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Guest Agent Jobs in Rancho Mirage, CA (NOW HIRING)

Kimpton

Full Time Guest Service Agent

Palm Springs, CA · On-site

$15.25 - $19.25/hr

What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

Kimpton Hotels

Full Time Guest Service Agent

Palm Springs, CA · On-site

$15.25 - $19.25/hr

What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.

Morongo Casino Resort Spa

VIP Agent

Cabazon, CA

The VIP Agent acts as a liaison between Morongo Casino Resort & Spa and VIP guests to ensure the ... Manages check-ins and guest service requests across multiple resort departments. * Collaborates ...

Morongo Casino Resort and Spa

VIP Agent

Cabazon, CA · On-site

The VIP Agent acts as a liaison between Morongo Casino Resort & Spa and VIP guests to ensure the ... Manages check-ins and guest service requests across multiple resort departments. * Collaborates ...

Marriott Vacations Worldwide

Front Desk Agent

Palm Desert, CA · On-site

$14.25 - $18/hr

Guest Services Agent Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in ...

HYATT Hotels

Front Desk Agent

Cathedral City, CA · On-site

$20.05/hr

Guest Services Agent At Hyatt Vacation Club (Hvc) Are you looking for a place where meaningful moments are made together? Hourly Wage: $20.05 Shift: 1st/2nd; must be available to work weekends and ...

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All JobsGuest Agent JobsGuest Agent Jobs in Rancho Mirage, CA

Guest Agent information

See Rancho Mirage, CA salary details

$10

$16

$22

How much do guest agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest agent in Rancho Mirage, CA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What job categories do people searching Guest Agent jobs in Rancho Mirage, CA look for?

The top searched job categories for Guest Agent jobs in Rancho Mirage, CA are:

What cities near Rancho Mirage, CA are hiring for Guest Agent jobs?

Cities near Rancho Mirage, CA with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Rancho Mirage, CA as of June 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,619 per year, or $16.6 per hour.

Guest Services Agent - Nights (Part Time)

La Serena Villas

Palm Springs, CA • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Guest Services Agent

Join our team as a Guest Services Agent at La Serena Villas!

Imagine being the warm smile that greets each guest as they walk through our doors, the friendly voice that guides them through their stay, and the helpful hand that makes every visit unforgettable. We're looking for a passionate Guest Services Agent for evenings, who thrives on creating exceptional guest experiences and delivering top-tier service. In this role, you'll be the heart of our hotel, turning every interaction into a moment of delight and ensuring our guests feel truly at home.

Hourly Pay: $18.00

Your Role:

As a Guest Services Agent, you will play a key role in enhancing our guests' experience by delivering exceptional service from arrival to departure. Your mission is to ensure guests feel welcomed and well-cared-for, while also managing reservations and handling inquiries efficiently. Some of your key responsibilities include:

  • Greet and welcome all guests approaching the Front Desk in a friendly, service-oriented manner.
  • Operation of the telephone switchboard in a courteous manner.
  • Answer guest inquiries about hotel service, facilities, and hours of operation as well as nearby restaurants, transportation, entertainment, etc.
  • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
  • Follow credit policies.
  • Be aware of all rates, packages, and special promotions; be familiar with all in-house groups; be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
  • Assist management with inventory control and stocking products.
  • Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and all other employees.
  • Sanitize keys when they are turned in and maintain lobby and public space cleaning.
  • Other duties as assigned.

What We're Looking For:

  • Customer Service experience in a hotel or related field preferred
  • A high school diploma or equivalent is required.
  • Must be proficient with Windows operating systems.
  • A positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Must have the ability to multi-task, be detail-oriented, and be able to problem-solve to effectively deal with internal and external customers.
  • Flexible availability.

What We'll Do For You:

  • Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
  • Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
  • 401(k) Retirement Plan – Secure your future with our generous company match.
  • Education Program – Further your career with our tuition reimbursement program.
  • Hotel Travel Discounts – Explore the world with special rates.
  • Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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