ZipRecruiter

Log In

1

Guest Service Associate Jobs in Ragland, AL (NOW HIRING)

GameStop Inc

Retail Keyholder (Store 2589)

Pell City, AL

$12.25 - $16.25/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop

Retail Keyholder (Store 1595)

Birmingham, AL · On-site

$13.75 - $18.25/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

GameStop Inc

Retail Keyholder (Store 1595)

Birmingham, AL

$13.75 - $18.25/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end ...

next page

Showing results 1-20

All JobsGuest Service Associate JobsGuest Service Associate Jobs in Ragland, AL

Guest Service Associate information

See Ragland, AL salary details

$7

$13

$17

How much do guest service associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for guest service associate in Ragland, AL is $13.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $14.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by Guest Service Associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What are the key skills and qualifications needed to thrive as a Guest Service Associate, and why are they important?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

Is a guest service associate entry level?

Yes, a guest service associate position is typically entry level and often requires minimal prior experience. It usually involves customer service skills, communication, and basic computer knowledge, making it accessible to those new to the workforce.

What is the work of a guest service associate?

A guest service associate is responsible for assisting customers or guests by providing information, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and address concerns, typically working in hospitality, retail, or service environments. Good communication skills and customer service experience are important for this role.

What are Guest Service Associates?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

Is a guest service associate the same as a receptionist?

A guest service associate is a customer-facing role that involves assisting guests, answering questions, and providing information, often in hospitality or retail settings. A receptionist typically handles front desk duties such as greeting visitors, managing phone calls, and administrative tasks. While both roles involve customer interaction, their specific responsibilities and work environments differ.

Can I be a receptionist with no experience?

Guest Service Associate positions often do not require prior experience, as on-the-job training is common. Employers typically look for good communication skills, a friendly attitude, and basic computer knowledge, making it possible to start without previous experience in the role.
What cities near Ragland, AL are hiring for Guest Service Associate jobs? Cities near Ragland, AL with the most Guest Service Associate job openings:

Popeyes Hwy 280 Cahaba Park Circle Crew Member

TICE Chicken Holdings, LLC

Birmingham, AL

$11 - $14.75/hr

Full-time

Posted 13 days ago

Job description

Job description

Crew Member- TICE Chicken Holdings

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions:

Guest Services

Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.

Strive for maximum efficiency to meet accuracy and speed of service standards.

Completely and accurately fill orders within the mandated service time.

Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.

Delivery of order to customer, thanking the customer and inviting him/her to return.

Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.

Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.

Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.

Immediately attends to any customer service problem or complaint. Notifies manager as needed.

Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.

Ensure Drive-Thru menu board is clean and contains correct information.

Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles:
Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

Apply