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Guest Relation Associate Jobs in Greer, SC (NOW HIRING)

Crescent

Executive Housekeeper

Greenville, SC · On-site

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Crescent

AM Restaurant Server (PT)

Greenville, SC · On-site

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Crescent

AM Server

Greenville, SC · On-site

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Crescent

Housekeeping Floor Houseperson

Greenville, SC · On-site

$13.25 - $16/hr

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

HEI Hotels and Resorts

Banquet Server

Greenville, SC · On-site

$17/hr

Our continued success is driven by our associates - the heart of every guest experience. Where ... Must have basic knowledge of food and beverage preparations, service standards, guest relations and ...

Heihotels

Banquet Server

Greenville, SC

$17/hr

Our continued success is driven by our associates - the heart of every guest experience. Where ... Must have basic knowledge of food and beverage preparations, service standards, guest relations and ...

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Guest Relation Associate information

See Greer, SC salary details

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How much do guest relation associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for guest relation associate in Greer, SC is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.12 per hour, depending on experience, location, and employer.

What is a guest relation associate?

Guest Relation Associates are hospitality professionals who serve as the main point of contact between guests and a hotel or service establishment. They handle guest inquiries, resolve complaints, and ensure a positive guest experience from arrival to departure. Their duties often include greeting guests, providing information about facilities and services, coordinating with other departments, and addressing special requests. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as a guest relation associate, and why are they important?

To thrive as a Guest Relation Associate, you need strong interpersonal skills, problem-solving abilities, and typically a diploma or degree in hospitality or related fields. Familiarity with property management systems (PMS), reservation software, and proficiency in multiple languages are often required. Exceptional communication, patience, and a customer-oriented attitude make someone stand out in this position. These skills and qualities are crucial for ensuring positive guest experiences and maintaining the establishment's reputation.

What are some common challenges faced by guest relation associates, and how can they be managed effectively?

Guest Relation Associates often encounter challenges such as handling difficult guest complaints, managing high volumes of guest inquiries during peak times, and ensuring personalized service for each guest. To manage these effectively, it's important to remain calm under pressure, communicate clearly, and leverage teamwork by coordinating with other departments like housekeeping and front desk. Building strong problem-solving skills and staying updated on hotel policies also help in delivering exceptional guest experiences and resolving issues efficiently.

What is the difference between Guest Relation Associate vs Front Desk Agent?

AspectGuest Relation AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, hospitality settings focused on guest experienceHotels, motels, hospitality venues managing guest check-in/out
Employer & Industry UsageCommonly employed in hospitality to enhance guest satisfactionStandard role in hotel front desks handling reservations and inquiries
Search & Comparison IntentOften compared for guest service roles in hospitalityCompared for front desk and reception duties

While both roles involve guest interaction, a Guest Relation Associate focuses more on guest satisfaction and personalized service, whereas a Front Desk Agent handles check-in, check-out, and reservations. Both positions are vital in hospitality settings and often overlap in customer service skills, but their primary responsibilities differ slightly.

Is guest relation associate a stressful job?

A guest relation associate role involves interacting with customers and addressing their needs, which can be demanding during busy periods or when handling difficult guests. The job requires strong communication skills, patience, and the ability to manage multiple tasks, but stress levels vary depending on the work environment and individual resilience.
Guest Relation Associate jobs near you
Infographic showing various Guest Relation Associate job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,515 per year, or $15.6 per hour.

AM Server

Crescent Hotels & Resorts LLC

Greenville, SC

Full-time

Re-posted 22 days ago

Job description

JOB OVERVIEW:  Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1.            Take and serve guest orders promptly and according to service manual.

2.            Do all necessary set-up side work as assigned.

3.            Answer any guest questions about the menu.

4.            Operate the electronic cash register/P.O.S. system (where applicable).

5.            Check food after serving it to guest to ascertain that appearance, temperature and portions are correct.

6.            Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES: 

Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.  Must be able to withstand prolonged periods of standing and/or walking.  Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:  

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.