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Group Retirement Jobs in Alabama (NOW HIRING)

GardenCore

Maintenance Mechanic

Aliceville, AL · On-site

$24/hr

Group retirement savings program * An inclusive culture that values opportunity for growth, development, and internal promotion About GardenCore GardenCore is a leading U.S. manufacturer of lawn and ...

CRH

Asphalt Rake/Lute Operator- Oxford, AL

Oxford, AL · On-site

Group retirement savings program * Health and wellness programs * A culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are ...

CRH

Asphalt Rake/Lute Operator- Oxford, AL

Oxford, AL · On-site

Group retirement savings program * Health and wellness programs * A culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are ...

CRH

Asphalt Equipment Operator- Mobile, AL

Mobile, AL · On-site

Group retirement savings program * Health and wellness programs A culture that values opportunity for growth, development, and internal promotion This is a highly skilled position involving the ...

CRH

CDL A Truck Driver - Home Nightly

Pelham, AL · On-site

Group retirement savings program * Health and wellness programs * An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud ...

CRH

Asphalt Equipment Operator- Mobile, AL

Mobile, AL · On-site

Group retirement savings program * Health and wellness programs A culture that values opportunity for growth, development, and internal promotion This is a highly skilled position involving the ...

CRH

CDL A Truck Driver - Home Nightly

Pelham, AL · On-site

Group retirement savings program * Health and wellness programs * An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud ...

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All JobsGroup Retirement JobsGroup Retirement Jobs in Alabama

Group Retirement information

What is group retirement?

Group retirement refers to employer-sponsored retirement savings plans, such as 401(k)s or pension plans, that are offered to employees as a workplace benefit. These plans allow multiple employees to participate in a collective retirement savings program, often with employer contributions or matching. Group retirement plans help employees save for their future in a tax-advantaged way, and they can provide important financial security for life after work. Employers benefit by attracting and retaining talent, while employees gain access to professional investment management and potential cost savings through group rates.

What are some typical challenges faced by professionals working in group retirement roles, and how can they be addressed?

Professionals in group retirement roles often encounter challenges such as keeping up with evolving regulatory requirements, educating plan participants about their options, and ensuring accurate plan administration. Navigating complex plan designs and collaborating with HR teams or plan sponsors can also be demanding. These challenges can be managed through ongoing professional development, strong communication skills, and by leveraging technology to streamline compliance and participant engagement.

What are the key skills and qualifications needed to thrive as a Group Retirement Specialist, and why are they important?

To thrive as a Group Retirement Specialist, you need a strong understanding of retirement plan products, financial regulations, and investment principles, often supported by a degree in finance or a related field and relevant licenses such as FINRA Series 6 or 63. Familiarity with plan administration platforms, recordkeeping systems, and retirement plan compliance tools is essential. Excellent communication, relationship-building, and problem-solving skills help you educate clients, address concerns, and build trust. These skills ensure that clients receive accurate guidance, remain compliant, and achieve their retirement goals effectively.

What is the difference between Group Retirement vs Pension Administrator?

AspectGroup RetirementPension Administrator
Primary RoleDesigning, managing, and communicating employer-sponsored retirement plans for employeesAdministering pension plans, processing claims, and ensuring compliance with regulations
Required CredentialsFinancial certifications, knowledge of retirement plans, and industry regulationsFinancial or actuarial certifications, pension plan knowledge, compliance expertise
Work EnvironmentFinancial institutions, consulting firms, HR departmentsInsurance companies, pension funds, government agencies
Industry UsageCommonly used in corporate retirement plan managementPrimarily involved in pension plan administration and compliance

While both roles involve retirement plans, Group Retirement focuses on designing and managing employer-sponsored retirement programs, whereas Pension Administrators handle the day-to-day administration and compliance of pension plans. Understanding these differences helps employers and professionals choose the right career path or service provider.

What are popular job titles related to Group Retirement jobs in Alabama?

For Group Retirement jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Group Retirement jobs in Alabama look for?

The top searched job categories for Group Retirement jobs in Alabama are:

What cities in Alabama are hiring for Group Retirement jobs?

Cities in Alabama with the most Group Retirement job openings:

Group Retirement jobs near you

Retirement Customer Support Specialist

Protective

Birmingham, AL • Hybrid

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Protective Life rating

8.4

Company rating: 8.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

119th of 309 rated insurance

Job description

The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.

Are you looking for a career and not just a job? If you are and want to grow within a company, our Retirement Customer Support positions are a great way to launch or to pivot your career. These are challenging roles where you will handle a wide variety of issues for our customers using technology and your critical thinking skills.  

The Retirement Customer Support team delivers an exceptional customer experience via answering phone calls and emails for all retail retirement contract owners and financial advisors. Our Specialists are responsible for professional, accurate, and responsive contact resolution with a managed-money approach and mindset.   

Primary Job Function:
  • Retirement Customer Support Specialists communicate with financial professionals and customers primarily through phone and email providing a high-quality customer experience by projecting a professional and positive attitude.
  • Our Specialists utilize a variety of software tools to navigate contract information, research and review products, and communicate effective solutions in a fast-paced, team-oriented environment.
  • Retirement Customer Support Specialists are responsible for accurately documenting and resolving requests for account information and updates. This individual understands the digital customer experience and educates customers about easier and more efficient ways they can resolve future requests.  
  • Responsible for accurately and efficiently taking and processing allocation change instructions within our variable products. 
  • Consistently meets or exceeds established individual and team metric goals.  
Qualifications:
  • Prior customer service or Contact Center experience preferred
  • High school diploma/equivalent required
  • An associate or bachelor's degree preferred
  • Financial Services experience (including Life Insurance, Annuities, Banking, Group Retirement, etc.) preferred
  • Annuity industry knowledge and experience a plus
  • Proficiency in a Windows based environment (Office 365 & Microsoft Teams) required
  • Strong client focused and managed-money mindset required
  • HOURS:Must be flexible between 7:30a-5p CST Monday - Friday.  Actual shift times once in production are based on business needs and may vary between 7:30a-5p CST.
  • This position requires that you attend the training as scheduled.
  • Training schedule for this position will be from 8:00a-4:30p CST.  
  • This is position will start Hybrid after Training (in office 3 days a week and Work from Home 2 days) but can lead to Work from Home Full-Time.
Competencies/Skills Required:
  • Decision-Making & Problem-Solving skills - Able to intake information from multiple sources to evaluate problems and potential solutions. Understands how to use resources and job aids to follow documented procedures and processes. Has an awareness of financial risks when making processing decisions. Ability to mitigate fraud risks when performing account verification.  
  • Communication skills - Listens attentively and actively, asks clarifying questions and manages distractions and interruptions. Proficient spelling, punctuation, and grammar. Strong emotional intelligence and organizational skills as well as the ability to tailor communication style to match the caller.  
  • High Aptitude for Learning - Embraces change and will take on the challenge of learning new information, systems, products, and procedures. Enjoys learning and seeks out training to further develop knowledge and understanding.  
  • Dependability - Meets attendance and punctuality requirements.  
$48,000 - $55,000 a year
Protective's targeted salary range for this position is $48,000 to $55,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
#LI-AP1

Employee Benefits:  
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.   

Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.

Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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