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Hamilton Relay Services Jobs (NOW HIRING)

Xavier University

Part Time Dispatcher

Cincinnati, OH · On-site

Relay situational information to the responders. Duties and Responsibilities : * Answer, evaluate ... RCIC maintains a data communications network which links all Hamilton County law enforcement ...

Td

Banking Associate - Golden Crest (30 hrs)

Hamilton, NJ · On-site

$22 - $27.75/hr

Hamilton Twp., New Jersey, United States of America Hours: 30 Pay Details: $22.00 - $27.75 USD TD ... Services the customer, on both the teller line and platform as needed, with the ability to service ...

Mission Hospital

CT Technologist PRN

Lake City, FL

Comprehensive medical coverage that covers many common services at no cost or for a low copay ... For over 60 years, we have served Columbia, Hamilton, and Suwannee counties and surrounding ...

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Hamilton Relay Services information

What are Hamilton Relay Services?

Hamilton Relay Services are a set of communication services that enable people who are deaf, hard of hearing, deaf-blind, or have difficulty speaking to communicate over the telephone. These services include relay calls with the help of a specially trained operator, captioned telephone services, and video relay services. Hamilton Relay acts as a bridge between people who use text telephones (TTY), voice, or other assistive devices and those on standard telephones. Their goal is to make telephone communication accessible and effective for everyone, regardless of hearing or speech ability.

What is the difference between Hamilton Relay Services vs Customer Service Representative?

AspectHamilton Relay ServicesCustomer Service Representative
Required CredentialsCommunication skills, familiarity with relay technology, sometimes certification in relay servicesCommunication skills, customer service training, sometimes certification in specific industries
Work EnvironmentCall centers, remote or on-site, serving individuals with hearing or speech disabilitiesOffice or call center, assisting customers across various industries
Employer & Industry UsageTelecommunications, government agencies, relay service providersRetail, finance, healthcare, and other sectors

Hamilton Relay Services primarily focus on providing communication assistance for individuals with hearing or speech disabilities, often within telecommunications or government settings. Customer Service Representatives handle a broader range of customer interactions across multiple industries. While both roles require strong communication skills, Hamilton Relay Services specialists specialize in relay technology and accessibility, whereas Customer Service Representatives focus on general customer support.

What are the key skills and qualifications needed to thrive as a Hamilton Relay Services Communication Assistant, and why are they important?

To thrive as a Hamilton Relay Services Communication Assistant, you generally need excellent listening skills, a clear speaking voice, accurate typing abilities, and at least a high school diploma. Familiarity with telecommunications relay service (TRS) systems, specialized call center software, and FCC regulations is often required. Strong customer service orientation, patience, and the ability to maintain confidentiality help you excel in this role. These skills ensure clear, confidential, and effective communication between individuals who are deaf, hard of hearing, or have speech disabilities and the hearing community.

What are some common challenges faced by professionals working at Hamilton Relay Services, and how can they be addressed?

Professionals at Hamilton Relay Services often encounter the challenge of accurately relaying conversations in real time, which requires strong listening skills, quick thinking, and attention to detail. Additionally, handling sensitive or confidential information with professionalism is crucial. To address these challenges, team members undergo comprehensive training, receive ongoing support, and have access to resources to help manage stress and maintain high service quality. Collaboration with supervisors and colleagues is encouraged to share best practices and troubleshoot difficult scenarios.
Infographic showing various Hamilton Relay Services job openings in the United States as of June 2026, with employment types broken down into 63% Full Time, 32% Part Time, and 5% Nights. Highlights an 100% In-person job distribution.
T&D Commissioning Manager - Grid

T&D Commissioning Manager - Grid

Sargent & Lundy

Hamilton, NJ • On-site

$134K - $205K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

This is a field assignment based near Hamilton, NJ. The location of the assignment can vary depending on the job and/or client. Candidates must be willing to travel to field assignments. 

Primary Responsibilities:

  • Oversee commissioning activities for substation projects, ensuring compliance with engineering and operational standards.
  • Provide engineering oversight, including reviewing designs, troubleshooting issues, and coordinating with teams.
  • Manage system testing, verification, and energization to ensure safe and reliable operation.
  • Work closely with construction, engineering, and operations teams to drive project completion.
  • Ensure adherence to safety protocols, project schedules, and utility standards.
  • Experience in commissioning, protection and controls, and high-voltage equipment.
  • Oversight of project specific testing activities including assisting with isolation plans and with flagging and barriers
  • Challenge and validate design approaches
  • Identify and correct errors and deficiencies
  • Provide interface between testing contractors/subcontractors and client
  • Review/Create project specific testing and commissioning plans and energization plans
  • Review/Create project specific site work plans
  • Review of test data to client standards and review of in-service test data (angles/load flow verification)
  • Monitor relay testing and review of relay settings
  • Monitor functional testing in accordance with the three-line current and potential and schematic diagrams
  • Monitor and review of testing of SCADA and communication systems
  • Troubleshoot issues that arise during testing activities

We do not sponsor employees for work authorization in the U.S. for this position.

Essential skills and experience:

  • Bachelor's degree in Electrical Engineering, or equivalent experience
  • 15 or more years of experience in construction & commissioning at high voltage substations
  • Familiarity with microprocessor protection relays used in electric utility substations. Should have a knowledge of relays from ABB, AREVA, Siemens, SEL, etc.
  • Ability to read and understand AC and DC Schematic Diagrams and Wiring Diagrams for electric utility substations. This includes schematics and wiring diagrams for protection, transformer protection, bus differential protection, breaker failure protection, etc.
  • Proficiency with MS Office applications
  • Excellent written and verbal communication skills

Value but not required skills and experience:

  • Professional Engineering (PE) license
  • Project Managment Professional (PMP)

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

Health & WellnessFinancial BenefitsWork-Life Balance
  • Health Plans: Medical, Dental, Vision
  • Life & Accident Insurance
  • Disability Coverage
  • Employee Assistance Program (EAP)
  • Back-Up Daycare
  • FSA & HSA
  • 401(k)
  • Pre-Tax Commuter Account
  • Merit Scholarship Program
  • Employee Discount Program
  • Corporate Charitable Giving Program
  • Tuition Assistance
  • First Professional Licensure Bonus
  • Employee Referral Bonus
  • Paid Annual Personal/Sick Time (PST)
  • Paid Vacation
  • Paid Holidays
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Flexible Work Arrangements

$134,546 - $205,557
Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.

Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

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About Sargent & Lundy

Sourced by ZipRecruiter

Sargent & Lundy is one of the most experienced full-service architect-engineering firms in the world. Founded in 1891, the firm is a global leader in power and energy with expertise in grid modernization, renewable energy, energy storage, nuclear power, and fossil fuels. Sargent & Lundy delivers comprehensive project services--from consulting, design and implementation to construction management, commissioning and operations/maintenance--with an emphasis on quality and safety. The firm serves public and private sector clients in the power and energy, gas distribution, industrial, and government sectors.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1891

Social media

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