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Guest Relations Coordinator Jobs in Boca Raton, FL

The Breakers Palm Beach

College Recruit

Palm Beach, FL

$14.50 - $19.50/hr

The Guest Relations Coordinator Internship will empower you to warmly engage guests while paying attention to the smallest of details. As an intern you'll gain the opportunity for unparalleled ...

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Guest Relations Coordinator information

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$14

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How much do guest relations coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for guest relations coordinator in Boca Raton, FL is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $18.46 per hour, depending on experience, location, and employer.

What is a guest relations coordinator?

Guest Relations Coordinators are professionals responsible for ensuring that guests have a positive experience at an establishment, such as a hotel, resort, or event venue. They handle guest inquiries, resolve complaints, and provide information or assistance as needed. Their goal is to ensure guest satisfaction by addressing needs promptly and maintaining high service standards. Guest Relations Coordinators often act as a liaison between guests and various departments to enhance the overall guest experience.

How does a guest relations coordinator typically collaborate with other departments to enhance the guest experience?

As a Guest Relations Coordinator, you will work closely with departments such as housekeeping, front desk, food and beverage, and maintenance to ensure that guest needs are met promptly and efficiently. You’ll often act as a liaison, communicating guest preferences or special requests and following up to resolve any issues that may arise during a guest’s stay. This collaborative environment requires strong interpersonal skills and the ability to multitask, as you’ll frequently coordinate with multiple teams to create a seamless and memorable guest experience.

What are the key skills and qualifications needed to thrive as a guest relations coordinator, and why are they important?

To thrive as a Guest Relations Coordinator, you need excellent customer service skills, problem-solving abilities, and often a background in hospitality or related fields. Familiarity with property management systems, reservation software, and proficiency in Microsoft Office are commonly required, and some roles may prefer certifications in hospitality management. Outstanding interpersonal communication, patience, and the ability to remain calm under pressure help you build rapport and resolve guest issues effectively. These skills ensure positive guest experiences, efficient operations, and uphold the reputation of the organization.

What is the difference between Guest Relations Coordinator vs Front Desk Agent?

AspectGuest Relations CoordinatorFront Desk Agent
Primary RoleEnhances guest experience, manages guest inquiries, and coordinates servicesHandles check-ins, check-outs, and guest requests at the front desk
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, basic administrative skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service experience beneficial

While both roles focus on guest service in hospitality settings, the Guest Relations Coordinator primarily manages guest experiences and coordinates services, whereas the Front Desk Agent handles check-in/check-out processes and immediate guest requests. The Coordinator role often involves more customer interaction and problem-solving, while the Front Desk role is more administrative and operational.

Is guest relations a stressful job?

Guest Relations Coordinators often handle customer complaints, manage guest expectations, and resolve issues, which can be stressful during busy periods or when dealing with difficult guests. The role requires strong communication skills and the ability to remain calm under pressure, but workload and environment influence stress levels. Proper training and support can help manage job-related stress effectively.

What are the most commonly searched types of Guest Relations jobs in Boca Raton, FL?

The most popular types of Guest Relations jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Guest Relations Coordinator jobs?

Cities near Boca Raton, FL with the most Guest Relations Coordinator job openings:

Guest Relations Coordinator jobs near you
Infographic showing various Guest Relations Coordinator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $36,426 per year, or $17.5 per hour.

Guest Relations Coordinator (Part-Time)

The Breakers Palm Beach

Palm Beach, FL

Part-time

Re-posted 9 days ago

Job description

Job Summary:
The Guest Relations Coordinator is responsible for supporting the guest experience from pre-arrival through departure, assisting with check-ins, check-outs, and all leisure-related guest needs. Coordinators provide prompt, professional service by responding to guest inquiries via phone and email, offering resort and area information, booking reservations, and managing call routing. Strong product knowledge, sales acumen, and proficiency in guest-service software applications are essential. Additional responsibilities include maintaining an individual cash bank, anticipating and responding to guest needs, and supporting a variety of administrative and guest-service tasks. Schedule flexibility is required, including overnight relief training, holidays and weekends.

Qualifications:
- High school diploma or GED required; Bachelor's degree preferred
- Previous experience in customer service, hospitality, or related field
- Strong communication and interpersonal skills
- Proficiency in guest-service software applications
- Ability to multitask and work in a fast-paced environment
- Sales acumen and strong product knowledge
- Schedule flexibility including overnight shifts
Responsibilities:
- Assist guests with check-ins, check-outs, and various leisure-related needs
- Respond to guest inquiries via phone and email
- Provide resort and area information to guests
- Book reservations for guests
- Maintain an individual cash bank
- Anticipate and respond to guest needs
- Support administrative and guest-service tasks
- Receive training for overnight relief shifts