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How much do gsr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for gsr in Georgia is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.91 per hour, depending on experience, location, and employer.

What skills are needed for GSR careers?

A GSR (Game Show Host or General Service Representative) career typically requires strong communication and interpersonal skills, the ability to handle multiple tasks efficiently, and a professional demeanor. Depending on the specific role, technical skills such as familiarity with relevant tools or systems, as well as adaptability and problem-solving abilities, are also important.

What are the key skills and qualifications needed to thrive as a guest service representative, and why are they important?

To thrive as a Guest Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with reservation management systems, point-of-sale (POS) software, and basic office applications is often required. Excellent communication, patience, and a friendly demeanor are standout soft skills in this role. These skills ensure positive guest experiences, efficient service, and effective handling of guest concerns in hospitality environments.

What is a GSR?

GSR stands for Graduate Student Researcher. GSRs are graduate students who are employed by universities to conduct research under the guidance of faculty members, often as part of their academic training. Their work may include designing experiments, collecting and analyzing data, and contributing to publications. This position helps students gain valuable experience in their field while supporting their education financially.

What are some common challenges faced by guest service representatives in a hospitality setting, and how can they be managed effectively?

Guest Service Representatives often encounter challenges such as handling difficult guests, managing high-traffic periods, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential in navigating these situations. Many organizations provide GSRs with training in conflict resolution and customer service best practices, which equip them to resolve issues efficiently and maintain a positive guest experience. Building strong teamwork and knowing when to seek support from supervisors can also help manage busy or stressful shifts.

What are popular job titles related to Gsr jobs in Georgia?

For Gsr jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Gsr jobs in Georgia look for?

The top searched job categories for Gsr jobs in Georgia are:

What cities in Georgia are hiring for Gsr jobs?

Cities in Georgia with the most Gsr job openings:

Gsr jobs near you
Infographic showing various Gsr job openings in Georgia as of August 2026, with employment types broken down into 41% Full Time, 32% Part Time, and 27% Nights. Highlights an 100% In-person job distribution, with an average salary of $37,412 per year, or $18 per hour.

Guest Services Rep Part Time-104020

Extended Stay America

Atlanta, GA • On-site

$12.75 - $15.75/hr

Part-time

Vision, Retirement

Re-posted 22 days ago

Job description

POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy
MAJOR / KEY JOB DUTIES
  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
  • Assists and responds to guest requests with diligent follow-through.
  • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
  • Setup, maintain, and takedown of breakfast display in timely manner.
  • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
  • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
  • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
  • Periodic tours of the property to ensure the property is meeting brand standards.
  • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
  • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES
  • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
  • Other tasks as assigned by the management team.

BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
  • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
  • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Complete routine reports and correspondence.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Apply good judgment at all times.
  • Manage problems, address and solve guest-related issues.

MINIMUM QUALIFICATIONS
  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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