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Guest Experience Associate Jobs in Washington (NOW HIRING)

Dash In

Guest Experience Supervisor

Indian Head, MD

$18 - $22.50/hr

Support associates in meeting guest needs efficiently, maintaining a "no wait" experience. * Monitor customer flow and open registers as needed to ensure seamless service. * Uphold Dash In Brand ...

Marriott

Guest Experience Expert

Gaithersburg, MD · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Herndon, VA

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Linthicum, MD · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Silver Spring, MD · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Arlington, VA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22.50/hr

Description Join Dash In as a Guest Experience Manager La Plata, MD Be part of a Great Place to ... Associate's or Bachelor's degree * Active ServSafe certification * Experience with POS systems

Dash In

Guest Experience Supervisor

La Plata, MD

$18 - $22.50/hr

Join Dash In as a Guest Experience Manager La Plata, MD Be part of a Great Place to Work ... Associate's or Bachelor's degree * Active ServSafe certification * Experience with POS systems

Dash In

Guest Experience Supervisor

La Plata, MD

$18 - $22.50/hr

Join Dash In as a Guest Experience Manager La Plata, MD Be part of a Great Place to Work ... Associate's or Bachelor's degree * Active ServSafe certification * Experience with POS systems

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22.50/hr

Description Position at Dash In Join Dash In as a Guest Experience Manager La Plata, MD Be part of ... Associate's or Bachelor's degree * Active ServSafe certification * Experience with POS systems

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22.50/hr

Join Dash In as a Guest Experience Manager La Plata, MD Be part of a Great Place to Work Certified ... Associate's or Bachelor's degree * Active ServSafe certification * Experience with POS systems

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22.50/hr

Join Dash In as a Guest Experience Manager La Plata, MD Be part of a Great Place to Work Certified ... Associate's or Bachelor's degree * Active ServSafe certification * Experience with POS systems

Signature Aviation

Guest Experience Leader

Dulles, VA · On-site

$15.75 - $20.50/hr

Monitor the performance of Guest Experience Specialists and/or Associates to ensure technical accuracy, demeanor, and adherence to Company policies and procedures. Correct performance as needed and ...

New

Signature Aviation

Guest Experience Leader

Dulles, VA · On-site

Monitor the performance of Guest Experience Specialists and/or Associates to ensure technical accuracy, demeanor, and adherence to Company policies and procedures. Correct performance as needed and ...

New

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All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Washington

Guest Experience Associate information

See Washington salary details

$10

$18

$23

How much do guest experience associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for guest experience associate in Washington is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $19.62 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What are the most commonly searched types of Guest Experience jobs in Washington?

The most popular types of Guest Experience jobs in Washington are:

What are popular job titles related to Guest Experience Associate jobs in Washington?

For Guest Experience Associate jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Guest Experience Associate jobs in Washington look for?

The top searched job categories for Guest Experience Associate jobs in Washington are:

What cities in Washington are hiring for Guest Experience Associate jobs?

Cities in Washington with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,471 per year, or $18 per hour.

Guest Experience Supervisor

Dash In

Indian Head, MD

$18 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Dash In rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Join the Dash In Team as a Front of House Guest Experience Supervisor:  
 
Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to Work Certified™ and recognized as one of Fortune's Best Workplaces in Retail™. We're looking for a Guest Experience Supervisor to help lead our team! 
 
 
Your Role in Creating Remarkable Experiences: 
  • Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. 
  • Ensure smooth front-of-house operations and provide your team with the tools and resources to deliver outstanding guest experiences. 
  • Proactively interact with guests, addressing their questions and concerns promptly. 
  • Support associates in meeting guest needs efficiently, maintaining a "no wait" experience. 
  • Monitor customer flow and open registers as needed to ensure seamless service. 
  • Uphold Dash In Brand Standards, ensuring high levels of guest engagement, cleanliness, safety, and operational adherence. 
  • Maintain effective communication with the Guest Experience Manager regarding ordering and inventory needs. 
  • Complete assigned tasks as directed by the Guest Experience Manager and Sr. Store Manager. 
Qualifications and Experience: 
  • Minimum of 1 year in a supervisory or management role in a customer service or retail environment. 
  • High School Diploma or GED required. 
  • Ability to multitask and solve problems effectively. 
  • Comfortable using technology, including POS software. 
  • Strong focus on providing exceptional guest experiences with excellent people skills. 
  • Active ServSafe Certification (a plus). 
  
Why Dash In? 
Join a company that drives innovation, provides exceptional value, and fosters a great work environment. At Dash In, we believe in your growth and development: 
  
  
Employee Benefits and Perks: 
  • Paid Time Off: Vacation, sick, and personal leave, plus paid holidays. 
  • Paid Community Engagement: 2 paid community service days each year. 
  • Paid Parental Leave: Support for new parents. 
  • Tuition reimbursement, development programs, and certificate program assistance. 
  • Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance. 
  • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account. 
  • Insurance: Pet insurance, basic life insurance, and short- and long-term disability coverage. 
  • Career Growth: Opportunities to advance in the Mid-Atlantic Region. 
  • Employee Discounts: Free coffee, fountain beverages, discounts on fresh food at Dash In corporate stores, and discounted monthly car wash memberships. 
  
We’re excited to meet you and welcome you into our family! Apply now, and let's create greatness together. 
  
Dash In is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

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