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Hardware Associate Jobs in Springfield, VA (NOW HIRING)

LCG, Inc.

AV Technician, Associate

Bethesda, MD

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware ...

LCG, Inc.

AV Technician, Associate

Bethesda, MD

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware ...

LCG Inc

AV Technician, Associate

Bethesda, MD · On-site

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware ...

AST SpaceMobile

Associate AOCS Engineer

Lanham, MD · On-site

Position Overview We are seeking a motivated and detail-oriented Associate AOCS Engineer to support ... This role will contribute to software and hardware initiatives, assist with system validation ...

SAIC

Technical Services Associate

Chantilly, VA

$40K - $80K/yr

... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Participate in handling AV and VTC installations as well as hardware upgrades. Qualifications ...

Savers Value Village

Warehouse Associate

Hyattsville, MD · On-site

$16.85 - $17.46/hr

Warehouse Associate Pay Range: Our starting pay ranges from $16.85 to $17.46 depending on job duty ... Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply ...

Savers/Value Village

Warehouse Associate

Hyattsville, MD

$16.85 - $17.46/hr

Warehouse Associate Pay Range: Our starting pay ranges from $16.85 to $17.46 depending on job duty ... Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply ...

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Showing results 41-60

All JobsHardware Associate JobsHardware Associate Jobs in Springfield, VA

Hardware Associate information

See Springfield, VA salary details

$28.2K

$147.5K

$324.3K

How much do hardware associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for hardware associate in Springfield, VA is $147,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $222,000.00 per year, depending on experience, location, and employer.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What cities near Springfield, VA are hiring for Hardware Associate jobs?

Cities near Springfield, VA with the most Hardware Associate job openings:

Hardware Associate jobs near you

AV Technician, Associate

LCG, Inc.

Bethesda, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Operate, configure, maintain, and troubleshoot enterprise conference room and collaboration technologies across multiple NIH facilities.

  • Support integrated AV environments and hybrid meetings, including setup, troubleshooting, and real-time technical support.

  • Provide technical support for Microsoft 365 collaboration environments and assist users with meeting scheduling, conferencing setup, and permissions.

Job description


Job Title: AV Technician, Associate 

Location: Bethesda (On-site with occasional after-hours support)

Clearance: Public Trust 

Onsite: 5 Days 

Sponsorship: No sponsorship will be provided now or in the future. 

Position Overview: We are seeking a highly skilled and customer-focused Audio Visual (AV) Technician, Associate to support conference room technologies, hybrid meeting environments, and enterprise collaboration tools for a federal healthcare/research organization. The AV Technician, Associate will provide operational support, troubleshooting, installation, maintenance, and it helpdesk support, end-user training for audio/video conferencing systems across multiple facilities.

This role is critical in ensuring seamless support for executive meetings, virtual collaboration, conference room technology, and enterprise communication platforms in a fast-paced IT support environment.

Key Responsibilities

Audio Visual & Conference Room Support

  • Operate, configure, maintain, and troubleshoot enterprise conference room and collaboration technologies across multiple NIH facilities.
  • Support integrated AV environments including:
    • Polycom / BOSE conferencing systems
    • Meeting Owl conferencing devices
    • ClickShare wireless presentation and conferencing systems
    • Digital projectors and presentation systems
    • Integrated microphones, speakers, cameras, and control panels
    • HDMI/USB-based room connectivity solutions
  • Provide operational support for hybrid meetings (virtual and onsite) utilizing:
    • Microsoft Teams
    • Zoom
  • Configure and troubleshoot conference room peripherals including:
  • Wireless presentation devices
  • USB conferencing bridges
    • Audio DSPs
    • Network-connected AV devices
    • Video switching and signal distribution equipment
  • Support executive-level meetings, webinars, town halls, scientific reviews, and special events requiring high-availability AV operations.
  • Perform conference room readiness checks prior to meetings including:
      • Audio/video functionality validation
      • Connectivity verification
      • Firmware/software updates
      • Peripheral testing
      • Presentation support
  • Provide real-time technical support during live meetings and rapidly resolve audio, video, latency, echo, camera, display, and connectivity issues.
  • Coordinate with NIH Conference Services, networking teams, facilities personnel, and stakeholders to ensure successful meeting execution.
  • Maintain and support conference room scheduling and collaboration integrations tied to Microsoft 365 and Outlook calendaring services.
  • Perform preventative maintenance and lifecycle support for AV equipment including patching, firmware upgrades, hardware replacements, cable management, and equipment refresh initiatives.
  • Recommend modernization strategies and technology improvements for conference room and collaboration environments.
Collaboration & Microsoft 365 Support
  • Provide technical support for Microsoft 365 collaboration environments including:
    • Microsoft Teams Rooms
    • Outlook calendaring integration
    • SharePoint collaboration access
    • OneDrive collaboration support
  • Assist users with meeting scheduling, conferencing setup, guest access, and screen sharing capabilities.
  • Support interoperability between conferencing platforms and enterprise collaboration systems.
  • Troubleshoot identity/authentication issues impacting conferencing services and meeting participation.
  • Assist with user access and permissions for collaboration platforms as directed by leadership.
Customer Service & End User Training
  • Deliver high-quality customer service and white-glove executive support for leadership meetings and mission-critical events.
  • Train end users on proper operation of AV equipment, hybrid meeting procedures, and collaboration technologies.
  • Develop and maintain user documentation, quick reference guides, SOPs, and training materials.
  • Conduct one-on-one and group training sessions related to conferencing technologies and collaboration tools.
  • Provide proactive communication and follow-up regarding support tickets, outages, and meeting support activities.
  • Respond to escalations and customer issues within established Service Level Agreements (SLAs).
  • Maintain professionalism and composure while supporting high-visibility meetings and time-sensitive events.
Operations, Compliance & After-Hours Support
  • Provide occasional after-hours and weekend support for:
    • Executive meetings
    • Maintenance windows
    • Technology deployments
    • Emergency troubleshooting
    • System outages
  • Follow organizational IT security, change management, and operational procedures.
  • Support compliance with NIH IT security policies and operational standards.
  • Participate in continuity of operations (COOP) and disaster recovery support activities as required.
  • Assist in maintaining operational readiness of mission-critical AV and collaboration systems.
  • Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware and conference room technologies.
Required Qualifications
  • Bachelor’s degree in Information Technology, Communications, Audio Visual Technology, or related field (or equivalent experience).
  • 5+ years of experience supporting enterprise AV/conference room technologies.
  • 3+ years of experience with Helpdesk (preferred) 
  • Hands-on experience with:
    • Microsoft Teams Rooms
    • Zoom Rooms
    • Polycom/BOSE systems
    • Meeting Owl devices
    • Digital displays/projectors
  • Strong troubleshooting skills for audio/video, network connectivity, and collaboration tools.
  • Experience supporting hybrid meeting environments.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with ability to support executive leadership.
  • Ability to work occasional evenings, weekends, or after-hours support as required
Preferred Qualifications
  • NIH experience a strong plus. 
  • CTS (Certified Technology Specialist) certification preferred.
  • Experience in federal or healthcare environments.
  • ServiceNow experience. 
  • Familiarity with ITIL/ServiceNow ticketing systems.
  • Knowledge of networking fundamentals and AV integration best practices.
  • Experience supporting Microsoft 365 collaboration environments.
 

Compensation and Benefits  

The projected compensation range for this position is $58,000 to $66,000 per year benchmarked in the Washington, D.C. metropolitan area.  Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.  

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.  

Devoted to Fair and Inclusive Practices  

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.  

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.  

Securing Your Data  

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.  

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.