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Guest Service Agent In Hotel Jobs (NOW HIRING)

The Rittenhouse Hotel

Guest Service Agent

Albuquerque, NM

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

San Diego, CA

$16 - $20.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

New

The Rittenhouse Hotel

Guest Service Agent

Olathe, KS

$14.50 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Salisbury, MD

$14.75 - $18.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Manhattan, NY

$16.50 - $21/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Alexandria, VA

$16 - $20.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Louisville, KY

$14.50 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Pittsburgh, PA

$14 - $17.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Kansas City, MO

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Long Beach, CA

$15.75 - $20/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Tampa, FL

$13.75 - $17.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Oceanside, CA

$16 - $20.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Mystic, CT

$14.75 - $18.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

South Bend, IN

$14.75 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

The Rittenhouse Hotel

Guest Service Agent

Saint Paul, MN

$15 - $19.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

Salt Hotels

Hotel Guest Service Agent

Nantucket, MA · On-site

$20 - $22/hr

Guest Service Agent/Ambassador Company: Salt Hotels Collection - Lifestyle Hotel Location: The ... THE BRANT, a Salt hotel, a private club and inn in Nantucket, is seeking a part-time and full-time ...

Kimpton Harper Hotel

Guest Service Agent

Fort Worth, TX · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

The Rittenhouse Hotel

Guest Service Agent

Renton, WA

$17 - $21.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

Lodging Dynamics

Guest Service Agent (Hotel)

Anaheim, CA · On-site

$15.75 - $20/hr

Guest Service Agent (Front Desk Agent) Element Anaheim Resort & Convention Center - Anaheim, CA ... Greet guests and provide fast, friendly check-in/check-out * Answer phones and assist with ...

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All JobsGuest Service Agent In Hotel Jobs

Guest Service Agent In Hotel information

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How much do guest service agent in hotel jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for guest service agent in hotel in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the role of a guest service agent?

A guest service agent in a hotel is responsible for assisting guests with check-in and check-out, addressing inquiries, resolving issues, and providing information about hotel services and local attractions. They ensure a positive guest experience by maintaining professionalism, using reservation systems, and communicating effectively with guests and staff.

What is the difference between Guest Service Agent In Hotel vs Front Desk Clerk?

AspectGuest Service Agent In HotelFront Desk Clerk
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotel lobby, front desk, guest interactionHotel front desk, guest check-in/out, reservations
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry
Search & Comparison IntentYesYes

Both Guest Service Agents In Hotels and Front Desk Clerks perform customer service duties at the front desk, handling check-ins, check-outs, and guest inquiries. The roles are similar in credentials and work environment, often overlapping in hotel settings. The main difference lies in terminology; 'Guest Service Agent' emphasizes guest experience, while 'Front Desk Clerk' is a more traditional title. Both roles are essential in hospitality, focusing on guest satisfaction and operational support.

What is a guest service agent?

A guest service agent in a hotel is responsible for assisting guests with check-in and check-out, answering questions, and addressing guest needs to ensure a positive experience. They often use reservation systems and require good communication and customer service skills, working primarily at the front desk during their shift.

What is a guest service agent in a hotel?

A guest service agent in a hotel is responsible for assisting guests with check-in and check-out, answering questions, and addressing guest needs to ensure a positive experience. They often use reservation systems and customer service skills to handle inquiries and resolve issues efficiently.

What is the role of a guest service agent in a hotel?

A guest service agent in a hotel is responsible for welcoming guests, checking them in and out, handling reservations, and addressing guest inquiries or issues. They ensure a positive guest experience by providing excellent customer service and may use hotel management software to assist with their tasks.
What cities are hiring for Guest Service Agent In Hotel jobs? Cities with the most Guest Service Agent In Hotel job openings:
Guest Service Agent

Guest Service Agent

The Rittenhouse Hotel

Albuquerque, NM

$14.50 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Immediately greet guests and offer to assist with their needs.

Register and assign guests to hotel rooms.

Establish methods of payment and verify credit.

Make and confirm reservations.

Compute bills, collect payments, and make change for guests.

Transmit and receive messages, using telephones or the PMS system.

Respond to guest requests in a timely manner.

Receive and resolve guest complaints, elevating to supervisor if necessary.

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

Perform bookkeeping activities, such as balancing accounts and conducting audits.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

High School diploma or equivalent preferred.

Previous customer service experience or equivalent training required.

Knowledge of PMS systems preferred.

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health, a confidential work-life resource.

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

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