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Guest Services Jobs in Remote, OR (NOW HIRING)

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

GUEST SERVICES TEAM MEMBER SUMMARY Guest Services Team Members will help lead the resort to the highest standards possible by working with the General Manager and Management Company to efficiently ...

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

GUEST SERVICES TEAM MEMBER SUMMARY Guest Services Team Members will help lead the resort to the highest standards possible by working with the General Manager and Management Company to efficiently ...

Hotel Millwright

Guest Service Representative

Gold Beach, OR · On-site

$13.50 - $16.50/hr

Guest Service Representative Welcome to Leisure Hotels and Resorts! Our employees build relationships based on respect, hard work, and having fun. We strive to do our best every day. Grit, grace, and ...

Pacific Reef

Guest Service Representative

Gold Beach, OR · On-site

$13.50 - $16.50/hr

Open Date 5/28/2025 Division Pacific Reef Hotel Category Room Department Position Guest Service Representative Description 1. Enter work place at scheduled time in uniform ready to begin work.

Pacific Reef

Guest Service Representative

Gold Beach, OR · On-site

$13.50 - $16.50/hr

Open Date 5/28/2025 Division Pacific Reef Hotel Category Room Department Position Guest Service Representative Description 1. Enter work place at scheduled time in uniform ready to begin work.

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Guest Services information

See Remote, OR salary details

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How much do guest services jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for guest services in Remote, OR is $14.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest services professional?

To thrive as a Guest Services professional, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and communication tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in meeting guest needs and resolving issues. These skills ensure a positive guest experience, foster repeat business, and maintain the reputation of the organization.

How does a guest services representative typically collaborate with other departments to enhance the guest experience?

Guest Services representatives work closely with multiple departments such as housekeeping, maintenance, and food and beverage to ensure guests' needs are met efficiently. For example, if a guest reports a room issue, the representative coordinates with housekeeping or maintenance to resolve it quickly. Good communication and teamwork are essential, as Guest Services often acts as the main point of contact between guests and internal teams. This collaborative environment helps deliver a seamless, positive experience for guests and often provides valuable learning opportunities for those interested in advancing their hospitality careers.

What is the difference between Guest Services vs Front Desk Agent?

AspectGuest ServicesFront Desk Agent
Primary RoleAssist guests with inquiries, reservations, and special requestsCheck-in/check-out guests, manage reservations, handle payments
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel management knowledge

Guest Services and Front Desk Agent roles both serve guests in hospitality settings, but Guest Services focuses more on personalized assistance and guest satisfaction, while Front Desk Agents handle check-in/check-out processes and reservations. Both roles require strong customer service skills and hospitality knowledge, often overlapping in work environment and credentials.

Is guest services a stressful job?

Guest services jobs can be stressful due to high customer interaction, managing complaints, and handling busy environments. Success often depends on strong communication skills, patience, and the ability to stay calm under pressure.
More about Guest Services jobs
Guest Services jobs near you
Infographic showing various Guest Services job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $30,076 per year, or $14.5 per hour.

Guest Services

CLOSED Bay Point Landing

Coos Bay, OR • On-site

$12.75 - $15.50/hr

Other

Re-posted 20 days ago

Job description

GUEST SERVICES TEAM MEMBER POSITION DESCRIPTION
HIRING NOW!!
GUEST SERVICES TEAM MEMBER SUMMARY
Guest Services Team Members will help lead the resort to the highest standards possible by working with the General Manager and Management Company to efficiently operate the Guest Services operations, including 'selling' the resort and its amenities, assisting guests with their needs, and otherwise supporting the overall resort operation. Through these efforts, Guest Services Team Members will help our resort to be recognized as one of the brightest, cleanest, friendliest, and most profitable RV resorts in our region.
Reporting: Guest Services Team Members will work with direct supervision of the General Manager and Guest Services Manager, as applicable.
DESIRED MINIMUM QUALIFICATIONS
A knack for providing excellent customer service with every interaction.
Passion for hospitality and the great outdoors.
Ability to work independently and get it done.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service- Must be able to lead and interact with customer/guests and team members in a positive, pleasant, helpful and professional manner at all times. Outstanding customer service is a primary focus of Management Company.
Process Reservations- Efficiently and professionally process guest reservations in an effort to maintain a high occupancy rate. Provide helpful and effective answers to guest questions as able.
Reporting- Must be able to maintain certain daily, weekly, and monthly reporting tasks, including end of day reconciliations, and submit reports to appropriate individuals as warranted.
All Other Tasks as Assigned- given the nature of our industry, it's not possible to list every duty that pertains to this position herein. All Team Members will be expected to complete other tasks as assigned by their Supervisor. See the Position Duties document for more specific task information pertaining to your position.
PROFESSIONAL CONDUCT
Must exercise professional courtesy in all dealings with Public or Staff, including but not limited to:
Communication- Professional demeanor in all manners of communication on telephone, text, park radios, or communication devices, e-mail, and notices provided to Guests and Staff.
Dialogue- Courteous and respectful dialogue with staff in team meetings or individual discussion. Respectful and constructive dialogue with Public and Guests, the resort in the highest regard at all times.
Profanity- Refrain from the use of profanity, racial or sexual inferences, or disparaging comments in the presence of Staff or Public.
Support- Dutiful implementation of all assignments given by Superiors, with no dissenting opinions voiced to Staff or Public.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is frequently required to stand, walk, bend down, listen, type, verbally communicate, lift and carry objects up to twenty pounds, reach above their heads, push equipment and sit for long periods of time.
AUTHORITY TO PURCHASE
Guest Services Team Members do not have an authority to purchase goods or services for the resort. Requests for supplies and other purchases should be submitted to the General Manager or Guest Services Manager, as applicable.
AT-WILL EMPLOYMENT
In accepting our offer of employment, you certify your understanding that your employment will be on an at-will basis, and that neither you nor the Company has entered into a contract regarding the terms or the duration of your employment. As an at-will employee, you will be free to terminate your employment with the Company at any time, with or without cause or advance notice. Likewise, the Company will have the right to reassign you, to change your compensation, or to terminate your employment at any time, with or without cause or advance notice.
GUEST SERVICES TEAM MEMBER POSITION - APPLY TODAY

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