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Guest Service Executive Jobs in Raleigh, NC (NOW HIRING)

Houseperson

Durham, NC · On-site

$13.25 - $16/hr

... and guest service standards. Benefits (Full-Time Associates Only): • Competitive wages • ... interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

Part Time Night Audit

Durham, NC · On-site

$14.25 - $19/hr

... guest services and ensuring the safety of our patrons. Strong communication, and the ability to ... Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.

Part Time Night Audit

Durham, NC · On-site

$13.50 - $18/hr

... guest services and ensuring the safety of our patrons. Strong communication, and the ability to ... Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.

Part Time Night Audit

Durham, NC · On-site

$13.50 - $18/hr

... guest services and ensuring the safety of our patrons. Strong communication, and the ability to ... Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.

As the Manager, we want Guest Service That Rocks! We want every guest that comes to Wild Wing Cafe ... Works closely with executive chefs to attract, select, and retain top talent, and creating a ...

As the Manager, we want Guest Service That Rocks! We want every guest that comes to Wild Wing Cafe ... Works closely with executive chefs to attract, select, and retain top talent, and creating a ...

As the Manager, we want Guest Service That Rocks! We want every guest that comes to Wild Wing Cafe ... Works closely with executive chefs to attract, select, and retain top talent, and creating a ...

As the Manager, we want Guest Service That Rocks! We want every guest that comes to Wild Wing Cafe ... Works closely with executive chefs to attract, select, and retain top talent, and creating a ...

Banquet Server

Raleigh, NC · On-site

$16.50 - $19.80/hr

Provide exceptional guest service to all customers. * Greet guests and be responsible for ... interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

The Quality Assurance Auditor performs his or her duties secretly and from the guest or prospective ... with executive leadership. Quality Assurance Auditors may be required to travel extensively to ...

Service Auditor

Raleigh, NC · On-site

$19 - $20/hr

The Quality Assurance Auditor performs his or her duties secretly and from the guest or prospective ... with executive leadership. Quality Assurance Auditors may be required to travel extensively to ...

Coordinate closely with the Executive Chef, Culinary Team, Catering Sales, and hotel leadership to ... Monitor food quality, presentation, beverage service, and overall guest satisfaction throughout ...

Coordinate closely with the Executive Chef, Culinary Team, Catering Sales, and hotel leadership to ... Monitor food quality, presentation, beverage service, and overall guest satisfaction throughout ...

Banquet Server

Raleigh, NC · On-site

$16.50 - $19.80/hr

Provide exceptional guest service to all customers. * Greet guests and be responsible for ... interns to executive leaders. Our "Associate First" culture supports and inspires personal ...

Showing results 21-40

Guest Service Executive information

Is guest service executive a stressful job?

A guest service executive role involves handling customer inquiries, resolving issues, and ensuring guest satisfaction, which can be demanding during busy periods or high guest volumes. The job requires strong communication skills, patience, and the ability to manage multiple tasks, making it potentially stressful at times but also rewarding for those who enjoy customer interaction.

What does a guest service executive do?

A guest service executive is responsible for assisting guests, addressing their inquiries, and ensuring a positive experience. They handle check-ins, resolve complaints, and provide information about services and amenities, often using communication skills and customer service tools. The role typically requires good interpersonal skills and knowledge of the establishment's policies.
What are the most commonly searched types of Guest Service jobs in Raleigh, NC? The most popular types of Guest Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Guest Service Executive jobs? Cities near Raleigh, NC with the most Guest Service Executive job openings:

$13.25 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

20th of 108 rated hotels


Job description

We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel's public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all.
Responsibilities:
• Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order.
• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.
• Report missing or found articles and any signs of damage or needed repair.
• Provide attentive service to guests, answering questions and securing additional help when needed.
Qualifications:
• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.
Benefits (Full-Time Associates Only):
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
Why Join Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.
We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We support diversity and inclusion through our mission to be a Great Place to Work for All.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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