ZipRecruiter

Log In

1

Guest Associate Jobs in Spring, TX (NOW HIRING)

Marriott

Guest Experience Specialist

Houston, TX

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Houston, TX · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

next page

Showing results 1-20

All JobsGuest Associate JobsGuest Associate Jobs in Spring, TX

Guest Associate information

See Spring, TX salary details

$8

$14

$18

How much do guest associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for guest associate in Spring, TX is $14.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $15.38 per hour, depending on experience, location, and employer.

How does a Guest Associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a Guest Associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is a guest associate?

A guest associate is a retail or hospitality employee responsible for assisting customers or guests, providing service, answering questions, and ensuring a positive experience. The role often involves communication skills, product knowledge, and customer service training, and may require working flexible hours including evenings and weekends.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What job makes $10,000 a month without a degree?

A Guest Associate typically does not earn $10,000 a month without a degree; such high earnings are uncommon in entry-level hospitality roles. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education.

What jobs pay $400 an hour?

Guest Associate roles typically do not pay $400 an hour; such high rates are usually associated with specialized professions like top-tier consultants, surgeons, or high-level executives. These roles often require advanced skills, extensive experience, or certifications, and compensation varies widely based on industry and location.

What are Guest Associates?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

What is a guest associate job description?

A guest associate is responsible for assisting customers, providing excellent service, and ensuring a positive experience in a retail or hospitality environment. The role often involves tasks such as greeting guests, answering questions, processing transactions, and maintaining a clean and organized space. Strong communication skills and a friendly attitude are essential for success in this position.
What are the most commonly searched types of Guest jobs in Spring, TX? The most popular types of Guest jobs in Spring, TX are:
What cities near Spring, TX are hiring for Guest Associate jobs? Cities near Spring, TX with the most Guest Associate job openings:
Guest Associate jobs near you
Guest Experience Specialist

Guest Experience Specialist

Marriott

Houston, TX

Full-time

Posted 5 days ago

Key responsibilities

  • Deliver a wide range of services to guide guests through their entire stay.

  • Process operational needs, address guest requests, complete reports, deliver quality meals, and share highlights of the local area.

  • Take ownership of the guest experience in the main areas of the hotel with a guest-first mindset.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,157 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply