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Guest Assistant Jobs in San Rafael, CA (NOW HIRING)

BOA Napa LLC

Back Server - BOA Steakhouse

Napa, CA · On-site

You will do this by maintaining cleanliness of the entire restaurant and its perimeters, delivering food from kitchen to the guest, assist in table management, reset tables in a speedy and ...

BOA Napa LLC

Back Server - BOA Steakhouse

Napa, CA · On-site

You will do this by maintaining cleanliness of the entire restaurant and its perimeters, delivering food from kitchen to the guest, assist in table management, reset tables in a speedy and ...

Cavallopoint

Guest Relations Manager

Sausalito, CA · On-site

$65 - $75/hr

The Guest Relations Manager is also responsible for the training and supervision of the Bell and Valet Attendants, Front Desk Agents, Assistant Front Office managers, Guest Services and Bell/Valet ...

Lodgeworks

Guest Representative

Napa, CA

$22 - $23/hr

Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use ... Accomplish deep-cleaning tasks of guest rooms. * Ensure that we always follow the LodgeWorks and ...

Archer

Guest Representative

Napa, CA · On-site

$22 - $23/hr

Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use ... Accomplish deep-cleaning tasks of guest rooms. * Ensure that we always follow the LodgeWorks and ...

Cavallo Point

Guest Relations Manager

Sausalito, CA · On-site

The Guest Relations Manager is also responsible for the training and supervision of the Bell and Valet Attendants, Front Desk Agents, Assistant Front Office managers, Guest Services and Bell/Valet ...

Passport Resorts

Guest Relations Manager

Sausalito, CA · On-site

$68K/yr

The Guest Relations Manager is also responsible for the training and supervision of the Bell and Valet Attendants, Front Desk Agents, Assistant Front Office managers, Guest Services and Bell/Valet ...

Go Rentals

Guest Experience Associate

Oakland, CA · On-site

$19/hr

Respond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner * Assist all guests with inquiries and concerns in a professional ...

Go Rentals

Guest Experience Associate

San Francisco, CA · On-site

$24/hr

Respond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner * Assist all guests with inquiries and concerns in a professional ...

Go Rentals

Guest Experience Associate

Napa, CA

$20/hr

Respond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner * Assist all guests with inquiries and concerns in a professional ...

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Guest Assistant information

See San Rafael, CA salary details

$13

$20

$27

How much do guest assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest assistant in San Rafael, CA is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.03 per hour, depending on experience, location, and employer.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

Is guest assistant relations a stressful job?

Guest assistant roles often involve managing guest needs, resolving issues, and maintaining a positive environment, which can be stressful during busy periods or when handling difficult situations. Good communication skills and the ability to stay calm under pressure are important for success in this role.

What skills are needed for guest assistant?

A guest assistant needs strong communication and customer service skills to interact effectively with guests. They should be able to handle inquiries, resolve issues promptly, and work well in a team environment. Basic computer skills and a friendly attitude are also important for success in this role.

What cities near San Rafael, CA are hiring for Guest Assistant jobs?

Cities near San Rafael, CA with the most Guest Assistant job openings:

Guest Assistant jobs near you

Back Server - BOA Steakhouse

Innovative Dining Group

Napa, CA • On-site

Full-time

Re-posted 16 days ago

Job description

BOA Steakhouse now accepting applications for BACK SERVERS
Innovative Dining Group (IDG), the acclaimed hospitality company behind iconic restaurant brands including BOA Steakhouse, Sushi Roku, and Katana, is bringing its signature energy and culinary innovation to Napa Valley this Summer! Known for creating trend-setting dining destinations that blend exceptional cuisine, striking design, and vibrant social atmosphere, IDG is expanding into luxury resort dining with a dynamic new culinary partnership at Casa Mani Resort Napa Valley.
At this newly transformed resort in the heart of wine country, IDG is developing a collection of elevated dining experiences rooted in seasonality, craftsmanship, and modern technique. From a signature steakhouse to lively social spaces and locally driven offerings, each concept reflects IDG's commitment to bold flavor, high-quality ingredients, and unforgettable guest experiences. This is a unique opportunity to join one of Napa Valley's most anticipated culinary destinations and be apart of our opening team- apply today!
What You'll Do:
A Back Server is responsible for the support of the server and standards of service. You will do this by maintaining cleanliness of the entire restaurant and its perimeters, delivering food from kitchen to the guest, assist in table management, reset tables in a speedy and professional manner and overall support the servers in the steps of service.
Your Key Responsibilities:
  • Knowledgeable about our restaurant's food offerings and beverage program
  • Deliver food to guests, explaining each dish, the accompanied condiments and how they should be used
  • Remove used tableware between courses and provide tableware for next course
  • Between seatings, promptly clean, reset and arrange tabletops, chairs and booths and clean floor as required
  • Respond appropriately to guest requests and promptly communicate all requests to server
  • Communicate with servers and hosts to ensure efficient seating and table utilization
  • Inspect assigned restroom every 30 minutes and clean as needed
  • Perform station opening/closing and side work duties for each shift
  • Embody and deliver on exceptional service and hospitality

Requirements
What we are looking for:
  • 2 years previous experience in a high-end, high-volume restaurant
  • Ability to multi-task and work efficiently under pressure
  • Strong communication skills, both with guests and teammates
  • A positive, upbeat attitude with a strong work ethic
  • Flexible availability to work days, nights, weekends - we're looking for team players who can adapt to the flow of the restaurant
  • A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
  • Ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding role
  • Must be 18 years or older

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.

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