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Guide Jobs in Phoenix, AZ (NOW HIRING)

City of Scottsdale, AZ

Pro Tem Judge

Scottsdale, AZ · On-site

$83.39/hr

Salary: $83.39 Hourly Location : City Court - 3700 N 75th St, Scottsdale, AZ Job Type: Full-Time Regular Job Number: FY2627-00112 Division: City Court Department: Court Opening Date: 08/03/2026 ...

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All JobsGuide JobsGuide Jobs in Phoenix, AZ

Guide information

See Phoenix, AZ salary details

$7

$17

$29

How much do guide jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for guide in Phoenix, AZ is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $21.01 per hour, depending on experience, location, and employer.

What is a guide?

Guides are professionals who lead individuals or groups on tours or excursions, providing information, interpretation, and assistance about specific locations, attractions, or activities. They are knowledgeable about the history, culture, and natural features of the places they cover, helping visitors have an engaging and educational experience. Guides may work in a variety of settings, such as museums, historical sites, outdoor adventure companies, or travel agencies.

What are the key skills and qualifications needed to thrive as a guide, and why are they important?

To thrive as a Guide, you need in-depth knowledge of local history, geography, and culture, often supported by relevant certifications or training in guiding or tourism. Familiarity with navigation tools, booking systems, and languages commonly used by tourists is highly beneficial. Exceptional communication, interpersonal skills, and adaptability help Guides engage diverse audiences and handle unexpected situations. These skills ensure informative, safe, and enjoyable experiences for clients, fostering positive reviews and repeat business.

What are some common challenges faced by guides when leading groups, and how can they be addressed?

Guides often encounter challenges such as managing diverse group dynamics, ensuring everyone's safety, and effectively communicating information to participants with varying levels of knowledge or interest. These challenges can be addressed by developing strong interpersonal skills, staying well-prepared with safety protocols, and adapting communication styles to suit the group. Successful Guides also remain flexible and responsive to unexpected situations, such as changes in weather or individual needs, ensuring a positive and informative experience for everyone involved.

What is the difference between Guide vs Tour Guide?

AspectGuideTour Guide
CredentialsVaries; often no formal certification requiredOften requires specific certifications or licenses
Work EnvironmentCan include outdoor, indoor, or virtual settings across various industriesPrimarily outdoor or indoor settings leading groups on tours
Industry UsageUsed broadly in education, training, and customer serviceSpecific to travel, tourism, and hospitality sectors
Common Search IntentGeneral guidance roles, educational or instructional contextsTravel, sightseeing, and tourism-related activities

While both guides and tour guides assist and lead others, guides have a broader role that can include educational, instructional, or customer service functions across various industries. Tour guides specifically focus on leading groups during travel or sightseeing activities within the tourism sector.

What are the most commonly searched types of Guide jobs in Phoenix, AZ?

The most popular types of Guide jobs in Phoenix, AZ are:

What are popular job titles related to Guide jobs in Phoenix, AZ?

For Guide jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Guide jobs in Phoenix, AZ look for?

The top searched job categories for Guide jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Guide jobs?

Cities near Phoenix, AZ with the most Guide job openings:

Guide jobs near you
Infographic showing various Guide job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

Lead Experience Guide (Lead Front Desk Associate)

The NOW Chandler

Chandler, AZ • On-site

$18 - $19/hr

Full-time

Re-posted 26 days ago

Job description

Benefits:
  • An environment where diversity is celebrated
  • A positive, empathetic, and supportive team and company
  • Team member discounts
  • Aesthetically inspiring work environment
  • Career growth opportunities
  • Competitive compensation + generous commissions

Schedule / Expected Work Hours:
  •  Ability to work flexible hours, including evenings, weekends, holidays

Job Summary
The Experience Guide Lead provides leadership and mentorship to the Experience Guide team while ensuring the facility runs seamlessly, serving as the acting manager in the absence of other management.     
 
Responsibilities 
  • Serve as a professional ambassador for The NOW brand, leading by example in sales and guest service.
  • Act as management in their absence by addressing guest service complaints and concerns.
  • Maintain excellent attendance and ensure accountability for transactional corrections and follow-up.
  • Assist in training new Experience Guides and provide shift coverage during absences.
  • Act as a liaison between Experience Guides and the Leadership team, sharing suggestions and concerns.
  • Collaborate with Leadership during regular meetings to drive improvements and support facility needs.
  • Attend and actively participate in all necessary staff training sessions and meetings.
  • Report to the Experience Guide Supervisor and General Manager or acting management.Work closely with team members to establish individual and team performance goals; monitor progress and adjust strategies to ensure alignment with company objectives.
  • Provide ongoing coaching and feedback to team members to help them develop their skills, achieve targets, and grow within their roles.
  • Lead by example in delivering exceptional guest service and driving sales performance. Foster a positive, high-energy environment that enhances the guest experience.
  • Effectively resolve guest concerns and complaints, turning potentially negative experiences into positive outcomes, ensuring guest satisfaction and loyalty.
  • Develop and manage efficient work schedules to ensure appropriate staffing levels, maintaining a balance between operational needs and team well-being.

Qualifications
  • Sales and service-related experience
  • Ability to be efficient and detail-oriented in a fast-paced environment. 
  • Key-holder and or lead/supervisory experience preferred
  • Must have enthusiasm and possess excellent guest service skills.
  • Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
  • Possesses problem-solving and troubleshooting skills.
  • Must be a team player.
 
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visitthenowmassage.com

Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.

 

Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
 AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.