Hampton Inn Jobs in Norfolk, VA (NOW HIRING)

Located along the scenic Virginia Beach boardwalk, the Hampton Inn Virginia Beach-Oceanfront South offers a refreshed oceanfront experience following a full renovation in 2024. Situated at 1011 Atlantic Avenue, the hotel is steps from local attractions, shopping, and dining, and just nine blocks from the Virginia Beach Convention Center. The property features 141 oceanfront guest rooms and suites, each with private balconies overlooking the sweeping Atlantic coastline and the iconic Virginia Beach Fishing Pier. Guests enjoy a variety of amenities including Hampton's Daily Hot Breakfast®, complimentary parking, free WiFi, an indoor heated pool, an onsite restaurant, and comfortable Hampton Beds® in every room. With 1,791 square feet of meeting and event space, the hotel also provides an inviting setting for meetings, events, and gatherings.
The Hampton Inn Virginia Beach-Oceanfront South is part of the Harrison Group, a third-generation family business that has been owned and operated in Ocean City, Maryland since 1951. The Harrison Group operates seventeen hotels and ten restaurants and cafes across Ocean City, Maryland; Virginia Beach, Virginia; Corolla, North Carolina; and Jacksonville Beach, Florida. The company is committed to continually enhancing its properties through ongoing renovations and improvements while delivering exceptional guest experiences and hospitality across all locations.
Job Title: Maintenance Engineer Location: Hampton Inn Virginia Beach - Oceanfront South
Reports to: Chief Engineer
Basic Purpose:
The Maintenance Engineer is responsible for performing routine maintenance, repairs, and inspections to ensure the safe, efficient, and reliable operation of hotel facilities, equipment, and systems. This role supports the engineering team in maintaining guest rooms, public areas, and back-of-house spaces to ensure a comfortable and well-maintained environment for guests and employees. The Maintenance Engineer plays a key role in preventative maintenance programs, responding to work orders, and assisting with property improvements while maintaining compliance with safety and operational standards.
Essential Functions:
1. Respond promptly and effectively to maintenance requests from guests, staff, and management.
2. Maintain mechanical rooms and equipment areas in a clean, organized, and safe condition.
3. Perform daily inspections of public areas and facilities to identify and address maintenance concerns.
4. Conduct repairs and maintenance for guest rooms, public areas, and administrative offices.
5. Assist in implementing and maintaining preventative maintenance programs for hotel equipment and facilities.
6. Maintain accurate records of maintenance activities, inspections, and preventative maintenance tasks.
7. Ensure maintenance projects are completed efficiently and in accordance with company standards and specifications.
8. Collaborate with front office and housekeeping teams to address maintenance issues that impact guest experience.
9. Complete required reports, work orders, and documentation in accordance with company procedures.
10. Assist with renovation, remodeling, and construction projects as needed.
11. Maintain compliance with safety regulations, company policies, and applicable building codes.
12. Perform other duties as assigned.
Education:
High school diploma or equivalent required; vocational or technical training in mechanical, electrical, plumbing, HVAC, or related field preferred.
Experience:
1. Two to five years of practical experience in building maintenance, facilities management, or a related engineering field preferred.
2. Experience with hotel or hospitality maintenance operations strongly preferred.
3. Knowledge of preventative maintenance programs and building systems operations.
4. Experience troubleshooting mechanical, electrical, plumbing, or HVAC systems.
Skills & Abilities:
1. Strong communication and organizational skills.
2. Ability to manage multiple maintenance tasks in a fast-paced environment.
3. Knowledge of preventative maintenance systems and energy management programs.
4. Strong troubleshooting and problem-solving abilities.
5. Ability to interact with guests and team members professionally and courteously.
6. Ability to remain calm and effective when responding to urgent maintenance issues or emergencies.
7. Ability to work flexible schedules, including evenings, weekends, holidays, and emergency call situations.
8. Commitment to safety, operational excellence, and maintaining property standards.
No. of Employees Supervised:
None
Travel Required:
Minimal travel required; occasional travel may occur for training or support of property projects.
Hours Required:
This position requires a flexible schedule based on operational needs. Hours may include evenings, weekends, holidays, and emergency response situations.
Physical Requirements:
This role requires frequent standing, walking, bending, kneeling, climbing, and lifting. Must be able to lift and carry up to 50 pounds and safely operate tools and maintenance equipment. The position also requires manual dexterity and the ability to work in a variety of maintenance environments throughout the property.
Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply