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Guest Services Associate Jobs in Oregon (NOW HIRING)

Extended Stay America

guest service rep part time

Portland, OR · On-site

$14.25 - $17.50/hr

... all associates and guests. Watch A Day in the Life video for Guest Services Representative MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Answer guest inquiries about hotel services, facilities, and hours of operation. * Answer inquiries ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Answer guest inquiries about hotel services, facilities, and hours of operation. * Answer inquiries ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Answer guest inquiries about hotel services, facilities, and hours of operation. * Answer inquiries ...

MKM Hotels

Night Audit Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

... and guest services (i.e., lifestyle, full service, etc.). • Ability to participate in the ... Full-Time associates (30+ hours/week) * Paid Time Off (PTO) per OR State requirements. * Paid ...

Ulta Beauty

Guest Coordinator

Tualatin, OR · On-site

$17.50 - $23/hr

Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience. * Collaborate with managers, associates, stylists, and skin therapists throughout the ...

Ulta Beauty, Inc.

Guest Coordinator

Tualatin, OR · On-site

$17.50 - $23/hr

Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience. * Collaborate with managers, associates, stylists, and skin therapists throughout the ...

Ulta Beauty, Inc.

Guest Coordinator

Tualatin, OR · On-site

$17.50 - $23/hr

Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience. * Collaborate with managers, associates, stylists, and skin therapists throughout the ...

MKM Hotels

Night Audit Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

... and guest services (i.e., lifestyle, full service, etc.). • Ability to participate in the ... Full-Time associates (30+ hours/week) * Paid Time Off (PTO) per OR State requirements. * Paid ...

Schulte

Guest service representative - Full time

Portland, OR · On-site

$14.25 - $17.50/hr

Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

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All JobsGuest Services Associate JobsGuest Services Associate Jobs in Oregon

Guest Services Associate information

See Oregon salary details

$9

$16

$22

How much do guest services associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest services associate in Oregon is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.32 per hour, depending on experience, location, and employer.

What is a guest services associate?

Guest Services Associates are professionals who assist and support guests in various settings such as hotels, resorts, event venues, and attractions. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive guest experience. They often serve as the main point of contact and play a key role in ensuring guests feel welcome, comfortable, and satisfied during their visit.

What are some common challenges faced by guest services associates, and how can they be overcome?

Guest Services Associates often encounter challenging situations such as handling dissatisfied guests, managing high-traffic periods, and quickly resolving unexpected issues. Success in this role relies on maintaining a positive attitude, utilizing strong communication skills, and remaining adaptable under pressure. Proactively seeking support from teammates and staying informed about company policies can also help Associates address concerns efficiently and ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a guest services associate?

To thrive as a Guest Services Associate, you need strong customer service skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and communication tools is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help create memorable guest experiences. These skills are essential for ensuring guest satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

Is guest relations a stressful job?

Guest Services Associates often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective training and experience can help manage these pressures.

What is the difference between Guest Services Associate vs Front Desk Agent?

AspectGuest Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest assistance, hospitality rolesReception, check-in, guest support

Both roles involve guest interaction and customer service in hospitality settings. While a Guest Services Associate may handle a broader range of guest needs across various venues, a Front Desk Agent primarily focuses on check-in/check-out processes and front desk operations at hotels. The skills and credentials are similar, making these roles often interchangeable depending on the employer's terminology.

What are the most commonly searched types of Guest Services jobs in Oregon? The most popular types of Guest Services jobs in Oregon are:
What cities in Oregon are hiring for Guest Services Associate jobs? Cities in Oregon with the most Guest Services Associate job openings:
Infographic showing various Guest Services Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,980 per year, or $16.8 per hour.

Guest Services Rep Part Time-104020

Extended Stay America

Tigard, OR • On-site

$14.25 - $17.50/hr

Part-time

Vision, Retirement

Posted 10 days ago

Job description

POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy
MAJOR / KEY JOB DUTIES
  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
  • Assists and responds to guest requests with diligent follow-through.
  • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
  • Setup, maintain, and takedown of breakfast display in timely manner.
  • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
  • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
  • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
  • Periodic tours of the property to ensure the property is meeting brand standards.
  • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
  • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES
  • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
  • Other tasks as assigned by the management team.

BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
  • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
  • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Complete routine reports and correspondence.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Apply good judgment at all times.
  • Manage problems, address and solve guest-related issues.

MINIMUM QUALIFICATIONS
  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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