Maintain and upkeep exterior guest spaces as directed * Respond to guest requests and ensure their ... Demonstrated ability to build rapport with guests through excellent guest relations skills.
Quick apply
Maintain and upkeep exterior guest spaces as directed * Respond to guest requests and ensure their ... Demonstrated ability to build rapport with guests through excellent guest relations skills.
Hotel Guest Services Agent
Loudon, TN · On-site
$13.25 - $16.75/hr
Maintain and upkeep exterior guest spaces as directed * Respond to guest requests and ensure their ... Demonstrated ability to build rapport with guests through excellent guest relations skills.
Hotel Guest Services Agent
Loudon, TN · On-site
$13.25 - $16.75/hr
Maintain and upkeep exterior guest spaces as directed * Respond to guest requests and ensure their ... Demonstrated ability to build rapport with guests through excellent guest relations skills.
Restaurant General Manager
Knoxville, TN · On-site
$45K - $62K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$45K - $62K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Harriman, TN · On-site
$48K - $67K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Harriman, TN · On-site
$48K - $67K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$47K - $65K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$47K - $65K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Harriman, TN · On-site
$48K - $67K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Harriman, TN · On-site
$48K - $67K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$45K - $62K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$45K - $62K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Oak Ridge, TN · On-site
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Oak Ridge, TN · On-site
$46K - $64K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$47K - $65K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Restaurant General Manager
Knoxville, TN · On-site
$47K - $65K/yr
... directing the daily operations of the restaurant and ensuring compliance with company standards in ... This includes but is not limited to: product preparation and delivery, guest relations, restaurant ...
Owner Relations Manager
Knoxville, TN · On-site
$45K - $65K/yr
... direct link for your introduction and role questions. A resume submitted through a job board or ... It is a market where property care is guest experience -- a cold hot tub is a ruined anniversary.
Quick apply
Owner Relations Manager
Knoxville, TN · On-site
$45K - $65K/yr
... direct link for your introduction and role questions. A resume submitted through a job board or ... It is a market where property care is guest experience -- a cold hot tub is a ruined anniversary.
The ASD in partnership with the SD is responsible for overall guest service and merchandise ... The ASD is responsible for maintaining good relations with their respective partner and building a ...
The ASD in partnership with the SD is responsible for overall guest service and merchandise ... The ASD is responsible for maintaining good relations with their respective partner and building a ...
The ASD in partnership with the SD is responsible for overall guest service and merchandise ... The ASD is responsible for maintaining good relations with their respective partner and building a ...
The ASD in partnership with the SD is responsible for overall guest service and merchandise ... The ASD is responsible for maintaining good relations with their respective partner and building a ...
Bench Housekeeping Manager
Knoxville, TN · On-site
... a positive atmosphere for guest relations * Deliver effective training to ensure employees ... Assistant directors are typically promoted within two years. What We Offer * Paid time off ...
Bench Housekeeping Manager
Knoxville, TN · On-site
... a positive atmosphere for guest relations * Deliver effective training to ensure employees ... Assistant directors are typically promoted within two years. What We Offer * Paid time off ...
Bench Housekeeping Manager
Knoxville, TN · On-site
... a positive atmosphere for guest relations * Deliver effective training to ensure employees ... Assistant directors are typically promoted within two years. What We Offer * Paid time off ...
Bench Housekeeping Manager
Knoxville, TN · On-site
... a positive atmosphere for guest relations * Deliver effective training to ensure employees ... Assistant directors are typically promoted within two years. What We Offer * Paid time off ...
Area Director of Sales - Alcoa
Alcoa, TN · On-site
Ensure exceptional guest satisfaction that drives repeat business. What We're Looking For ... Strong negotiation, sales, and client relations skills. * Bachelor's degree preferred (or ...
Area Director of Sales - Alcoa
Alcoa, TN · On-site
Ensure exceptional guest satisfaction that drives repeat business. What We're Looking For ... Strong negotiation, sales, and client relations skills. * Bachelor's degree preferred (or ...
Area Director of Sales
Knoxville, TN · On-site
Ensure exceptional guest satisfaction that drives repeat business. What We're Looking For ... Strong negotiation, sales, and client relations skills. * Bachelor's degree preferred (or ...
Area Director of Sales
Knoxville, TN · On-site
Ensure exceptional guest satisfaction that drives repeat business. What We're Looking For ... Strong negotiation, sales, and client relations skills. * Bachelor's degree preferred (or ...
Vice President of Marketing, Events, Sales and Communications
Knoxville, TN · On-site
$150 - $200/hr
Communications & Public Relations * Serve as the organization's senior communications leader and ... Guest Experience, and Development teams. * Direct marketing that strengthens earned revenue across ...
Vice President of Marketing, Events, Sales and Communications
Knoxville, TN · On-site
$150 - $200/hr
Communications & Public Relations * Serve as the organization's senior communications leader and ... Guest Experience, and Development teams. * Direct marketing that strengthens earned revenue across ...
Guest Relations Director information
See Oak Ridge, TN salary details
$50.2K - $67.1K
6% of jobs
$67.1K - $84K
14% of jobs
$92K is the 25th percentile. Wages below this are outliers.
$84K - $100.9K
11% of jobs
$100.9K - $117.8K
17% of jobs
The median wage is $124.9K / yr.
