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Guest Assistant Jobs in Rutledge, TN (NOW HIRING)

Ruby Tuesday

Server Assistant

Dandridge, TN · On-site

Address guest concerns and informs Manager. Supports and assists team members by delivering food ... Answer the phone and assist with answering guests' questions in a friendly, courteous manner.

Pilot Company

Guest Services Leader

White Pine, TN · On-site

$13.44 - $19.49/hr

In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person ...

Pilot Company

Guest Services Leader

White Pine, TN · On-site

$13.44 - $19.49/hr

In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person ...

rubytuesday

Server Assistant

Newport, TN · On-site

Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy. ESSENTIAL DUTIES AND ...

rubytuesday

Server Assistant

Dandridge, TN · On-site

Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy. ESSENTIAL DUTIES AND ...

Pilot Flying J

Guest Services Leader

White Pine, TN · On-site

$13.44 - $19.49/hr

In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person ...

Pilot Company

Guest Services Leader

White Pine, TN

$13.44 - $19.49/hr

In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person ...

Pilot Company

Guest Services Leader

White Pine, TN · On-site

$13.44 - $19.49/hr

In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person ...

Carrols Corporation

Assistant Manager

Knoxville, TN · On-site

You'll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong financial results. As an Assistant Manager, you're ...

Burger King

Assistant Manager

Knoxville, TN · On-site

You'll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong financial results. As an Assistant Manager, you're ...

Carrols Corporation

Assistant Manager

Seymour, TN · On-site

You'll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong financial results. As an Assistant Manager, you're ...

Burger King

Assistant Manager

Kodak, TN · On-site

You'll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong financial results. As an Assistant Manager, you're ...

Burger King

Assistant Manager

Knoxville, TN · On-site

You'll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong financial results. As an Assistant Manager, you're ...

Burger King

Assistant Manager

Knoxville, TN · On-site

You'll partner closely with the Restaurant General Manager (RGM) to deliver operational excellence, consistent guest satisfaction, and strong financial results. As an Assistant Manager, you're ...

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Guest Assistant information

See Rutledge, TN salary details

$9

$14

$19

How much do guest assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for guest assistant in Rutledge, TN is $14.18, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $16.11 per hour, depending on experience, location, and employer.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

Is guest assistant relations a stressful job?

Guest assistant roles often involve managing guest needs, resolving issues, and maintaining a positive environment, which can be stressful during busy periods or when handling difficult situations. Good communication skills and the ability to stay calm under pressure are important for success in this role.

What skills are needed for guest assistant?

A guest assistant needs strong communication and customer service skills to interact effectively with guests. They should be able to handle inquiries, resolve issues promptly, and work well in a team environment. Basic computer skills and a friendly attitude are also important for success in this role.

What cities near Rutledge, TN are hiring for Guest Assistant jobs?

Cities near Rutledge, TN with the most Guest Assistant job openings:

Guest Assistant jobs near you

Server Assistant

Ruby Tuesday

Dandridge, TN • On-site

Full-time

Re-posted 14 days ago

Ruby Tuesday rating

4.5

Company rating: 4.5 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

82nd of 88 rated restaurants

Job description

JOB SUMMARY

The Server Assistant is responsible for providing a friendly welcome and farewell to all our guests. Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating. Utilizes the Wait and Reservation Lists in the TMS system.
Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment.
Enthusiastically greet guests and assign to table using TMS; politely notify guests, managing expectations, if there is a wait.
Inform guests of current features and promotions, answers questions and offer menu suggestions.
Address guest concerns and informs Manager.
Supports and assists team members by delivering food and beverages, pre-bussing and providing refills when possible
Set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area.
Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
Deliver the correct drinks and food to the guest, when needed.
Practice safe food handling and cleanliness standards at all times.
Bag and manage takeout orders, check order for accuracy
Ensure each guest receives a friendly farewell and solicit feedback about the quality of service.
Observe tables and keep track of clean, dirty, and unoccupied tables; clean dirty tables as needed.
Accommodate guests' needs and requests such as refilling beverages, providing silverware, etc.
Clean and sweep around tables as needed.
Other responsibilities as assigned

QUALIFICATIONS


Must be at least 16 years of age
No prior work experience required
Ability to understand and provide friendly guest service.
Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations.
Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures.
Ability to operate a computer, calculator, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills.
Ability to work flexible schedules including nights, weekends, and holidays
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

PHYSICAL REQUIREMENTS


This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

What Ruby Tuesday employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ruby Tuesday logo

About Ruby Tuesday

Sourced by ZipRecruiter

Ruby Tuesday is a well-known restaurant chain based in Maryville, Tennessee, in the United States, with an active online presence at rubytuesday.com. Standing firmly in the food industry since its establishment in 1972, Ruby Tuesday specializes in American cuisine, offering a varied menu that features burgers, chicken dishes, steaks, pastas, seafood, soups and salads. A significant milestone in Ruby Tuesday's timeline was its listing on the New York Stock Exchange in 1996 which elevated its financial standing.

Industry

Food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Maryville, TN, US

Social media

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