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Guest Associate Jobs in Alma, GA (NOW HIRING)

LBA Hospitality

Guest Service Manager

Waycross, GA · On-site

Oversees all guest services associates and ensures guests' needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists ...

GameStop

Seasonal Sales Associate (Store 5763)

Waycross, GA · On-site

$11.75 - $13/hr

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales ...

Friendly Express

Deli Associate

Waycross, GA · On-site

$10 - $12/hr

Deli Associate Department: Food Service Operations Job Summary: The Food Service Associate works to ... guest. Respond to customer requests in a timely and efficient manner. Engage each customer ...

Friendly Express

Deli Associate

Waycross, GA · On-site

$10 - $12/hr

Job Title: Deli Associate Department: Food Service Operations Job Summary: The Food Service ... guest. Respond to customer requests in a timely and efficient manner. Engage each customer ...

Friendly Express Inc.

Deli Associate

Waycross, GA

$10 - $12/hr

Deli Associate Department: Food Service Operations Job Summary: The Food Service Associate works to ... guest. Respond to customer requests in a timely and efficient manner. Engage each customer ...

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Guest Associate information

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How much do guest associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for guest associate in Alma, GA is $14.44, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $15.72 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Alma, GA are hiring for Guest Associate jobs?

Cities near Alma, GA with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Alma, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,030 per year, or $14.4 per hour.

Guest Service Manager

LBA Hospitality

Waycross, GA • On-site

Full-time

Re-posted yesterday

Job description

Oversees all guest services associates and ensures guests' needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists with guest issues if they cannot be immediately resolved by a guest services associate.
Oversees lobby operations and hotel amenities, such as concierge or valet services and pool or spa operations.
Works with General Manager to ensure scheduling and inventories are within anticipated budget
Success is determined through high quality scores related to guest satisfaction with front desk services, assistance, and amenities.
PREREQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.
  • One year experience supervising (at least) three associates.
  • Two years' experience in service industry.

SUMMARY OF ESSENTIAL JOB FUNCTIONS
  • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
  • Must be able to stand for eight hours, bend, stretch, reach.
  • Must be able to see and hear
  • Must be able to communicate with other associates and/or guests.

Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
  • Area shopping, dining, entertainment and travel directions to assist guest inquiries.
  • Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events.
  • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts

Skills:
  • Train and develop associates through meetings, logs, etc.
  • Monitor and document associates for both positive and negative feedback.
  • Computer literate to thoroughly operate property management system.
  • Maintain organization of supplies and order as necessary.
  • Supervisory skills: interview, hire, train, appraise, document, motivate.

Abilities:
  • Multi task, remain associate and guest service centric.
  • Effectively communicate with guests, department heads, associates and home office support staff.
  • Solve guest issues with professionalism maintain hospitable attitude.
  • Market and promote to increase exposure and sales.
  • Stay organized and proactively organize in a fast paced environment

SPECIFIC RESPONSIBILITIES
  1. Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.
  2. Analyzes guest feedback and formulates strategies to continuously improve overall rating.
  3. Promote positive morale and friendly attitudes.
  4. Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
  5. Work within budgeted guidelines for maximum revenues and within labor models.
  6. Maintain safety and security practices, have thorough knowledge of emergency procedures.
  7. Ensure guests are provided with the highest quality product and service.
  8. Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
  9. Maintain certification from a brand approved responsible vendor training program.
  10. Utilize Service Recovery Log and other necessary communication logs from shift to shift. Respond to guest comments and issues in a timely manner.
  11. Other duties as assigned, and as staffing needs arise throughout the hotel.

WORKING CONDITIONS/SPECIAL REQUIREMENTS
  • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
  • Standing, walking for long periods of time while maintaining a friendly professional image.
  • May be required to work any day/shift, including nights and weekends.
  • Periodic overnight travel required may be required.

POSITIONS FOR POSSIBLE ADVANCEMENT
  • Assistant General Manager
  • General Manager

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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