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Guest Services Associate Jobs in Chelsea, AL (NOW HIRING)

European Wax Center

Guest Service Associate

Birmingham, AL · On-site

$12 - $14/hr

We deliver exceptional waxing services in a warm, vibrant, and positively energized space. Our team ... As a Guest Service Associate , you're the first smile our guests see and the positive energy that ...

European Wax Center

Guest Service Associate

Birmingham, AL · On-site

$12 - $14/hr

We deliver exceptional waxing services in a warm, vibrant, and positively energized space. Our team ... As a Guest Service Associate , you're the first smile our guests see and the positive energy that ...

European Wax Center

Guest Service Associate

Birmingham, AL · On-site

$12 - $14/hr

We deliver exceptional waxing services in a warm, vibrant, and positively energized space. Our team ... As a Guest Service Associate , you're the first smile our guests see and the positive energy that ...

Spare Time Entertainment

Guest Service Associate

Birmingham, AL · On-site

$13.75 - $16.75/hr

Answer guest inquiries over the phone and in-person; providing accurate information. * Inform guests of upcoming promotions, specials, and events. * Confidently operate the POS System making accurate ...

LBA Hospitality

Guest Service Representative

Birmingham, AL · On-site

$12.75 - $15.50/hr

PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ... Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

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All JobsGuest Services Associate JobsGuest Services Associate Jobs in Chelsea, AL

Guest Services Associate information

See Chelsea, AL salary details

$8

$14

$18

How much do guest services associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for guest services associate in Chelsea, AL is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $15.67 per hour, depending on experience, location, and employer.

What is a guest services associate?

Guest Services Associates are professionals who assist and support guests in various settings such as hotels, resorts, event venues, and attractions. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive guest experience. They often serve as the main point of contact and play a key role in ensuring guests feel welcome, comfortable, and satisfied during their visit.

What are the key skills and qualifications needed to thrive as a guest services associate?

To thrive as a Guest Services Associate, you need strong customer service skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and communication tools is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help create memorable guest experiences. These skills are essential for ensuring guest satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are some common challenges faced by guest services associates, and how can they be overcome?

Guest Services Associates often encounter challenging situations such as handling dissatisfied guests, managing high-traffic periods, and quickly resolving unexpected issues. Success in this role relies on maintaining a positive attitude, utilizing strong communication skills, and remaining adaptable under pressure. Proactively seeking support from teammates and staying informed about company policies can also help Associates address concerns efficiently and ensure a positive guest experience.

What is the difference between Guest Services Associate vs Front Desk Agent?

AspectGuest Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest assistance, hospitality rolesReception, check-in, guest support

Both roles involve guest interaction and customer service in hospitality settings. While a Guest Services Associate may handle a broader range of guest needs across various venues, a Front Desk Agent primarily focuses on check-in/check-out processes and front desk operations at hotels. The skills and credentials are similar, making these roles often interchangeable depending on the employer's terminology.

Is guest relations a stressful job?

Guest Services Associate roles can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. Strong communication skills and the ability to stay calm under pressure are important for success in this position.

What cities near Chelsea, AL are hiring for Guest Services Associate jobs?

Cities near Chelsea, AL with the most Guest Services Associate job openings:

Infographic showing various Guest Services Associate job openings in Chelsea, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $29,999 per year, or $14.4 per hour.

Guest Services Associate - Part-Time

The Barber Companies

Leeds, AL • On-site

$13.50 - $16.50/hr

Other

Re-posted 6 days ago

Job description

Purpose:
To perform a wide variety of technical and clerical work related to the operation of the museum. To greet museum visitors in a friendly and positive manner; efficiently facilitate sales and transactions; and correctly answer inquires for information about the Museum's exhibits, events and gifts shop products.
Examples of Duties:
  • Acts as the welcoming initial point of contact and concierge for all museum guests, visitors and clients. Prioritizes excellent customer service and the visitor experience over all other tasks.
  • Provides accurate and timely customer information via friendly, engaging phone support.
  • Performs opening and closing functions for the front desk and the museum store through established procedures
  • Conducts ticketing sales, retail sales, and membership sign-ups & sales through use of POS systems. Handles cash and credit card transactions.
  • Becomes knowledgeable about the museum, its history, exhibits, programs and special events, and communicates this information to guests
  • Maintains highest standards of both visual appearance and operability of all public spaces, including main lobby, entryways, exhibits, front desk, and the museum store.
  • Understands and maintains all building safety, security and loss prevention policies and procedures.
  • Assists in display and restock/reorder of front of house collateral and ticket package promotional items.
  • Assists in store with pricing, restock, merchandise displays, and inventory counts.
  • Greet Guest
  • Provides general information about the museum, exhibits and the community
  • Takes admission and fees using a Point of Sale system
  • Answers the telephone and fields calls to appropriate staff members
  • Handles and balances cash and related paper entries
  • Assists with sales and inventory in the Museum Shop
  • Relays accurate information about planned programs/events
  • May assist with informal tours of the museum to individuals and groups
  • Ensure that all displays and supplies are well stocked at all times.
  • Maintain daily operation of the museum reception area.
Required Qualifications and Experience:
  • Exceptional customer services skills and experience
  • Excellent observation skills
  • Able to work in a multifaceted, team-oriented environment
  • Strong oral presentation and communication skills, both verbal and written
  • Adept at conflict resolution and problem solving
  • Able to work in a flexible, fast-paced environment
  • Exhibits patience, professional demeanor, even temper, and good manners in stressful and changing situations
  • 1-2 years experience working with the public preferably in a museum or retail capacity
  • Cash handling work (minimum 2 years)
  • High School diploma or equivalent

Job Type: Part-Time (Weekends)

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