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Guest Relations Jobs in Colorado (NOW HIRING)

Historic Rail Adventures

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Guest Relations Specialist

Georgetown, CO · On-site

$21/hr

Ticketing Guest Service Representatives provide assistance to our guests on the phone and in person at the ticketing office at both of our depots. * Parlor Car food/beverage service. * Guest ...

fotf

Guest Relations Representative PT

Colorado Springs, CO · On-site

$16.20 - $18.28/hr

The Guest Relations Representative PT position exists to perform diversified functions associated with representing FOF to guests/constituents that visit the ministry through hospitality, greeting ...

City of Thornton

Guest Relations Clerk

Denver, CO · On-site

$17.35/hr

Observes guest use and informs supervisors of improper facility or equipment use. Assists in the maintenance of various records such as inventory, activity reports, receipts, memberships ...

fotf

Guest Experience Coordinator

Colorado Springs, CO · On-site

$16.50 - $21.75/hr

... Legal, Guest Relations, Events, Family Ministries, Facilities, Security departments and more; maintains confidential information. * Coordinates devotions, Lunch and Learns, Chief of Staff ...

fotf

Guest Experience Coordinator

Colorado Springs, CO · On-site

$16.50 - $21.75/hr

... Legal, Guest Relations, Events, Family Ministries, Facilities, Security departments and more; maintains confidential information. * Coordinates devotions, Lunch and Learns, Chief of Staff ...

Town of Windsor, CO

Guest Service Specialist

Windsor, CO · On-site

$19.52 - $24.41/hr

Guest Relations: Contribute to members' and guests' satisfaction and perceived "value for experience" by listening/responding to inquiries/comments in a timely and customer-focused manner, assisting ...

Marriott

Guest Services Manager

Snowmass Village, CO · On-site

Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees ...

Copperfalls

Salon/Spa Receptionist

Castle Rock, CO · On-site

$15.25 - $19.75/hr

Copperfalls Spa And Salon Guest Relations Spa Receptionist Copperfalls Spa and Salon is a high-end, high-volume spa and salon. This is a part-time position that may include evenings and weekends! We ...

Town of Windsor (CO)

Guest Service Specialist

Windsor, CO · On-site

$19.52 - $24.41/hr

Guest Relations: Contribute to members' and guests' satisfaction and perceived "value for experience" by listening/responding to inquiries/comments in a timely and customer-focused manner, assisting ...

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Guest Relations information

See Colorado salary details

$9

$15

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How much do guest relations jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for guest relations in Colorado is $15.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.21 per hour, depending on experience, location, and employer.

What is a guest relations?

Guest Relations refers to the department or role within a business, such as a hotel, resort, or event venue, that is responsible for ensuring guest satisfaction and addressing their needs. Staff in Guest Relations act as a point of contact for guests, handling inquiries, resolving complaints, providing information, and often arranging special services. Their main goal is to enhance the overall guest experience and ensure visitors feel welcome and valued. This role requires excellent communication, problem-solving skills, and a customer-oriented mindset.

What are the key skills and qualifications needed to thrive as a guest relations professional, and why are they important?

To thrive as a Guest Relations professional, you need excellent customer service skills, problem-solving abilities, and often a diploma or degree in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and communication tools is commonly required. Outstanding interpersonal skills, patience, and a positive attitude help build rapport with guests and resolve issues effectively. These skills are crucial for ensuring guest satisfaction, maintaining a positive brand image, and handling challenges smoothly in hospitality environments.

What are some common challenges faced in a guest relations role, and how can they be effectively managed?

Guest Relations professionals often encounter challenging situations such as managing guest complaints, handling overbookings, or addressing special requests promptly. Effective communication, empathy, and problem-solving skills are essential to navigate these situations successfully. Collaborating closely with other departments—like housekeeping and front desk—helps ensure a seamless guest experience. Proactively anticipating guest needs and maintaining a calm, courteous demeanor can turn potential issues into positive outcomes, which is highly valued in this role.

