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Guest Manager Jobs in Colorado (NOW HIRING)

Sushi Den

Guest Service Experience Manager

Denver, CO · On-site

$65K - $70K/yr

Job Overview We are seeking a dedicated and dynamic Guest Experience Manager to enhance customer satisfaction and drive operational excellence within our establishment. This role is pivotal in ...

Sushi Den

Guest Service Experience Manager

Denver, CO · On-site

$65K - $70K/yr

Job Overview We are seeking a dedicated and dynamic Guest Experience Manager to enhance customer satisfaction and drive operational excellence within our establishment. This role is pivotal in ...

Crescent

Guest Services Supervisor

Denver, CO · On-site

$25/hr

Serve as Manager on Duty when assigned. Systems & Communication * Utilize the property management ... Maintain accurate guest records and confidentiality standards. * Ensure important information is ...

Stonebridge Companies

Guest Services Supervisor

Denver, CO · On-site

$22 - $23.59/hr

Guest Services Supervisor Location:Denver, Colorado (Cherry Creek) FLSA:Non-Exempt Status:Full-time ... Managing a portfolio of over 160 hotels across the United States, we offer extensive growth ...

Hersha Hospitality Management

Guest Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager ...

HHM Hotels

Guest Service Supervisor

Lone Tree, CO

$21 - $23/hr

Guest Service Supervisor Supervise front desk staff ensuring brand/hotel guest and sustainability ... Potential Career Path Front Desk Manager - Assistant General Manager or Sales Manager - General ...

Ulta Beauty

Guest Coordinator

Denver, CO · On-site

$16 - $21.25/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Ulta Beauty, Inc.

Guest Coordinator

Denver, CO · On-site

$16 - $21.25/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

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All JobsGuest JobsGuest Manager JobsGuest Manager Jobs in Colorado

Guest Manager information

What does a guest manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.

What are the key skills and qualifications needed to thrive as a guest manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What are some common challenges faced by guest managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are the most commonly searched types of Guest jobs in Colorado?

The most popular types of Guest jobs in Colorado are:

Guest Manager jobs near you
Infographic showing various Guest Manager job openings in Colorado as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Guest Service Experience Manager

Sushi Den

Denver, CO • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Job Overview
We are seeking a dedicated and dynamic Guest Experience Manager to enhance customer satisfaction and drive operational excellence within our establishment. This role is pivotal in ensuring that our guests receive exceptional service while fostering a positive and engaging environment for both customers and staff. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage multiple tasks effectively.

Duties

1. Guest Experience Management

  • Greet and engage with guests in a professional and welcoming manner.

2. Operational Oversight

  • Supervise FOH team members including hosts, servers, EXPOs, and bussers.
  • Maintain a clean, organized, and inviting atmosphere in the dining room and entry areas.
  • Manage guest flow and seating using the reservation system to minimize wait times.

3. Staff Training & Development

  • Train new hires on service standards, menu knowledge, and guest engagement.
  • Conduct performance evaluations and provide coaching as needed.
  • Foster a collaborative and respectful team environment.

4. Customer Relations

  • Build relationships with regular guests and VIPs.
  • Identify opportunities to improve guest satisfaction and retention.
  • Collect and evaluate guest feedback to enhance service delivery.

5. Administrative & Financial Tasks

  • Support scheduling, labor cost control, and shift coverage.
  • Review reports on service quality, guest satisfaction, and efficiency.
  • Respond promptly and effectively to guest concerns and complaints.
  • Ensure attentive, efficient, and friendly service throughout the guest experience.

Requirements

  • Proven hospitality or guest service experience, preferably in a supervisory or managerial role.
  • Availability to work evenings, weekends, and holidays as needed.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving mindset with a strong attention to detail.
  • Proficiency in restaurant software and basic computer applications.

Physical Requirements

  • Ability to lift and carry up to 50 pounds.
  • Ability to stand or walk for extended periods.
  • Repetitive use of fingers, hands, and arms.

Benefit

401K and ER match

Medical/Dental/Vision/ Supplemental insurances

Paid time off

Paid sick leave

EAP

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching

Application Question(s):

  • Are you proficient in restaurant software?

Experience:

  • Guest services: 2 years (Required)

Ability to Commute:

  • Denver, CO 80210 (Required)

Work Location: In person