$117.8K - $134.7K
6% of jobs
$134.7K - $151.6K
7% of jobs
$151.6K - $168.5K
7% of jobs
$180.3K is the 75th percentile. Wages above this are outliers.
$168.5K - $185.4K
9% of jobs
$185.4K - $202.3K
11% of jobs
$202.3K - $219.2K
9% of jobs
$219.2K - $236.1K
2% of jobs
$50.2K
$139.7K
$236.1K
How much do guest relations director jobs pay per year?
As of Sep 7, 2026, the average yearly pay for guest relations director in Oak Ridge, TN is $139,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $186,400.00 per year, depending on experience, location, and employer.
What is a guest relations director?
Guest Relations Directors are professionals responsible for ensuring exceptional guest experiences in hospitality settings like hotels, resorts, or event venues. They oversee guest services, handle complaints or special requests, and lead teams to maintain high satisfaction standards. Their role often includes training staff, developing guest service policies, and addressing any issues that arise during a guest's stay to enhance overall satisfaction and loyalty.
How does a guest relations director typically collaborate with other departments to enhance the guest experience?
A Guest Relations Director works closely with various departments such as front office, housekeeping, food and beverage, and event management to ensure seamless service delivery and address guest needs efficiently. Regular interdepartmental meetings and communication are essential for anticipating guest expectations and resolving issues swiftly. By fostering strong cross-functional relationships, the Guest Relations Director can implement guest feedback and coordinate special requests, ultimately elevating the overall guest experience.
What are the key skills and qualifications needed to thrive as a guest relations director, and why are they important?
To thrive as a Guest Relations Director, you need a background in hospitality management, excellent customer service skills, and prior supervisory experience in guest services. Familiarity with property management systems (PMS), customer relationship management (CRM) software, and sometimes certifications like CHA (Certified Hotel Administrator) are typical requirements. Outstanding interpersonal communication, conflict resolution, and leadership abilities set top performers apart in this role. These skills are crucial for ensuring exceptional guest experiences, efficiently resolving issues, and maintaining high service standards that drive customer loyalty.
What is the difference between Guest Relations Director vs Customer Service Manager?
| Aspect | Guest Relations Director | Customer Service Manager |
|---|---|---|
| Credentials | Experience in hospitality, leadership skills | Experience in customer service, communication skills |
| Work Environment | Hotels, resorts, luxury establishments | Retail, corporate offices, service centers |
| Industry Usage | Common in hospitality and tourism | Widespread across various industries |
| Search & Comparison | Often compared for guest experience roles | More general, less specific to hospitality |
The Guest Relations Director primarily focuses on managing guest experiences in hospitality settings, emphasizing luxury service and personalized attention. In contrast, the Customer Service Manager oversees broader customer support functions across industries, focusing on satisfaction and issue resolution. While both roles require strong communication skills and leadership, the Guest Relations Director's role is more specialized within the hospitality industry, making it distinct from the more general Customer Service Manager position.
What are the most commonly searched types of Guest Relations jobs in Oak Ridge, TN?
The most popular types of Guest Relations jobs in Oak Ridge, TN are:
What job categories do people searching Guest Relations Director jobs in Oak Ridge, TN look for?
The top searched job categories for Guest Relations Director jobs in Oak Ridge, TN are:
$15/hr
Full-time, Part-time
Medical, Dental, Vision, PTO
Re-posted 15 days ago
Job description
Job description
Nestled in the beautiful hills of East Tennessee, Windy Hill Farm and Preserve is a luxury resort offering unparalleled outdoor experiences, rustic elegance, and heartfelt hospitality. We are passionate about creating unforgettable stays for our guests while celebrating the beauty of nature and Southern charm.
We’re looking for a friendly, reliable, and hardworking Guest Services Agent to join our team. This position is perfect for someone who enjoys helping others, takes pride in presentation and cleanliness, and is comfortable working in a hands-on, outdoor environment.
Responsibilities:
- Greet guests warmly and assist with check-in and check-out processes
- Provide valet parking services in a safe and courteous manner
- Clean and prepare golf carts for guest use
- Maintain cleanliness and orderliness of building exteriors and common outdoor areas
- Assist guests with luggage, directions, and general resort inquiries
- Assist with set up and break down of meetings, outdoor functions and events
- Conduct daily rounds to ensure property is set for the guests and activities
- Meet and exceed all guest requests
- Assist guests with check-ins and check-outs including luggage delivery and removal
- Collaborate with housekeeping and maintenance teams to address guest needs effectively
- Prepare meeting areas when groups are scheduled
- Maintain and upkeep exterior guest spaces as directed
- Respond to guest requests and ensure their comfort throughout their stay
- Support other departments as needed to ensure a seamless guest experience
Skills:
- Excellent communication and customer service skills.
- A team player with a strong work ethic and positive attitude.
- Ability to lift up to 50 lbs, stand/walk for extended periods, and work outdoors in varying weather
conditions. - Valid driver’s license required.
- Previous hospitality or guest service experience is a plus, but not required
- Strong customer service skills with a focus on guest satisfaction.
- Demonstrated ability to build rapport with guests through excellent guest relations skills.
- Experience working with resort environments is a plus. If you are passionate about delivering
outstanding service in the hospitality industry, we encourage you to apply for this exciting opportunity
as a Guest Service Agent!
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
About Windy Hill Farm and Preserve
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
11 - 50 Employees
Headquarters location
Loudon, TN, US
Year founded
2020