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Guest Service Associate Jobs in Forest Grove, OR

Marriott

Guest Service Aide

Portland, OR · On-site

Additional Information Job Number 26091165 Job Category Rooms & Guest Services Operations Location ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Guest Service Aide

Portland, OR · On-site

Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Service Aide

Portland, OR · On-site

Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Answer guest inquiries about hotel services, facilities, and hours of operation. * Answer inquiries ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Answer guest inquiries about hotel services, facilities, and hours of operation. * Answer inquiries ...

MKM Hotels

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Answer guest inquiries about hotel services, facilities, and hours of operation. * Answer inquiries ...

MKM Hotels

Night Audit Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

Guest Service Agent Guest Service Agents are responsible for greeting and registering the guest ... Full-Time associates (30+ hours/week) * Paid Time Off (PTO) per OR State requirements. * Paid ...

MKM Hotels

Night Audit Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

Job Summary Guest Service Agents are responsible for greeting and registering the guest, providing ... Full-Time associates (30+ hours/week) * Paid Time Off (PTO) per OR State requirements. * Paid ...

The Portland Girl

Guest Services Associate

Portland, OR · On-site

$15.50 - $19/hr

The Guest Services Associate is an essential role at The Portland Girl. This position is designed to assist the management team, ensure clients are made to feel welcome, and support estheticians so ...

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All JobsGuest Service Associate JobsGuest Service Associate Jobs in Forest Grove, OR

Guest Service Associate information

See Forest Grove, OR salary details

$9

$16

$22

How much do guest service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for guest service associate in Forest Grove, OR is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.32 per hour, depending on experience, location, and employer.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What cities near Forest Grove, OR are hiring for Guest Service Associate jobs?

Cities near Forest Grove, OR with the most Guest Service Associate job openings:

Infographic showing various Guest Service Associate job openings in Forest Grove, OR as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,027 per year, or $16.8 per hour.

Lead Guest Service Associate - Sales & Guest Experience (Portland)

Portland, OR • On-site

ANCHOR POINT MANAGEMENT GROUP
See more jobs at ANCHOR POINT MANAGEMENT GROUPexternal

$16 - $18/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Full-Time & Part-Time
Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

  • Assist in training Guest Service Associates.
  • Greet guests and create a welcoming, high-energy environment.
  • Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
  • Educate guests on our exclusive product line.
  • Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
  • Maintain a clean, professional, and organized center appearance.
  • Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

  • Strong sales and guest service skills
  • Excellent leadership, communication and interpersonal abilities
  • Goal-oriented mindset with a passion for hitting targets
  • Previous experience in retail, sales, or the beauty industry is a plus
  • Availability to work evenings and weekends

Perks

  • Daily Pay                                
  • Employee Assistance Program                                
  • Team Member Assistance Fund                               
  • Culture Committee - Have fun while being the best!                                
  • Referral Bonus - Generous Incentive to hire all roles!

Full-Time Employees - Other Compensation & Benefits

  • Paid Time Off (PTO): Accruals are based on role classification and years of service:
  • Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked.
  • Paid Leave Oregon (PLO): Participation in the state-mandated wage-replacement program for family, medical, or safe leave.
  • Health & Wellness: Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment.
  • Retirement: Eligible to participate in the company 401(k) plan.
  • Other Benefits: Includes 7 paid holidays, jury duty pay, and bereavement leave.
  • Associate Discounts: Eligibility for service and product discounts per company policy.
  • Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.

Part-Time/Variable Employees - Other Benefits and Compensation

  • Paid Time Off (PTO): Accruals are based on role classification and years of service:
  • Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked.
  • Paid Leave Oregon (PLO): Access to state-mandated paid leave (eligibility requires earning $1,000 in the prior year).
  • Associate Discounts: Eligibility for service and product discounts per company policy.
  • Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.

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