ZipRecruiter

Log In

1

Guest Associate Jobs in Somerville, MA (NOW HIRING)

Lark Hospitality

Guest Service Associate

Salem, MA · On-site

$19.50/hr

Guest Service Associate We are seeking a warm, polished, and genuinely hospitality-driven Guest Service Associate to join our team at one of Salem's most distinctive luxury boutique hotels. Set ...

Lark Hospitality

Guest Service Associate

Salem, MA · On-site

$19.50/hr

We are seeking a warm, polished, and genuinely hospitality-driven Guest Service Associate to join our team at one of Salem's most distinctive luxury boutique hotels. Set within a beautiful historic ...

CSM

Weekend Bartender | Courtyard, Woburn

Woburn, MA · On-site

$16/hr

... associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. • Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all ...

European Wax Center

GUEST SERVICE ASSOCIATE

Boston, MA

$15 - $25/hr

Position Summary Salary Range includes Base Hourly Rate plus Package Sales Commission As a Guest Service/Sales Associate at European Wax Center, you play a pivotal role in creating a warm and ...

New

next page

Showing results 1-20

All JobsGuest Associate JobsGuest Associate Jobs in Somerville, MA

Guest Associate information

See Somerville, MA salary details

$9

$17

$22

How much do guest associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for guest associate in Somerville, MA is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.89 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Somerville, MA are hiring for Guest Associate jobs?

Cities near Somerville, MA with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Somerville, MA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,105 per year, or $17.4 per hour.

Weekend Bartender | Courtyard, Woburn

Woburn, MA

CSM Lodging Services Incorporated
See more jobs at CSM Lodging Services Incorporatedexternal

$16/hr

Full-time

Re-posted 22 days ago

Job description

This position is responsible for preparing and serving beverages and food to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting bar atmosphere. Follows CSM and brand standards of quality to ensure guest satisfaction.
• Greets all guests in a courteous and friendly manner.
• Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
• Responds to guests needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs. Effectively operates micros operating system and cash register.
• Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all guest checks.
• Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/Brand standards.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Consistently checks guests’ identification and monitors guest consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Completes all required paperwork accurately and in a timely manner while adhering to CSM internal audit procedures.
• Assists with inventory, completing inventory par sheets, and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Brand, local, state and federal regulations.
• Assist in maintaining sanitation and cleanliness of the bar, kitchen, and dish area.
• Follow all CSM/Brand procedures for guest/associate incidents.

Rate: $16.00 / hour, plus tips

Schedule: Friday - Sunday, 4:00 - 11:00 PM

Competencies/Skills Required: Must have one or more years of previous bartending experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest needs and complete required paperwork.
Education: High school diploma/GED or equivalent experience required.
Physical Requirements: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift. Ability to lift, transport, and connect a keg weighing up to 150 pounds an occasional basis. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.