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Guest Associate Jobs in Grayson, GA (NOW HIRING)

Marriott International

Guest Environment Expert

Atlanta, GA · On-site

$14.75 - $18.75/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Environment Expert

Atlanta, GA · On-site

$14.75 - $18.75/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Atlanta, GA · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Alpharetta, GA · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Alpharetta, GA · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Environment Expert

Atlanta, GA · On-site

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Alpharetta, GA · On-site

$16.25 - $16.75/hr

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Alpharetta, GA

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Atlanta, GA · On-site

$17 - $17.50/hr

Job Number 26101823 Job Category Rooms & Guest Services Operations Location 2091 Convention Center ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

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All JobsGuest Associate JobsGuest Associate Jobs in Grayson, GA

Guest Associate information

See Grayson, GA salary details

$8

$14

$19

How much do guest associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for guest associate in Grayson, GA is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.06 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Grayson, GA are hiring for Guest Associate jobs?

Cities near Grayson, GA with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Grayson, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,700 per year, or $14.8 per hour.

Hotel Guest Services Manager

Valor Hospitality Partners

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

COMPANY OVERVIEW
At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
POSITION PROFILE
Responsible for overseeing all guest-related operations, including managing the front desk staff, ensuring a high level of guest satisfaction, and handling inquiries and complaints. Key duties include managing staff schedules, coordinating with other hotel departments like housekeeping, training employees, and implementing policies to improve guest experiences. They also monitor bookings, manage check-in/check-out procedures, and ensure all guest needs are met professionally.
ESSENTIAL RESPONSIBILTIES
  • Resolve and react to guest complaints, needs or concerns and ensure all guests receive appropriate responses in a timely and professional manner, anticipate potential problems by reviewing and monitoring complaints logs and records, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
  • Have accurate and complete guest assistance information available regarding events taking place in town, restaurants, athletic events, etc. Determine the requirements for, and monitor special groups, guests and all VIPs.
  • Keep accurate logs, analyze statistics and prepare reports and communications for Department Leaders on guest incidents, hospitality audits/service excellence standards, management roster, emergency procedures, staffing issues, potential safety hazards, and other pertinent information regarding department operations.
  • Follow up regularly with Department Leaders regarding the Guest Response process and the performance of their department responsibilities along with the department's function.
  • Communicate daily with manager and evening management to assure consistency and pass -on of pertinent information. Ensure support areas are functioning correctly and communicate to staff.
  • Prepares associate schedules and implements training and procedures to ensure a seamless and enhanced guest arrival and departure experience.
  • Prepares and/or contributes to the budget process. Ensures labor and direct expenses are met based on forecast/budget guidelines established.
  • Provides continuous coaching to associates and leadership to ensure success.
  • Ability to rally and redirect a team to find creative solutions to guest challenges.
  • Communicate to both, guests and fellow associates, professionally and positively

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Education: A bachelor's degree in Hospitality Management or a related field is often preferred.
  • Experience: 3-5 years of experience in a guest services or similar role, with proven leadership experience.
  • Skills: Excellent communication, interpersonal, problem-solving, and decision-making skills are essential. Strong organizational skills are also required.

PHYSICAL DEMANDS
  • Ability to stand for extended periods of time.
  • Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE
  • Competitive Salary
  • Daily Pay!
  • Team Member Hotel Discount Program
  • Uniforms Provided for most positions
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO
  • 401k with employer match
  • Food and Beverage Discounts
  • Tuition Reimbursement

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