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Guest Associate Jobs in Carson, CA (NOW HIRING)

Aqua-Tots Swim School

Guest Service Associate

Orange, CA · On-site

$18/hr

Aqua Tots is looking for a Guest Service Associate. Must be friendly, able to multitask, work with a team, work in a VERY fast paced environment, and love kids! Looking to fill position ASAP. Hiring ...

Aqua-Tots Development

Guest Service Associate

Orange, CA · On-site

$18/hr

Aqua Tots is looking for a Guest Service Associate. Must be friendly, able to multitask, work with a team, work in a VERY fast paced environment, and love kids! Looking to fill position ASAP. Hiring ...

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Guest Associate information

See Carson, CA salary details

$9

$16

$21

How much do guest associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for guest associate in Carson, CA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.08 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Carson, CA are hiring for Guest Associate jobs?

Cities near Carson, CA with the most Guest Associate job openings:

Guest Associate jobs near you

Guest Services Associate -Glendale, CA

National Health Foundation

Glendale, CA • On-site

$18.50/hr

Full-time

Re-posted 28 days ago

Job description

POSITION TITLE: Guest Service Associate

REPORTS TO: Operations Manager

LOCATION: Glendale, CA

CLASSIFICATION: Non-Exempt (Full-Time)

HOURLY RATE: $18.50

SCHEDULE:

  • Swing Shift: Thursday-Monday 3:00PM-11:30PM
  • All positions require candidates to successfully pass a background check, LIVE scan and TB Test

Do you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!

Guest Services Associate

  • A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.

Responsibilities and Initiatives

  • Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day.
  • Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback.
  • Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests.
  • Assist nursing, social services and external partners with guest appointments on-site or check ins.
  • Assist management in accurately maintaining bed availability and documentation.
  • Assist Lead staff or Program Management with supplies inventory check/ log.
  • Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable.
  • Respond to and provide positive intervention encounters for guest concerns.
  • Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc.
  • Perform laundry, clothing requests and mealtime duties and in the absence of the environmental site associate perform housekeeping services (if applicable).
  • Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws.
  • Must model and project a positive professional image and adhere to the organization dress code.
  • Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities.
  • Always follow NHF policies and procedures.

Requirements

  • High School Diploma or equivalent required.
  • Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).
  • Ability to perform and prioritize multiple tasks effectively and efficiently.
  • Must be able to work a schedule with five (5) eight (8) hour shifts.
  • Valid CA driver’s license.
  • Current CPR and First Aid certification.
  • Excellent oral and written communication skills.
  • Ability to communicate effectively with all levels of staff, guests, and visitors.
  • Working knowledge of Microsoft Office Suite.

Physical Requirements

The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.

Benefits

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org./