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Guest Manager Jobs in Nevada (NOW HIRING)

Wynn Resorts

Spa Guest Attendant - Male

Las Vegas, NV · On-site

Responsible for management of spa lockers which includes replenishing guest amenities such as: robes, hangers, plastic bags, sandals, and other items. * Helps ensure facility is only accessed by spa ...

AEG

Guest Experience - Nevada

Las Vegas, NV · On-site

$15.50 - $16.50/hr

Management is currently hiring part-time Guest Experience Team Members to work at Allegiant Stadium. Company Description - S.A.F.E. (Security, Athletic Facilities & Events) Management is a ...

Go Rentals

Guest Experience Associate

Reno, NV

$19/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... with management, team members, FBO and Hotel Partners, and leads, follow verbal and written ...

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Guest Manager information

What does a guest manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.

What are the key skills and qualifications needed to thrive as a guest manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What are some common challenges faced by guest managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are the most commonly searched types of Guest jobs in Nevada?

The most popular types of Guest jobs in Nevada are:

What cities in Nevada are hiring for Guest Manager jobs?

Cities in Nevada with the most Guest Manager job openings:

Guest Manager jobs near you
Infographic showing various Guest Manager job openings in Nevada as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Guest Service Agent

Las Vegas Homewood Suites by Hilton City Center

Las Vegas, NV • On-site

$16 - $18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Guest Service Agent / Front Desk Agent

Las Vegas Homewood Suites by Hilton

Wage: $16.00 - $18.00/hr BOE


Be the Friendly Face Our Guests Remember!

Do you have a genuine warmth and helpful nature? Do you enjoy making people feel welcome and creating a great first impression?

If you're friendly, dependable, and enjoy helping others, Tharaldson Hospitality Management wants you!

Our Guest Service Agents are often the first and last person a guest interacts with during their stay. You'll play an important role in creating a positive guest experience while working with a supportive team and gaining valuable hospitality experience.

With 90 hotels nationwide and continued growth ahead, Tharaldson offers opportunities to build your skills and advance your hospitality career.

What We Offer

  • Career advancement opportunities
  • Competitive pay
  • Daily Pay option
  • Employee hotel discounts
  • Flexible scheduling
  • Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and Profit Sharing
  • Paid Vacation

What You'll Do

  • Welcome guests with a friendly and professional attitude.
  • Check guests in and out and assign rooms.
  • Answer phones, route calls, and accurately take guest messages.
  • Respond to guest questions, requests, and concerns in a timely and professional manner.
  • Handle guest information and records with confidentiality and integrity.
  • Maintain accurate cash and transaction records.
  • Complete required front desk paperwork, logs, and reports.
  • Perform property walks and help maintain a clean, welcoming lobby and common areas.
  • Assist with breakfast service and keep the area clean and stocked, as needed.
  • Provide wake-up calls and assist guests with special requests.
  • Communicate important guest and property information to the team through the pass-on log.
  • Support hotel sales and marketing efforts as directed by the General Manager.
  • Assist with laundry and other hotel operations as needed.
  • Perform other duties as assigned.

What We're Looking For

  • Previous customer service experience preferred; hospitality experience is a plus.
  • A friendly, positive attitude and genuine desire to help others.
  • Strong communication and customer service skills.
  • Ability to remain professional and calm when handling guest concerns.
  • Ability to handle confidential guest information with integrity.
  • Basic computer and cash-handling skills.
  • Reliable and dependable attendance.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
  • High school diploma or equivalent preferred.

No hotel experience? No problem! We value a great attitude, willingness to learn, and a passion for providing excellent service.

Equal Employment Opportunity

Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.

Reasonable Accommodation

Tharaldson Hospitality Management is committed to providing reasonable accommodations to qualified applicants and associates with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you need an accommodation during the application or interview process, please contact Human Resources.