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Guest Services Associate Jobs in Texas (NOW HIRING)

Go Rentals

Guest Experience Associate

Addison, TX · On-site

$17 - $18/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Go Rentals

Guest Experience Associate

Houston, TX · On-site

$17/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Popstroke

Guest Service Associate

The Colony, TX · On-site

$13.75 - $16.75/hr

The Guest Service Associate is one of the most visible and important members of our venue team-bringing the energy, personality, and hospitality that turns a visit to PopStroke into an experience ...

Wax Center Partners

Guest Service Associate

Mansfield, TX

$13.25 - $16.25/hr

As a Guest Service Associate at European Wax Center, you will use your expertise and product ... Discounts on waxing services and retail products * Free waxing during Wax Associate Training * Best ...

European Wax Center

Guest Service Associate

Mansfield, TX · On-site

$13.25 - $16.25/hr

As a Guest Service Associate at European Wax Center, you will use your expertise and product ... Discounts on waxing services and retail products * Free waxing during Wax Associate Training * Best ...

Wax Center Partners

Guest Service Associate

Fort Worth, TX

$14 - $17.25/hr

As a Guest Service Associate at European Wax Center, you will use your expertise and product ... Discounts on waxing services and retail products * Free waxing during Wax Associate Training * Best ...

Wax Center Partners

Guest Service Associate

Fort Worth, TX · On-site

$14 - $17.25/hr

As a Guest Service Associate at European Wax Center, you will use your expertise and product ... Discounts on waxing services and retail products * Free waxing during Wax Associate Training * Best ...

Wax Center Partners

Guest Service Associate

Mansfield, TX · On-site

$13.25 - $16.25/hr

As a Guest Service Associate at European Wax Center, you will use your expertise and product ... Discounts on waxing services and retail products * Free waxing during Wax Associate Training * Best ...

European Wax Center

Guest Service Associate

Fort Worth, TX · On-site

$14 - $17.25/hr

As a Guest Service Associate at European Wax Center, you will use your expertise and product ... Discounts on waxing services and retail products * Free waxing during Wax Associate Training * Best ...

Stonebridge Companies

Guest Services Agent

Junction, TX · On-site

$16 - $16.50/hr

Guest Service Agent Location: Doubletree by Hilton, Grand Junction, Colorado FLSA: Non-Exempt ... Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and ...

Stonebridge Companies

Guest Services Agent

Junction, TX · On-site

$16 - $17/hr

Guest Service Agent Location: Doubletree by Hilton, Grand Junction, Colorado FLSA: Non-Exempt ... Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and ...

Global Partners LP

Guest Service Associate

Sugar Land, TX · On-site

$11.77 - $14.98/hr

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people.

Global Partners LP

Guest Service Associate

Conroe, TX · On-site

$11 - $14/hr

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people.

Global Partners LP

Guest Service Associate

Kingwood, TX · On-site

$11.77 - $14.98/hr

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people.

Compass Group

GUEST SERVICES AGENT

Austin, TX · On-site

$18/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells ...

Global Partners LP

Guest Service Associate

Houston, TX · On-site

$11 - $14/hr

Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people.

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Guest Services Associate information

See Texas salary details

$8

$14

$19

How much do guest services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for guest services associate in Texas is $14.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.11 per hour, depending on experience, location, and employer.

What is a guest services associate?

Guest Services Associates are professionals who assist and support guests in various settings such as hotels, resorts, event venues, and attractions. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive guest experience. They often serve as the main point of contact and play a key role in ensuring guests feel welcome, comfortable, and satisfied during their visit.

What are the key skills and qualifications needed to thrive as a guest services associate?

To thrive as a Guest Services Associate, you need strong customer service skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and communication tools is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help create memorable guest experiences. These skills are essential for ensuring guest satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are some common challenges faced by guest services associates, and how can they be overcome?

Guest Services Associates often encounter challenging situations such as handling dissatisfied guests, managing high-traffic periods, and quickly resolving unexpected issues. Success in this role relies on maintaining a positive attitude, utilizing strong communication skills, and remaining adaptable under pressure. Proactively seeking support from teammates and staying informed about company policies can also help Associates address concerns efficiently and ensure a positive guest experience.

What is the difference between Guest Services Associate vs Front Desk Agent?

AspectGuest Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest assistance, hospitality rolesReception, check-in, guest support

Both roles involve guest interaction and customer service in hospitality settings. While a Guest Services Associate may handle a broader range of guest needs across various venues, a Front Desk Agent primarily focuses on check-in/check-out processes and front desk operations at hotels. The skills and credentials are similar, making these roles often interchangeable depending on the employer's terminology.

Is guest relations a stressful job?

Guest Services Associate roles can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. Strong communication skills and the ability to stay calm under pressure are important for success in this position.

