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Guest Experience Associate Jobs in Provo, UT (NOW HIRING)

Stand Out for Good, Inc

Support Associate

Riverton, UT · On-site

$16.50 - $21.25/hr

Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Stand Out For Good

Support Associate

Riverton, UT · On-site

$16.50 - $21.25/hr

Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Stand Out For Good

Seasonal Support Associate

Riverton, UT · On-site

$14.50 - $16.75/hr

Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Ulta Beauty, Inc.

Lead Cashier

Orem, UT · On-site

$14 - $17/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Ulta Beauty

Lead Cashier

Riverton, UT · On-site

$15.50 - $18.75/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Ulta Beauty

Lead Cashier

Orem, UT · On-site

$14 - $17/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Ulta Beauty

Lead Cashier

Park City, UT · On-site

$16.75 - $20.50/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

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All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Provo, UT

Guest Experience Associate information

See Provo, UT salary details

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How much do guest experience associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest experience associate in Provo, UT is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $16.59 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What are popular job titles related to Guest Experience Associate jobs in Provo, UT?

For Guest Experience Associate jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Guest Experience Associate jobs in Provo, UT look for?

The top searched job categories for Guest Experience Associate jobs in Provo, UT are:

What cities near Provo, UT are hiring for Guest Experience Associate jobs?

Cities near Provo, UT with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you

Spa Sales and Guest Service Associate

Hand & Stone - 1851 W Traverse Pwky STE B - Lehi, UT

Lehi, UT • On-site

$15 - $20/hr

Part-time

Re-posted 22 days ago

Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Front Desk Sales Receptionist
Hand & Stone Massage & Facial Spa – Lehi
Earn $15/hour + Uncapped Membership Commissions
Top performers can earn $30+ per membership sold!

We are not looking for someone to simply answer phones and check guests in.
We are looking for a friendly, confident, sales-focused professional who wants to create an exceptional guest experience while earning great commissions.
What Success Looks Like
⭐ 1. Membership Sales (Our #1 Priority)
Hand & Stone is a membership-based business. Your primary responsibility is confidently introducing and selling memberships to guests.
  • Must enjoy talking with people.
  • Must be confident—not shy or timid.
  • Must be comfortable asking every qualified guest to become a member.
  • Sales experience is a plus but we'll train the right person.
???? 2. Create an Amazing First Impression
Every guest should feel welcomed the moment they walk through our doors.
You will:
  • Smile and greet every guest immediately.
  • Create positive energy from the first interaction.
  • Make every guest feel valued and appreciated.
???? 3. Booking Accuracy
Accuracy matters.
You must:
  • Book appointments correctly.
  • Verify services, therapists, dates, and times.
  • Help keep our schedules running smoothly.
???? 4. Rebook Every Guest
Every guest should leave with their next appointment scheduled whenever possible.
You should confidently recommend a follow-up visit and explain the benefits of staying consistent with their wellness routine.
⬆️ 5. Recommend Upgrades & Additional Services
Help guests get the most from every visit by recommending upgrades and additional spa services that fit their needs.
???? 6. Promote Gift Cards
Gift cards are an important part of our business.
You should comfortably introduce gift card promotions and suggest them for birthdays, holidays, anniversaries, and special occasions.
???? 7. Professionalism Matters
We expect every team member to represent Hand & Stone with professionalism.
This includes:
  • Staying off your personal phone while working.
  • Standing to greet guests whenever possible.
  • Opening the door for guests.
  • Offering water and warm neck wraps.
  • Maintaining a clean, organized front desk.
  • Creating a warm, welcoming, and positive atmosphere for every guest.
What We Offer
  • Starting pay: $15.00/hour

  • Uncapped membership commissions

  • Top performers earn $30+ per membership

  • Paid training
  • Advancement opportunities
  • A positive, supportive team environment
If you're outgoing, dependable, love helping people, and want to be rewarded for your performance, we'd love to meet you!
Hours
  • 15-28 hours a week we can do a set schedule.  We need a mix of 1-2 closing shifts 2 opening weekdays  and 1 Sunday a month and can work Saturdays  (We can hire multiple or just one person)
  • On occassion helping on another shift when required