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Guest Service Associates Jobs (NOW HIRING)

Troon

Guest Service Associate

Kalaheo, HI · On-site

$15.25/hr

Key Responsibilities of the Guest Services Associate: * Assists with the overall upkeep of the clubhouse, cart storage area and parking lot. * Assists in the setup and execution of golf tournaments ...

Rubio's Coastal Grill

Guest Service Associate

Chandler, AZ

$14.25 - $17.50/hr

Description Guest Service Associate - Job Summary As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Troon

Guest Service Associate

Lubbock, TX

$8/hr

Key Responsibilities of the Guest Services Associate: * Assists with the overall upkeep of the clubhouse, cart storage area and parking lot. * Assists in the setup and execution of golf tournaments ...

Rubio's Restaurant Group LLC

Guest Service Associate

Mesa, AZ · On-site

$13 - $15.75/hr

Guest Service Associate - Job Summary As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and ...

Rubio's Coastal Grill

Guest Service Associate

Peoria, AZ · On-site

$14.50 - $17.75/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Phoenix, AZ

$14.75 - $17.75/hr

Description Guest Service Associate Job Summary- As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Rubio's Coastal Grill

Guest Service Associate

Phoenix, AZ

$14.75 - $17.75/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Tucson, AZ

$14.25 - $17.25/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Goodyear, AZ

$14.25 - $17.50/hr

Description Guest Service Associate Job Summary- As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Rubio's Coastal Grill

Guest Service Associate

Chandler, AZ · On-site

$15 - $18.50/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Higley, AZ

$14.25 - $17.50/hr

Description Guest Service Associate - Job Summary As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Troon Golf

Guest Service Associate

Kalaheo, HI · On-site

$16 - $19.75/hr

Key Responsibilities of the Guest Services Associate: * Assists with the overall upkeep of the clubhouse, cart storage area and parking lot. * Assists in the setup and execution of golf tournaments ...

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How much do guest service associates jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for guest service associates in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Service Associate, and why are they important?

To thrive as a Guest Service Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, conflict resolution, and a friendly demeanor help you stand out in this role. These skills are crucial for creating positive guest experiences and efficiently resolving issues, which directly impacts customer satisfaction and business reputation.

What is the difference between Guest Service Associates vs Front Desk Agents?

AspectGuest Service AssociatesFront Desk Agents
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, tourism
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering phones

Both Guest Service Associates and Front Desk Agents work in hospitality settings, focusing on guest interactions. While their roles overlap in customer service and handling guest needs, Front Desk Agents typically handle check-in/check-out processes and reservations, whereas Guest Service Associates may focus more on guest inquiries and service assistance. The roles are similar in credentials and work environment, often interchangeable depending on the establishment.

What are Guest Service Associates?

Guest Service Associates are frontline employees who interact directly with customers or guests to ensure a positive experience. They typically work in industries such as hospitality, retail, and customer service, handling tasks like greeting guests, answering inquiries, resolving complaints, and providing information about products or services. Their main goal is to provide excellent service and ensure customer satisfaction. Strong communication and problem-solving skills are essential for this role. Guest Service Associates often serve as the face of their organization, making their role crucial to maintaining a positive brand image.

What are some common challenges Guest Service Associates face, and how can they effectively handle them?

Guest Service Associates often encounter high-pressure situations such as handling multiple guests at once, resolving complaints, or managing unexpected issues. The key to overcoming these challenges is maintaining a calm, positive attitude, actively listening to guest concerns, and communicating clearly with both customers and team members. Familiarity with company policies and quick problem-solving skills can also help associates deliver excellent service even during busy periods. Support from supervisors and collaboration with colleagues are essential in fostering a team-oriented environment that addresses guest needs efficiently.
More about Guest Service Associates jobs
What job categories do people searching Guest Service Associates jobs look for? The top searched job categories for Guest Service Associates jobs are:
Guest Service Associates jobs near you
Infographic showing various Guest Service Associates job openings in the United States as of June 2026, with employment types broken down into 42% Full Time, 57% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $33,084 per year, or $15.9 per hour.
Guest Service Associate

Guest Service Associate

Troon

Kalaheo, HI • On-site

$15.25/hr

Part-time

Posted 5 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

15th of 26 rated golf clubs

Job description

Kukuiolono Park & Golf Course is excited to announce the exceptional career opportunity of full-time Guest Services Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
 
Key Responsibilities of the Guest Services Associate:
  • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
  • Assists in the setup and execution of golf tournaments and outings.
  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
  • Prepares golf carts for play following the standards of Troon Golf.
  • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
  • Assists players by changing their golf spikes, if needed.
  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
  • Directs start of play when necessary.
  • Maintains accurate records of golfers renting clubs.
  • Services the customer who is renting golf clubs and cleans rental clubs upon return.
  • Assists with food and beverage activities.
  • Cleans golfers' clubs upon completion of play.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.
Minimum Qualifications of the Guest Services Associate:
  • High School Diploma or GED; and six months to a year customer service experience or training.
 
Other Qualifications:
  • Regular and reliable attendance

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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