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Guest Experience Marriott Jobs in Racine, WI (NOW HIRING)

Marriott

Guest Experience Specialist

Waukegan, IL · On-site

$16 - $16.50/hr

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Specialist

Waukegan, IL · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Housekeeping

Waukegan, IL · On-site

$13.25 - $16/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott International

Housekeeping

Waukegan, IL · On-site

$16 - $16.50/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott International, Inc

Housekeeping

Waukegan, IL · On-site

$16 - $16.50/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

... exceptional guest experience that defines a premium Marriott hotel stay. Whether you're an experienced front desk agent ready to step into your first hotel supervisory role, a guest services ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

... exceptional guest experience that defines a premium Marriott hotel stay. Whether you're an experienced front desk agent ready to step into your first hotel supervisory role, a guest services ...

White Lodging

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

... exceptional guest experience that defines a premium Marriott hotel stay. Whether you're an experienced front desk agent ready to step into your first hotel supervisory role, a guest services ...

Crescent Hotels

Dishwasher Steward

Brookfield, WI · On-site

$13.50 - $16.75/hr

One of the keys to a positive guest experience is positive interaction with Crescent staff. It is ... Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or ...

Crescent

Guest Room Attendants

Brookfield, WI · On-site

$13 - $16.50/hr

We are seeking experienced and customer service oriented individuals to fill the position of Guest ... Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed ...

Crescent

Guest Room Attendants

Brookfield, WI · On-site

$13 - $16.50/hr

We are seeking experienced and customer service oriented individuals to fill the position of Guest ... Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed ...

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Guest Experience Marriott information

See Racine, WI salary details

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How much do guest experience marriott jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for guest experience marriott in Racine, WI is $15.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What does a guest experience associate do at Marriott?

A Guest Experience associate at Marriott is responsible for ensuring that guests have a positive and memorable stay. Their duties often include greeting guests, addressing inquiries or concerns, providing information about hotel services and local attractions, and resolving issues promptly. They work closely with housekeeping, front desk, and management teams to deliver exceptional customer service and uphold Marriott’s high standards. Their goal is to create a welcoming environment and exceed guest expectations throughout their visit.

What is the difference between Guest Experience Marriott vs Front Desk Agent?

AspectGuest Experience MarriottFront Desk Agent
Primary RoleEnhancing guest satisfaction through personalized service and engagementManaging guest check-in/check-out and reservations
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentFront desk, lobby, guest interaction areasFront desk, reception area
CertificationsCustomer service experience often preferred; hospitality background helpfulHospitality or customer service experience; sometimes required certifications

Guest Experience Marriott focuses on creating memorable guest interactions and personalized service, while Front Desk Agents handle the operational aspects of guest check-in and check-out. Both roles require strong customer service skills, but Guest Experience roles emphasize engagement and satisfaction beyond basic service, often involving more personalized interactions.

How does the guest experience role at Marriott typically collaborate with other hotel departments to ensure exceptional service?

In the Guest Experience role at Marriott, collaboration with various hotel departments—such as housekeeping, front desk, food and beverage, and maintenance—is essential to providing seamless and memorable stays for guests. Team members often communicate guest preferences, resolve service issues, and coordinate special requests by working closely with colleagues across departments. This collaborative approach helps to quickly address any concerns and deliver personalized touches, which are hallmarks of Marriott’s service standards. Regular briefings and digital communication tools support this teamwork, ensuring everyone is aligned in meeting guest needs.

What does a guest experience specialist do at Marriott?

A guest experience specialist at Marriott is responsible for ensuring guests have a positive stay by providing excellent customer service, addressing guest needs, and resolving issues promptly. They often handle check-ins, assist with inquiries, and promote hotel amenities, using communication skills and familiarity with hotel systems. The role requires a focus on guest satisfaction and may involve teamwork and problem-solving skills.

What are the key skills and qualifications needed to thrive as a guest experience associate at Marriott?

To thrive as a Guest Experience Associate at Marriott, you need strong customer service skills, attention to detail, and ideally a background in hospitality or a related field. Familiarity with property management systems (like Marriott's proprietary platforms), booking software, and reservation tools is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in creating memorable guest interactions. These skills ensure guests receive outstanding service, leading to higher satisfaction and loyalty, which are crucial in the hospitality industry.
What job categories do people searching Guest Experience Marriott jobs in Racine, WI look for? The top searched job categories for Guest Experience Marriott jobs in Racine, WI are:
What cities near Racine, WI are hiring for Guest Experience Marriott jobs? Cities near Racine, WI with the most Guest Experience Marriott job openings:
Guest Experience Marriott jobs near you
Infographic showing various Guest Experience Marriott job openings in Racine, WI as of June 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,854 per year, or $15.3 per hour.

Guest Experience Specialist

Marriott

Waukegan, IL • On-site

$16 - $16.50/hr

Other

Re-posted 10 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

Additional Information Evening Shift, weekends and holidays availability preferred.

Job Number 26077458

Job Category Rooms & Guest Services Operations

Location 3800 Northpoint Blvd, Waukegan, Illinois, United States, 60085 VIEW ON MAP (https://www.google.com/maps?q=3800%20Northpoint%20Blvd%2C%20Waukegan%2C%20Illinois%2C%20United%20States%2C%2060085)

Schedule Part Time

Located Remotely? N

Position Type Non-Management

Pay Range: $16.00-$16.50 per hour

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf) to learn more.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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