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Hardware Associate Jobs in Ursa, IL (NOW HIRING)

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Hardware Associate information

See Ursa, IL salary details

$26.7K

$139.8K

$307.5K

How much do hardware associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hardware associate in Ursa, IL is $139,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $210,400.00 per year, depending on experience, location, and employer.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What cities near Ursa, IL are hiring for Hardware Associate jobs?

Cities near Ursa, IL with the most Hardware Associate job openings:

Hardware Associate jobs near you

Hearing Ambassador (Patient Care Coordinator)

NationsBenefits, LLC

Quincy, IL • On-site

$17.50 - $23/hr

Full-time

Medical

Re-posted 12 days ago

Key responsibilities

  • Assist the licensed dispenser in engaging customers, supporting hearing health needs, and educating individuals about hearing wellness.

  • Complete 30-50 outbound calls daily to prospective and existing customers to schedule appointments and promote products.

  • Support growth by promoting and selling non-hearing aid products, and assist in community outreach and event promotion.

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

318th of 500 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Role:

The Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.

Location: On-Site, Sam's Club Hearing Aid Center. Quincy, IL. 

Responsibilities:

  • Have a working knowledge of all Hearing Aid Center (HAC) products and services
  • Set the stage for full test, and full boat purchase when interacting with Members
  • Complete 30-50 outbound calls daily to prospective and/or existing customers
  • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
  • Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss
  • A 50% increase in non-hearing aid product sales is expected
  • Learn and use the handheld screener (when able per state regulations) and use as intercepting tool to get qualified leads
  • Assist, when necessary, calling past tested Members, with or without sales, and medical referrals to schedule return visits
  • Promote the HAC during Sam's club events, Hearing Aid Center events, and possibly outside marketing events
  • Will be based in HAC but will spend 95% of the time walking/working the club, intercepting, and setting tests

Requirements:

  • High school diploma or equivalent
  • Strong customer service, sales, or retail experience
  • Experience working with PC hardware and software including general computer and Internet knowledge
  • Excellent oral and written communication skills, organizational, problem-solving/troubleshooting skills, and presentation skills
  • Previous experience with patient/customer appointment scheduling
  • Proficiency with basic computer systems and scheduling software.

NationsBenefits is an Equal Opportunity Employer.


What NationsBenefits employees say

Pay

Benefits

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