What is the difference between Guest Relations vs Front Desk Agent?

AspectGuest RelationsFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCustomer experience, guest satisfaction rolesReception, check-in/out, reservations
Common Search & ComparisonFocus on guest experience and satisfactionFocus on front desk operations and check-in processes

Guest Relations and Front Desk Agent roles both operate within the hospitality industry, emphasizing customer service. Guest Relations primarily focuses on enhancing guest satisfaction and managing guest experiences, while Front Desk Agents handle check-ins, reservations, and front desk operations. Both roles require strong communication skills and customer service experience, but their daily responsibilities differ, with Guest Relations being more relationship-oriented and Front Desk Agents more operational.

Is guest relations a stressful job?

Guest relations jobs involve interacting with customers and resolving their concerns, which can be stressful during busy periods or when handling difficult guests. The role requires strong communication skills, patience, and the ability to manage multiple tasks simultaneously, which can contribute to job stress.

What exactly is guest relations?

Guest relations is a role focused on ensuring guests or customers have a positive experience by providing excellent service, addressing concerns, and maintaining a welcoming environment. It often involves communication skills, problem-solving, and knowledge of the organization’s services or products.

What are the most commonly searched types of Guest Relations jobs in Colorado?

The most popular types of Guest Relations jobs in Colorado are:

What are popular job titles related to Guest Relations jobs in Colorado?

For Guest Relations jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Guest Relations jobs in Colorado look for?

The top searched job categories for Guest Relations jobs in Colorado are:

What cities in Colorado are hiring for Guest Relations jobs?

Cities in Colorado with the most Guest Relations job openings:

Guest Relations jobs near you
Infographic showing various Guest Relations job openings in Colorado as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $31,318 per year, or $15.1 per hour.

Guest Relations Associate

Children's Hospital Colorado

Broomfield, CO • On-site

$18.26 - $27.40/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Children's Hospital Colorado rating

7.4

Company rating: 7.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

346th of 1,064 rated hospitals

Job description

Apply for Job Job ID 107563
Location Broomfield
Position Type Regular
Regular/Temporary Regular
Add to Favorite Jobs Email this Job
Job Overview

Summary

The Guest Relations Associate provides exceptional customer service to patients, families, and visitors by managing check-in and health screening processes at Children's Hospital Colorado (CHCO) facilities. This role ensures all visitors are pre-approved, properly badged, and directed to the correct location. Responsibilities include greeting guests, verifying visitor status in the Visitor Management System, checking authorization in Epic, de-escalating challenging interactions, and supporting the smooth, professional operation of the Visitor Management Program with minimal supervision.

Shift

Monday - Friday

6:00 a.m. - 2:30 p.m.


Duties & Responsibilities

  • Conducts mandatory health screenings for all visitors and records results in the Visitor Management System before allowing entry.
  • Verifies visitor status and issues badges using the Visitor Management System.
  • Serves as a welcoming representative of CHCO, delivering high-quality customer service to patients, families, visitors, and team members with professionalism and courtesy.
  • Enforces hospital visitor policies; confirms authorized visitors in Epic and initiates the patient registration process when applicable.
  • De-escalates challenging situations involving patients, families, or visitors and maintains a safe environment by following infection control protocols and keeping assigned areas clean.

Minimum Qualifications

  • Degrees
    • High School diploma or GED
  • Area of Study
    • Not Applicable
  • Experience
    • Minimum Experience Required: One year of administrative/clerical experience in a customer service environment
  • Equivalency
    • A relevant Associates or Bachelors degree may substitute for the required experience on a year for year basis.
  • Licenses & Certifications
    • None
  • Additional Requirements
    • Not Applicable
  • Competency
    • None


Salary Information
Pay is dependent on applicant's relevant experience.
Hourly Range: $18.26 to $27.40
Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

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Estimated Close Date 08/18/2026

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