What are the most commonly searched types of Guest Services jobs in Texas?

The most popular types of Guest Services jobs in Texas are:

What cities in Texas are hiring for Guest Services Associate jobs?

Cities in Texas with the most Guest Services Associate job openings:

Infographic showing various Guest Services Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $30,823 per year, or $14.8 per hour.

Guest Experience Associate

Go Rentals

Addison, TX • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Ensure each guest entering the FBO/hotel has an exceptional experience

  • Answer incoming guest telephone calls in a courteous and professional manner

  • Open and close rental contracts, ensuring all required client paperwork is complete and accurate

Go Rentals rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

151st of 178 rated vehicle equipment hire

Job description

Why You’ll Love this Guest Experience Associate Job!    
Deliver First-Class Service in a Luxury Hospitality Environment
If you thrive in high-end, fast-paced environments and have a passion for luxury hospitality, guest experience, and personalized service, Go Rentals is the place for you. Join us as a Guest Experience Associate, also known as a Carcierge in Addison, TX, and become part of a team known for delivering white-glove service to private aviation guests, high-profile travelers, and luxury clientele!
The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury hospitality role responsible for delivering five-star, personalized service at every touchpoint of the rental journey. Operating from premier airport, FBO, hotel, and resort locations across the country, this position serves as the trusted point of contact for high-net-worth guests, traveling executives, and aviation partners, ensuring every interaction reflects Go Rentals’ commitment to elevated guest experiences, refined attention to detail, and seamless luxury service.
Go Rentals exists to create deep, meaningful relationships with our clients by going that extra mile in the form of unparalleled, customized one-on-one service.
Pay: $17-$18 / hour + earned, unlimited monthly commission!
Why Go Rentals?
When you join our team, you’ll gain:
  • A career where you’ll deliver luxury, five-star guest experiences through personalized, one-on-one service
  • Competitive pay + unlimited monthly commission to maximize your earnings
  • Comprehensive benefits package, including medical coverage, 100% employer-paid dental and vision, and a 401(k) retirement - plus the company covers a significant portion of medical benefits!
  • Paid time off, including vacation (with cash-out option), sick time, holidays, and birthday leave
  • Employee discounts and lifestyle perks (auto rentals, vehicle purchase program, pet insurance, and Perks@Work)
  • Professional development and training to grow your career in hospitality, service, and sales
  • Health and wellness support, including coaching, fitness programs, and maternity resources
  • Financial protection and support, including life insurance, disability coverage, and legal/identity protection services
  • Additional perks, including travel assistance and a $40 monthly cell phone stipend  
If you’re passionate about working in a high-end, guest-focused environment, Go Rentals is the place to build your career. Join our team as a Carcierge - Guest Services Associate in Addison, TX, and deliver high-touch, first-class service to guests who expect the very best!Responsibilities
  • Ensure each and every guest entering the FBO/hotel has an exceptional experience
  • Answer incoming guest telephone calls in a courteous and professional manner
  • Negotiate rental contracts with guests  
  • Open and close rental contracts; ensuring all required client paperwork is complete and accurate
  • Respond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner  
  • Assist all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person  
  • Understand and communicate information regarding Go Rentals products, services, and policies to new and existing clients  
  • Ensure that all cars are cleaned by the close of business; wash and detail vehicles as needed  
  • Prepare and present vehicles for guest rental; ensuring each vehicle is thoroughly cleaned
  • Perform pick‐up and drop‐off service for guests either renting or returning vehicles
  • Grow and expand guest base by building and maintaining rapport with key guests, identifying new guest opportunities, and delivering exemplary guest service
Required Skills
  • Minimum of a high school diploma or GED equivalent  
  • Valid unrestricted driver’s license  
  • Must have one to two years of driving experience and be insurable  
  • Experience in sales and customer service  
  • Must be 21 years of age or older  
  • Excellent communication skills  
  • Experience in aviation, auto rental, guest services, or hospitality, preferred
  • Willingness to travel for extended periods  
  • Smartphone/tablet/technology savvy, preferred
  • College degree, preferred
  • Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.
PAY RANGES:  Pay ranges may vary based on multiple factors, including, without limitation, skill sets, education, shift covered, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.
EEO STATEMENT: Go Rentals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  At Go Rentals, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to anti-exclusionary practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential.
AT-WILL EMPLOYMENT DISCLAIMER: Employment with the Company is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
JOB DESCRIPTION DISCLAIMER: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified at any time based on business needs.
BACKGROUND AND DRUG CHECK NOTICE: Any offer of employment is contingent upon completion of a background check and drug test, conducted in compliance with applicable federal, state, and local laws, including fair chance hiring regulations.  Your skills, experience, and perspective are valuable, and we want to empower you to make your mark here with us.

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