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Hampton Inn Jobs in Oak Ridge, TN (NOW HIRING)

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

Objectives of the Role: * Maintain consistent communication with managers, staff, and vendors to ensure smooth and efficient operations. * Develop, implement, and maintain quality assurance protocols ...

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

Objectives of the Role: * Maintain consistent communication with managers, staff, and vendors to ensure smooth and efficient operations. * Develop, implement, and maintain quality assurance protocols ...

Hampton Inn Knoxville/East, TN

Houseperson

Knoxville, TN

$13.75 - $17/hr

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee ...

Hampton Inn Knoxville/East, TN

Houseperson

Knoxville, TN

$12.25 - $14.75/hr

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee ...

Hampton Inn Knoxville/East, TN

Laundry Attendant

Knoxville, TN · On-site

$11.25 - $13.75/hr

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee ...

Hampton Inn Knoxville/East, TN

Houseperson

Knoxville, TN · On-site

$12.25 - $14.75/hr

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee ...

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Hampton Inn information

See Oak Ridge, TN salary details

$7

$14

$18

How much do hampton inn jobs pay per hour?

As of May 28, 2026, the average hourly pay for hampton inn in Oak Ridge, TN is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hampton Inn Front Desk Agent, and why are they important?

To thrive as a Hampton Inn Front Desk Agent, you need strong customer service skills, attention to detail, and ideally a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and a friendly attitude help agents create positive guest experiences. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and repeat business.

What does a typical workday look like for a front desk associate at Hampton Inn?

As a front desk associate at Hampton Inn, your day typically involves greeting guests, checking them in and out, handling reservations, and addressing any guest concerns or requests. You’ll frequently collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and any issues are promptly resolved. Multitasking and maintaining a positive attitude during busy check-in/check-out periods are common challenges. The environment is team-oriented and fast-paced, with opportunities to learn about hotel operations and advance into supervisory roles.

What are Hampton Inn employees responsible for?

Hampton Inn employees are responsible for providing excellent guest service, ensuring rooms and public areas are clean and comfortable, and assisting guests with check-in, check-out, and other needs. Their duties may include front desk operations, housekeeping, maintenance, and preparing breakfast for guests. Employees are expected to maintain the brand’s standards of hospitality and safety, and to create a welcoming environment for all visitors.

What is the difference between Hampton Inn vs Front Desk Agent?

AspectHampton InnFront Desk Agent
Primary RoleHospitality service provider at a hotelCustomer service and check-in/out duties at a hotel
Required CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service environment
Industry UsageHotel chain operationsHotel industry, customer service roles

The comparison between Hampton Inn and Front Desk Agent shows that Hampton Inn is a hotel chain, while a Front Desk Agent is a specific role within hotels like Hampton Inn. Front Desk Agents perform customer service, check-in/out duties, and require similar credentials. Understanding this distinction helps job seekers identify whether they are exploring hotel employment opportunities or specific job roles within hotel chains.

What cities near Oak Ridge, TN are hiring for Hampton Inn jobs? Cities near Oak Ridge, TN with the most Hampton Inn job openings:
Infographic showing various Hampton Inn job openings in Oak Ridge, TN as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,217 per year, or $14.5 per hour.

Hotel Operation Manager

Hampton Inn Alcoa

Alcoa, TN • On-site

Full-time

Posted 3 days ago

Job description

Objectives of the Role:

  • Maintain consistent communication with managers, staff, and vendors to ensure smooth and efficient operations.
  • Develop, implement, and maintain quality assurance protocols to uphold high service standards.
  • Enhance internal capacity by improving existing processes and procedures to increase efficiency.
  • Ensure operational activities are completed on time and within budget.
  • Track staffing needs and manage hiring processes to ensure appropriate staffing levels.
  • Oversee the accounts payable and receivable departments to ensure timely and accurate financial reporting.

Key Responsibilities:

  • Oversee and coordinate the daily operations of the hotel, ensuring a seamless and memorable guest experience.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality across all departments.
  • Collaborate with department heads (Front Desk, Housekeeping, Food & Beverage, Maintenance etc.) to streamline workflows and improve operational performance.
  • Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements.
  • Manage hotel budgets, controlling expenses while maximizing revenue opportunities.
  • Lead, train, and motivate a diverse team to ensure exceptional service and adherence to brand standards.
  • Ensure strict compliance with health, safety, and sanitation regulations through regular inspections and audits.
  • Build and maintain strong relationships with vendors, suppliers, and local businesses to support hotel operations.
  • Address guest concerns and complaints promptly and professionally, ensuring resolutions are handled efficiently.
  • Stay up-to-date with industry trends and best practices to drive continuous operational improvement.

Required Skills & Qualifications:

  • 5+ years of proven success in an operations management role, preferably within the hospitality industry.
  • Strong skills in budget development, financial oversight, and cost management.
  • Excellent ability to delegate tasks while maintaining overall control and ensuring high service standards.
  • Proficiency in conflict resolution and business negotiations.
  • Knowledge of business productivity software and the ability to quickly learn new tools and systems.

Preferred Skills & Qualifications:

  • Bachelor’s degree (or equivalent) in Operations Management, Business Administration, or a related field.
  • Familiarity with management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll.
  • Strong IT skills, including database management and reporting.
  • Extensive experience in financial and account reporting, with an emphasis on budgeting and forecasting.

Working Conditions:

  • Full-time position with flexibility required, including evenings, weekends, and holidays as needed.
  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and advancement within the company.

Job Types: Full-time, Part-time