZ · On-site

$20 - $22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Bullhead City, AZ · On-site

$18.50 - $20.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Tempe, AZ · On-site

$19.75 - $22/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Phoenix, AZ · On-site

$20.25 - $22.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Scottsdale, AZ · On-site

$20.75 - $23.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Lake Havasu City, AZ

$19.50 - $21.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

San Tan Valley, AZ

$20 - $22.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Surprise, AZ · On-site

$20 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Cottonwood, AZ · On-site

$19.25 - $21.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Show Low, AZ · On-site

$19.50 - $21.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Cottonwood, AZ · On-site

$19.25 - $21.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Mesa, AZ · On-site

$20.25 - $22.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Phoenix, AZ · On-site

$20.25 - $22.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

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Hardware Department Associate information

What is the difference between Hardware Department Associate vs Hardware Technician?

AspectHardware Department AssociateHardware Technician
Required CredentialsHigh school diploma or equivalent; some certifications may be preferredTechnical certifications (e.g., CompTIA A+), relevant training
Work EnvironmentRetail stores, warehouses, or distribution centersRepair shops, IT departments, or service centers
Employer & Industry UsageElectronics retailers, warehouses, and supply chain companiesIT companies, hardware repair services, and tech support
Common Search & Comparison IntentUnderstanding entry-level hardware roles in retail or distributionTechnical repair and troubleshooting of hardware devices

The main difference is that a Hardware Department Associate typically works in retail or distribution environments focusing on customer service and inventory management, while a Hardware Technician performs technical repairs and troubleshooting of hardware devices. Both roles require some technical knowledge, but the Technician role usually demands more specialized certifications and hands-on technical skills.

What is a hardware department associate?

Hardware Department Associates are retail employees who work in the hardware section of a store, such as a home improvement or hardware retailer. Their primary duties include assisting customers in finding products, providing information about tools and materials, restocking shelves, and maintaining the cleanliness and organization of the department. They may also help with inventory management and occasionally operate cash registers. Good communication skills and a basic knowledge of hardware products are essential for this role.

What are some common challenges faced by hardware department associates, and how can they be managed effectively?

Hardware Department Associates often face challenges such as keeping up with a wide variety of product knowledge, managing inventory, and assisting customers with diverse and sometimes complex needs. Staying updated on the latest tools and materials, as well as regularly reviewing product information, can help associates provide accurate recommendations. Effective time management and maintaining clear communication with team members are also essential for staying organized and delivering excellent customer service, especially during busy periods.

What are the key skills and qualifications needed to thrive as a hardware department associate?

To thrive as a Hardware Department Associate, you need strong product knowledge, basic math skills, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) terminals, and barcode scanners is typically required. Excellent communication, problem-solving, and teamwork are essential soft skills for assisting customers and collaborating with colleagues. These abilities ensure efficient operations, accurate transactions, and a positive customer experience in a fast-paced retail environment.
What are popular job titles related to Hardware Department Associate jobs in Arizona? For Hardware Department Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Hardware Department Associate jobs in Arizona look for? The top searched job categories for Hardware Department Associate jobs in Arizona are:
What cities in Arizona are hiring for Hardware Department Associate jobs? Cities in Arizona with the most Hardware Department Associate job openings:
Infographic showing various Hardware Department Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Service Department Associate

Ace Hardware

Sun City West, AZ • On-site

$14.25 - $19/hr

Full-time

Re-posted 10 days ago


Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Based on 1,476 frontline employees who took The Breakroom Quiz

36th of 51 rated home improvement retailers


Job description

We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are:

10050 W Bell Road Sun City, AZ

13850 W Camino Del Sol Sun City West, AZ

17026 W Bell Road Surprise, AZ

13724 W Waddell Road Surprise, AZ

General Summary

The Service Department Associate will assist customers with items that require assistance in assembly or completion.

They will also assist in the stocking of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.

Service Department:

Duplicate customer keys

Repair and build window screens

Write up work orders for window screen orders

Rekey customer locks

Cut glass

Sharpen customer items such as knives, shears, etc.

Cut and program customer vehicle keys

Complete other household item repairs for customers

Customer Service:

Provide a positive representation of Big K Ace Hardware.

Proactively assist customers in solving problems.

Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

Possess a friendly outgoing demeanor; work well with customers as well as associates.

Ensure all pages and calls are answered promptly, courteously and effectively.

Forward any customer complaint that cannot be handled to a member of management.

Possess strong product knowledge and knowledge of store layout and location of products.

Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

Assist in creating a positive, professional and safe work environment.

Assist with stocking of merchandise throughout the store.

Assist with maintaining back stock levels.

Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.

Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.

Assist with merchandise resets through the store.

Provide assistance to Management, i.e. price changes, special orders.

Ensure signage is current throughout the store.

Participate in store meetings.

Be professional in appearance and actions.

Perform all other duties as assigned.

Qualifications:

Ability to perform and understand basic mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions in order to complete service billing tickets for check out.

Requirements:

A friendly, helpful attitude, ability to work with people. A willingness to learn product features and applications to better help our customers solve their home repair problems.

Experience:

Retail or Hardware knowledge preferred, but not necessary.

Physical Demands:

Standing, walking, lifting (up to 40 lbs)

Only full-time positions are eligible for insurance benefits.

About Big K Ace Hardware:
Our business was established in 1996 and we have since grown into four unique locations. We are locally owned and operated, you can find our whole family working in our stores. We specialize in hard-to-find products and products specific to our communities. Our team is full of experts, from plumbing to electrical to gardening and more.

Education:no requirementsEmployment Type: FULL_TIME

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US